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GE Monogram ZGU385NSMSS Cooktop & wall oven

 
Approximate retail price:
$1400
Summary: This GE 36-inch gas cooktop has the following:
• 5 burners
• Among burners, 3 high-power burner(s).
• Stainless steel cooktop surface.
• "Pro" look cooktop.
Dividing line
Community icon11 people have reviewed this model.
Type: 36-inch gas cooktops
User Reviews
User Reviews

(3 of 3 customers found this review helpful)
 
1.0
Frequent problems
8/25/2014
Pros
Cons
Unreliable
Best Uses
Comment:
I have owned this cooktop for 6 years. The first 1-2 years it worked moderately well, albeit we did have an ignitor failure that was repaired early on. Since then I have been very disappointed by the continual problems with the product. After only 6 years of light to moderate use, every knob has either broken off and had to be replaced or has lost the red light indicator, the ignitor has not worked consistently for more than 6 months (either clicks continuous or doesn't work at all), all the insignia has worn off. At this point we use a lighter to ignite it and occasionally have to pull out pliers to work the knobs. We have had several repairmen visits and numerous conversations with GE but I realize the only solution is to replace it. We matched all the appliances in our kitchen (GE Monogram), yet I'm very hesitant to purchase another one to maintain the symmetry. My advice is to spend the extra bucks and go with a higher end manufacturer.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.

(2 of 3 customers found this review helpful)
 
5.0
Only GE product I truly love
12/31/2012
Pros
Easy to Clean
Heats Up Quickly
High Powered Burners
Large Surface Area
Precise Controls
Cons
Best Uses
Comment:
The GE Monogram gas cook top has been great. Have had it for five years, and I will purchase another when I buy a new home.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.

(8 of 9 customers found this review helpful)
 
2.0
Price does not match quality
5/19/2012
Pros
Easy to Clean
Heats Up Quickly
High Powered Burners
Large Surface Area
Cons
Best Uses
Comment:
We started using this cooktop in july 2005 when we moved to our newly constructed home. I think the top was purchased in 2004 but delays in construction of the home got in the way. I think it has been serviced 3 to 4 times always due to ignitor problems. I think it is very susceptible to spills. The latest repairman came in today (may 2012) because i have one burner that wont ignite and another where the clicking wont stop ever while its on. He immediately noticed that the cable had gotten loose from the ignitor. To repair he would have to disassemble the burner, however, the gas tube was fused and could not be taken apart. To repair, I'll have to replace the 5 burners at $500 plus labor, the job will be $900. Needless to say, I am not doing this. He suggested that I replace the top with one that does not have that central tube and is thus not susceptible to fusing.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
The GE Monogram ZGU385NSMSS is part of the Cooktops & wall ovens test program at Consumer Reports. The GE Monogram ZGU385NSMSS Cooktops & wall ovens features and specs include Medium-power burners, Porcelain enamel, Stainless steel, Continuous grates, Glass ceramic, High-power burners, Low-power burners. In our lab tests, Cooktops & wall ovens models like the GE Monogram ZGU385NSMSS are reviewed on Low heat, Overall score, High heat. Consumer Reports subscribers share reviews of the GE Monogram ZGU385NSMSS based on personal experience. The user reviews of the GE Monogram ZGU385NSMSS include star ratings, pros, cons, best uses, and a bottom line review to help guide your purchasing decision of the GE Monogram ZGU385NSMSS.
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