How to Stay Safe When Shopping for Appliances In Store
Plan ahead for the visit to the retailer and for the delivery
If you’re looking to buy a new appliance, checking out models can be trickier during the coronavirus pandemic. For safety reasons, you may be hesitant to go to a store to see just how the controls work on washing machines, what the inside storage looks like in refrigerators, or if the racks in various dishwashers can hold your large serving platter.
To address consumers’ worries, some retailers are offering new ways for customers to “experience” products. Nebraska Furniture Mart in Omaha, for instance, can demonstrate appliance features via video. But if you do have to enter a store, there are a number of precautions you can take to stay safe. Here’s what to do.
Go when traffic is low. Do a Google search for the retailer to see whether you get a chart showing the times when the store is less busy. If you’re older or in a vulnerable population, shop during any special hours reserved for you. (You may have to call to ask.) Keep a distance from store staff and other shoppers.
Editor’s Note: This article also appeared in the December 2020 issue of Consumer Reports magazine.