Product Reviews
News
Take Action
About Us
search
Become a Member
Donate
Search
All Products A-Z
    Become a Member
    Donate

    Welcome to Consumer Reports.

    We’re so glad to have you as a member. You now have access to benefits that can help you choose right, be safe and stay informed.
    Get Started

    Computers

    HP Envy 15M-DS0011DX x360 computer

    A 15.6-inch convertible laptop tested with Windows 10 Home, an AMD Ryzen 5 3500U 2.1GHz processor, 8GB of memory, AMD Radeon Vega 8 Graphics graphics, a touchscreen, and a 256GB solid-state drive.

    About

    The HP Envy 15M-DS0011DX x360 is a 15.6-inch convertible laptop with a screen resolution of 1920 x 1080. It has 8GB of memory and a 256GB solid-state drive. It has an AMD Ryzen 5 3500U 2.1GHz processor and an integrated AMD Radeon Vega 8 Graphics video adapter. It lacks an optical drive for burning CDs or DVDs. It was tested with Windows 10 Home installed.

    It has a touch screen, 2 full-size, 1 type-C USB ports built-in on the laptop. Video outputs include: an HDMI full-size port, supporting DisplayPort over USB-C. It supports WiFi 802.11ac, so it's compatible with the latest high-speed routers. It has a 0.9MP webcam for video conferencing.

    The HP Envy 15M-DS0011DX x360 measures 14.1 inches wide by 9.7 inches deep by 0.8 inches high, and it weighs 4.4 lbs. It's backed by a 12-month warranty, with 12 months of free tech support over telephone.

    Results in the following chart are gathered from Consumer Reports’ 2018 Winter Survey of 36,919 laptops, owned by members who purchased a new device between 2013 and 2018.

    Our predicted brand reliability ratings are based on a statistical model that estimates problem rates within the first 3 years of ownership, for laptops that are not covered by an extended warranty or service contract. We also adjust for the median number of hours of use per week. The median in our survey was 15 hours per week. Higher ratings are indicative of better reliability. Brands receiving a red or orange rating cannot be recommended by CR at this time.

    Our owner satisfaction ratings are based on the proportion of members who are extremely likely to recommend their laptop brand to friends and family.

    Predicted Reliability

    Acer
    Apple
    Asus
    Dell
    HP
    Lenovo
    Microsoft
    Samsung

    Source: Consumer Reports' 2018 Winter Survey

    Owner Satisfaction

    Acer
    Apple
    Asus
    Dell
    HP
    Lenovo
    Microsoft
    Samsung

    Source: Consumer Reports' 2018 Winter Survey

    Connections

    WiFi type WiFi type The type of built-in 802.11 wireless networking supported. Computers with 802.11n also support 802.11g routers. Some models with 802.11n also support the 5GHz "high band," a standard suitable for apartments and other crowded areas.
    802.11ac
    USB sleep and charge USB sleep and charge Unlike standard USB ports that power off when the computer is turned off or put to sleep, sleep and charge USB ports remain powered on when in sleep mode. They can be used to charge electronic devices such as smartphones and tablets.
    Yes
    Thunderbolt port Thunderbolt port Has a Thunderbolt port for connecting peripherals such as an external hard drive. This includes ports that may be on the keyboard dock of detachable laptops. Thunderbolt is a high-speed port that can connect to DVI, HDMI and VGA through the use of adapters. Thunderbolt 3 is the newest version that supports faster speeds.
    No
    Digital video out Digital video out Has an HDMI, DisplayPort, or Thunderbolt video output for sending a digital video signal to a computer monitor or HDTV.
    Yes
    Number of USB ports Number of USB ports Number of USB ports for printers, flash drives, or other peripherals. This includes ports that may be on the keyboard dock of detachable laptops.
    3
    Gigabit Ethernet Gigabit Ethernet Support for 1,000 Mb/s networking.
    No
    HDMI output HDMI output An HDMI out port for sending a digital video/audio signal to a computer monitor or HDTV.
    Yes

