A 14-inch convertible laptop tested with Windows 10 Home, an Intel Core i3-7100U 2.4GHz processor, 6GB of memory, Intel HD Graphics 620 graphics, a touchscreen, and a 500GB hard drive.
In January 2018 HP announced a worldwide voluntary safety recall and replacement program for certain notebook computer batteries. The affected batteries were shipped with specific HP Probook 64x (G2 and G3), HP ProBook 65x (G2 and G3), HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebook computers and HP ZBook (17 G3, 17 G4, and Studio G3) mobile workstations sold worldwide from December 2015 through December 2017, and/or were sold as accessories or provided as replacements through HP or an authorized HP Service Provider. These batteries have the potential to overheat, posing a fire and burn hazard to customers. For this reason, it is extremely important for consumers with these computers to check whether their particular battery is affected.
Consumers should immediately visit www.HP.com/go/batteryprogram2018 to see if their battery is included in the recall and for instructions on how to enable “Battery Safety Mode” if their battery is included in the recall. Consumer Contact: HP toll-free at 888-202-4320 from 8 a.m. to 7 p.m. CT Monday through Friday or online www.HP.com/go/batteryprogram2018 or www.hp.com and click “Recalls” for more information.