Product Reviews

Welcome to Consumer Reports.

We’re so glad to have you as a member. You now have access to benefits that can help you choose right, be safe and stay informed.
Test Project Leader, Digital Lab
Position Overview:

Consumer Reports is seeking a Project Leader to oversee testing projects as a member of our new Digital Lab team —  a group of tenacious journalists, privacy experts, product testers, technologists and policy analysts dedicated to shining a light on the data privacy and security issues that consumers increasingly face, as well as examining the broader topics of fair market competition, transparency, and consumer choice in today's marketplace. By scaling our capabilities and expertise for the digital era, Consumer Reports is expanding efforts to protect, educate, and empower consumers in our connected world while holding companies to higher standards.

We need someone with hands-on experience in the theory and practice of privacy and security in connected products. We need a Project Leader to ensure that testing protocols and procedures are followed, and that methodologies are developed to meet our continually transforming testing objectives.


This person would augment our team with the skill set and investigative leadership we need to be effective and timely, while establishing good practices and collaborating with team members to produce solid, repeatable results.

Key Responsibilities:

 

  • Plans, coordinates and oversees test projects.
  • Implements testing protocols and ensures proper implementation.
  • Knowledge of  test methodologies, equipment and protocols
  • Ensures that test data meet established standards for accuracy, repeatability, reproducibility and dependability.
  • Designs and helps to build test equipment and develops methods to accomplish goals defined by test protocols as required.
  • Prepares preliminary test project protocols.
  • Evaluates and recommends improvements to existing test procedures.
  • Actively participates as a member of a product testing and content team, conferring with other team members as necessary to ensure objectives for quality and timeliness are met.
  • Ensures quality of test projects and strives for continuous quality improvement by celebrating successes and reducing errors.
  • Ensures maintenance and calibration of lab equipment.
  • Ensures ratings are delivered accurately and within established deadlines.
  • Interacts with manufacturers and retailers as necessary.
Qualifications
  • Bachelor of Science degree in Electrical Engineering, Computer Science, or equivalent, with a minimum of 3-5 years’ experience in cybersecurity development and testing with Internet connected devices, mobile apps, and software.  Master's degree preferred.
  • Proficiency in using spreadsheet software.
  • Written and verbal skills to clearly and accurately report test methods and results as well as explain them in a way that is understandable by content creators who are not technically knowledgeable.
  • Thorough understanding of and experience with:
    • home-router-based wired (Ethernet) and wireless (802.11x Wi-Fi with encryption) IP networking, router settings and features, and LAN architecture
    • DHCP and commonly-used IP protocols and packet types for both general-purpose computing and Internet of Things (IoT) communications
    • WAN communications standards common to home networks and consumer-level Internet Service Providers (ISPs)
    • Tools for monitoring, logging and analyzing networks (Ex: Wireshark, Burpsuite, WiFi Pineapple, etc.)
    • Tools for penetration testing (Ex. Metasploit, SSL Strip, Bettercap, Kali Linux, etc.)
    • Tools for monitoring and analyzing privacy and security on mobile (e.g. Lumen, Android Studio, Frida, Ida)
    • Best-practice principles for keeping personal communications secure from unauthorized monitoring
    • Installation of desktop software on the Windows and Mac OS platforms
    • Installation of mobile apps on the Android, iOS and Windows platforms
  • Additionally, candidates should:
    • Have a keen interest in analyzing network communications and seeking out weaknesses in security and privacy of home networks in general and of connected devices and the software installed on them.
    • Be self-motivated to go beyond the minimum requirements of the assigned work to discover unanticipated vulnerabilities and security flaws that may affect the privacy of consumers.
Apply for this position