Product Reviews
Take Action

Fight for Fair Finance

Tell the administration and Congress to stand up for the consumer watchdog that protects you from financial fraud and abuse.
Take Action
Why Do We Have Campaigns?
We're fighting to ensure you and your family can get a fair deal in the marketplace, especially on the choices that matter most: health care, privacy, automobiles, food, finances and more. Join our campaigns and together, we'll hold corporations and lawmakers accountable.

Toyota recalls 7.43 million cars due to potentially defective power window switch

Consumer Reports News: October 10, 2012 10:53 AM

More than 7.4 million Toyota vehicles are being recalled worldwide—the largest ever since 1996—because of bad power window switches, said Toyota Motor Corp. The driver's door-mounted switches may have a "notchy" or "sticky" feel to them during operation. And if drivers use oil or other lubricants to correct the problem, the switch assembly could melt, emit smoke or even cause a fire.

Toyota says the sticky window switches are found in the following models of Toyota cars, SUVs, and pickup trucks:

  • 2007 to 2008 Yaris (approx. 110,300)
  • 2007 to 2009 RAV4 (approx. 336,400)
  • 2007 to 2009 Tundra (approx. 337,100)
  • 2007 to 2009 Camry (approx. 938,100)
  • 2007 to 2009 Camry Hybrid (approx. 116,800)
  • 2008 to 2009 Scion xD (approx. 34,400)
  • 2008 to 2009 Scion xA (approx. 77,500)
  • 2008 to 2009 Sequoia (approx. 38,500)
  • 2008 Highlander (approx. 135,400)
  • 2008 Highlander Hybrid (approx. 23,200)
  • 2009 Corolla (approx. 270,900)
  • 2009 Matrix (approx. 53,800)

UPDATE: Oct. 11, 2012
And according to the National Highway Traffic Safety Administration, the sticky window switch issue also affects an undisclosed number of 2009 Pontiac Vibe hatchbacks, General Motor's mechanical twin to the Toyota Matrix.

Toyota says it has not received any reports of injuries or accidents due to the faulty window switches. But approximately 2.5 million Toyota vehicles in the U.S. and another 240,000 in Canada may be affected by the issue. Approximately 1.4 million vehicles each in China and Europe may also have sticky window switches, said a Toyota spokesman.

The companies expect to notify affected owners in North America later this month to bring their vehicles in to dealerships for a free inspection and, if needed, an application of special fluorine grease.

Toyota had the largest global recall of more than 10 million vehicles for unintended acceleration in 2009 and 2010.

According to the official NHTSA recall notice (Campaign ID #: 12V491000), concerned consumers can call the toll-free Toyota Customer Experience Center (800-331-4331) or GM's Pontiac Customer Care (800-762-2737) for more information.

Recall: 2009 Pontiac Vibe / 2007-09 Toyota (various models) - Power window switches [NHTSA]
Voluntary Recall of Certain Vehicles For The Driver's Side Power Window Master Switch [Toyota]
Toyota to recall 7.4 million vehicles globally on power window glitch [Automotive News]

Paul Eng

Find Ratings

Pickup trucks Ratings

View and compare all Pickup trucks ratings.

Sedans Ratings

View and compare all Sedans ratings.

SUVs Ratings

View and compare all SUVs ratings.

E-mail Newsletters

FREE e-mail Newsletters! Choose from cars, safety, health, and more!
Already signed-up?
Manage your newsletters here too.

Recalls News


Cars Build & Buy Car Buying Service
Save thousands off MSRP with upfront dealer pricing information and a transparent car buying experience.

See your savings


Mobile Get Ratings on the go and compare
while you shop

Learn more