|

Report a problem product

Help Consumer Reports keep you safe

Last updated: October 2014

Blades on the Calphalon XL blender broke during our durability test.

Consumer Reports provides you with authoritative information on important consumer issues, including your health, your money, and your well-being. A key element in the information we offer revolves around the work we do in the area of product safety.

In July 2013, for example, our testers found a safety hazard with the Calphalon XL blender. Blades in three of these blenders broke when our testers put them through our standard blender durability test. We subsequently named the blender a Don't Buy: Safety Risk and promptly alerted the manufacturer and the Consumer Product Safety Commission. In October 2013, a recall was issued for the Calphalon XL blender.

Consumer Reports is always looking out for consumers' safety, exposing potential issues regardless of others' influence or inaction.

Over the last six years we've contributed to the recall of at least 14 products, many of them products made for children, including strollers, high chairs, and car seats.

Our testers found a strangulation hazard with this Babyhome Eat High Chair in Feb. 2013.
Photo: Babyhome

In Feburary 2013, for example, our testers discovered a potential strangulation hazard with the Babyhome Eat high chair. The high chair, which passed voluntary industry safety standards, lacked a passive crotch restraint to prevent the child from slipping down—especially if the baby is not properly harnessed—and becoming trapped between the seat and feeding tray. Once notified of the flaw, the manufacturer worked with the CPSC to recall the Babyhome Eat high chair to provide the proper remedy.

You can help report an unsafe product to the CPSC through SaferProducts.gov. (Vehicle-safety issues should be brought to the attention of the National Highway Transportation Safety Administration through SaferCar.gov.)

You can also help by telling us about safety problems you encounter or concerns that arise with the products you use. When you contact us, please include the following:

  • Your name and contact information, including e-mail address.
  • Information on the product involved, including name and/or type of product, its approximate age, model number, and where and when purchased it.
  • A detailed description of your safety-related issue.
   

E-mail Newsletters

FREE e-mail Newsletters!
Choose from cars, safety, health, and more!
Already signed-up?
Manage your newsletters here too.

Latest From Consumer Reports

HOME & GARDEN NEWS
Get a home security system without the monthly feesVideo We tested do-it-yourself systems from Nest, Piper, and iSmart Alarm.
LAWN MOWER REVIEWS
Grass masters? Best and worst walk-behind mowersVideo Cutting champs and clumping chumps from our latest mower tests.
SLOW COOKER BUYING GUIDE
KitchenAid Multi-Cooker is a multitalented machineVideo This countertop appliance met many of its claims during our testing.
HYBRID CAR REVIEWS
Driving the 2016 Toyota Mira on the hydrogen highwayVideo The promise of free fuel for 3 years makes this car an intriguing option.
INVESTMENT GUIDE
Learn how to invest like Warren Buffett does The stock market might look frothy, but value stocks are out there.
cr052k12-Supermarkets_Spot
SUPERMARKET REVIEWS
Pros and cons of self-checkout at the supermarket Our new survey shows that shoppers have found plenty to complain about.

Connect

and safety with
subscribers and fans

Follow us on:

Cars

Cars New Car Price Report
Find out what the dealers don't want you to know! Get dealer pricing information on a new car with the New Car Price Report.

Order Your Report

Mobile

Mobile Get Ratings on the go and compare
while you shop

Learn more