    Features

    Blu-ray or DVD Blu-ray or DVD Has either a Blu-Ray drive (B), which lets you watch Blu-Ray movies and read/write to CDs and DVDs, or a DVD drive (D), which lets you read/write to CDs and DVDs.
    -
    Memory-card reader Memory-card reader At least one flash memory-card slot (CF, SD, XD, MS, etc.)
    Yes
    Facial recognition Facial recognition Webcam can be set to scan your face for secure log-in.
    No
    Fingerprint reader Fingerprint reader A biometric fingerprint reader for logging into your PC.
    Yes

    Specs

    Display size (in.) Display size The diagonal measure of the LCD (Liquid Crystal Display) screen.
    15.6
    Operating system (as tested) Operating system (as tested) The operating system that was installed on the computer at the time it was tested. The operating system is the software that controls the basic operation of the computer. Common examples are Windows and Mac OS. The operating system determines the "look and feel" of the PC.
    Windows 10 Home
    Processor Processor Also known as the CPU (Central Processing Unit), the processor is responsible for running commands and handling data. Processors come in different speeds and may have two or more cores (ex. dual-core), which let you more quickly process multiple complex tasks.
    AMD Ryzen 5 3500U 2.1GHz
    Memory (GB) Memory Also known as RAM, memory is a temporary storage area for data. Its size is an important factor for performance. We recommend at least 4GB of memory, or 8GB if you plan to run several large applications at the same time.
    8
    Storage (GB) Storage The amount of storage, a permanent area for the operating system, programs and data such as documents, music, and media files. Storage can be a hard drive, an SSD (solid state drive), or hybrid drive.
    256
    Video memory (MB) Video memory The amount of dedicated memory built into a graphics adapter. Most models have integrated graphics, which have no dedicated memory but are still suitable for most applications, including photo editing and watching movies. Others have discrete graphic adapters, which typically have 256 MB or more video memory, to deliver smoother and more realistic graphics for 3D games.
    0
    LCD resolution LCD resolution The number of picture elements ("pixels") across the horizontal and vertical dimension of the screen. The higher the resolution within a given size screen, the finer the detail that can be displayed.
    1920 x 1080
    Video adapter Video adapter Also known as the video card, the video adapter processes all the data that you see on your screen. They come in different speeds and may be integrated (most common, but is slower and uses up memory) or discrete (which is faster and has its own dedicated memory). If you will not be playing complex 3D games, any integrated graphics adapter will do. Otherwise, buy a discrete graphics adapter with a graphics processor from ATI or Nvidia with at least 256 MB of memory.
    AMD Radeon Vega 8 Graphics
    Optical drive Optical drive The optical drive reads and/or writes to CDs and DVDs. Most PCs come equipped with a DVD-RW, also known as a DVD burner, which lets you read and write to DVDs.Some models come with Blu-Ray drives, which let you play high-definition movies.
    None
    Height (in.) Height The height from the table, or thickness, of the computer while closed. This includes the keyboard dock on detachable laptops.
    0.8
    Depth (in.) Depth The depth, from the front edge to the back hinge, of the computer while closed. This includes the keyboard dock for detachable laptops.
    9.7
    Width (in.) Width The width of the computer while closed. This includes the keyboard dock of detachable laptops.
    14.1
    Thin and light Thin and light Based on weight and thickness. This includes laptops that may be labeled "Ultrabook," "Sleekbook," "Thin and light," and "Ultrathin," among other terms.
    Yes
    Warranty length (mos.) Warranty length The length in months of the manufacturer's standard warranty.
    12
    Tech support length (mos.) Tech support length The length in months of the manufacturer's free technical support by telephone.
    12
    Battery capacity (WHr) Battery capacity The total energy contained in the battery, expressed in Watt-hours. A larger capacity battery will deliver longer battery life, but will add weight and sometimes will extend beyond the edge of the laptop.
    56