Recall: Pogoplug Video file sharing device may catch fire

Consumer Reports News: August 03, 2011 09:23 AM

Better unplug your Pogoplug Video, if you have one. The video sharing device, from Cloud Engines in San Francisco, is being recalled because it's a hot computer peripheral. Literally.

The company, along with the U.S. Consumer Product Safety Commission and Health Canada, announced the recall, warning the devices can overheat or catch fire, emitting excessive heat, sparks, smoke or flames. Cloud Engines has received three reports of the Pogoplug Video devices units overheating. One device caught fire, one device emitted smoke, and one device melted, damaging the desk it was on.

Approximately 11,000 of the $200 Pogoplug Video units were sold in the U.S. and Canada through retailers such as Adorama, B&H, Best Buy, Buy.com, J&R, Pogoplug.com, New Egg, and Sony Style between March and June.

Consumers are urged to immediately unplug and stop using the video file-sharing peripheral. They should also contact Cloud Engines (toll-free: 866-582-6651, e-mail: videorecall 'at' cloudengines.com, website: www.pogoplug.com) for more information and to request a refund or replacement unit.

PogoPlug_Label_Lg.jpg
A sample label found on the bottom of the recalled Pogoplug device.

Cloud Engines Recalls Pogoplug Video File Sharing Device Due to Fire Hazard [US CPSC]
Recall Notice: Pogoplug Video File Sharing Device [Health Canada]
POGOPLUG VIDEO RECALL [Pogoplug Blog]

Paul Eng


E-mail Newsletters

FREE e-mail Newsletters! Choose from cars, safety, health, and more!
Already signed-up?
Manage your newsletters here too.

More From Consumer Reports

WASHING MACHINE REVIEWS
The Best Matching Washers and Dryers These washer-dryer pairs cleaned up in Consumer Reports' tests.
TV REVIEWS
Best 4K TVs to Buy Right Now The top picks from the hundreds of 4K TVs we've tested.
CARS
Best New Car Deals Save money on the cars that Consumer Reports recommends.
GENERATOR REVIEWS
How to Pick the Right Size Generator for Your House Add up the items you need to power before making your choice.

Cars

Cars Build & Buy Car Buying Service
Save thousands off MSRP with upfront dealer pricing information and a transparent car buying experience.

See your savings

Mobile

Mobile Get Ratings on the go and compare
while you shop

Learn more