A 15.6-inch Chromebook tested with Chrome OS 73.0, an AMD A4-9120C 1.6GHz processor, 4GB of memory, AMD Radeon R4 Graphics video adapter, and a 32GB eMMC drive.
Results in the following chart are gathered from Consumer Reports’ 2018 and 2019 Winter Surveys of 1,860 Chromebooks, owned by members who purchased a new device between 2013 and 2019.
Our predicted brand reliability ratings are based on a statistical model that estimates problem rates within the first 3 years of ownership, for Chromebooks that are not covered by an extended warranty or service contract. We also adjust for the median number of hours of use per week. The median in our survey was 15 hours per week. Higher ratings are indicative of better reliability. Brands receiving a red or orange rating cannot be recommended by CR at this time.
Our owner satisfaction ratings are based on the proportion of members who are extremely likely to recommend their Chromebook brand to friends and family.
Source: Consumer Reports' 2018 and 2019 Winter Surveys
Source: Consumer Reports' 2018 and 2019 Winter Surveys