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Dishwashers

Kenmore Elite 12793
 
Approximate retail price:
$1,259.99
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Summary: This Kenmore conventional dishwasher has
  • A soil sensor.
  • An adjustable upper rack.
  • A delayed-start feature.
  • A stainless-steel interior.
  • Some hidden controls.
  • Adjustable tines.
  • Ample flatware slots.
  • Motorized wash arm.
Dividing line
Community icon16 people have reviewed this model.
Type: Conventional dishwashers
About - Kenmore Elite 12793

The Kenmore Elite 12793 is part of the dishwasher test program at Consumer Reports. In our lab tests, dishwasher models like the Elite 12793 are rated on multiple criteria, such as those listed below.


Washing:
Assessed by running the normal or equivalent cycle to clean a full load--10 place settings of very dirty dishes that were scraped but not rinsed. We examine the dishes and glassware for residual food after cleaning.

Energy use:
For a normal cycle. The largest portion is needed for heating water, both at the water heater and in the machine.

Noise:
Judged during fill, wash, and drain, mainly by a listening panel.

Similar Models
The following models have the same ratings as Kenmore Elite 12793.
Features and specs may vary
Kenmore Elite 12833
Approximate retail price:
$1,340.99
Price & shop
The Ratings applied to untested model Kenmore Elite 12833 come from our tests of model Kenmore Elite 12793, which in our judgment is enough alike in its performance, features, and specs that our test results apply to both.
Kenmore Elite 12803
Approximate retail price:
$1,349.99
Price & shop
The Ratings applied to untested model Kenmore Elite 12803 come from our tests of model Kenmore Elite 12793, which in our judgment is enough alike in its performance, features, and specs that our test results apply to both. The untested model has different cycles.
About This Brand

Kenmore, the largest dishwasher brand in this country, is known for its reliability and dependability and has three lines: Kenmore, Kenmore Elite, and Kenmore Pro. Prices range from approximately $250 for a basic Kenmore model to $1,600 for the double-drawer dishwasher in stainless steel ($1,400 in white). Major features such as the TurboZone power-scrubbing mode tend to be shared among the higher-priced Kenmore models ($650 and up) and the Elite models. Kenmore recently introduced steam cleaning, hidden-control models as well as top-rack-only wash on some Elite models.

Read our Brand Reliability
Features & Specs - Kenmore Elite 12793
info Ample flatware slots Yes
info Adjustable upper rack Yes
info Sensor Yes
info Self-cleaning filter No
info Hidden controls Some
info Interior material stainless-steel
info Stainless/SS-look option Yes
More features and specs
User Reviews - Kenmore Elite 12793
User Reviews
Already own it? Write a review
(2 of 2 customers found this review helpful)
 
1.0
broken within 6 months
3/15/2014
Pros
Cleans Well
Quiet
Cons
Long Cycle
Motor problems
Unreliable
Best Uses
Delicate Items
General Purpose
Pots and Pans
Comment:
I have had this dishwasher for less than 6 months and am furious that I have to wait for a repairman to replace the motor. This is a top-of-the-line product and when I spend a good amount more than the average cost for an item I expect it to work properly for much longer than 6 months. Now I have no dishwasher for a week while I wait for parts. Not happy. Do not buy this dishwasher!!! Not worth the money!!!
How long have you owned it:
Three-to-six months
Bottom Line
No, I would not recommend this to a friend.
(4 of 4 customers found this review helpful)
 
2.0
Expect Maintenance Problems
2/25/2014
Pros
Attractive Design
Cleans Well
Easy To Load
Energy Efficient
Quiet
Simple Controls
Cons
Doesn't Dry Well
Unreliable
Best Uses
General Purpose
Comment:
I actually have the previous model (Model #: 13973 KSN #: 2359022) purchased 10/1/12, but most of the parts (the motor and control panel) are the same. I write this as a warning - after about 6 months the control panel malfunctioned and had to be replaced. No problem, under warranty, Sears fixed it. After about a year, there is a part at the bottom of the motor (center bottom underneath). A rubber fitting held on with a slender metal gasket that I believe carries water being pumped through somehow. Anyway, it isn't designed well, it pops off for no good reason (well, for the good reason it isn't held on firmly enough). The repair man fixed it by replacing the entire motor, but I had to pay $267.49 to renew the service agreement, since naturally this happened 2/19/2014, which was 4 months after the 1 year warranty expired. And the new motor has no design improvements to prevent it from happening again - and it spews enormous amounts of water on the floor when it comes off. The repair man from Sears was the same both times and he said it is ashame because the things that are breaking shouldn't be breaking - he said it is bad design and that he is fixing the same problem over and over. Bottom line: I foresee owning this dishwasher will mean I will forever have to pay $267 or so a year for the service agreement because I have no inclination that this problem will not eventually happen again. I'm a single person, and I am very easy on this dishwasher. The repair person's advice: do not run the dishwasher when you are not home. Sigh. I leave this review because this is the same motor in this newer model - and I'd say you could experience the same problem since Sears has not improved the clamp / gasket on the motor (and it is custom, so you really can't modify it yourself - the repairman said he tried to modify one unsuccessfully). Caveat emptor.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
(3 of 3 customers found this review helpful)
 
2.0
Quiet and cleans well but not reliable
2/23/2014
Pros
Cleans Well
Easy To Load
Quiet
Cons
Unreliable
Best Uses
Comment:
My main requirement for a new dishwasher was quiet operation. This dishwasher is VERY quiet! It also cleans exceptionally well.<br /><br />So far the issues I have are related to the reliability of the product. <br />- After having the dishwasher for a week, the keypad started to randomly press buttons while no one was anywhere near it. Starting and continuing a wash cycle was not possible with this issue. Sears sent a replacement control board and a repair person within a week. The dishwasher functioned fine after the repair.<br />- Two and a half weeks after that repair, the keypad stopped functioning completely. Once again I am not able to use the dishwasher at all other than as a drying rack for hand washed dishes. I am currently waiting on a replacement keypad.<br /><br />Sears Service has been very responsive to the issues. However, I did not expect to be calling them twice within 6 weeks for a brand new, expensive dishwasher. After having owned the dishwasher for 6 weeks, I have only been able to use it for 3 of those 6 weeks.
How long have you owned it:
One-to-three months
Bottom Line
No, I would not recommend this to a friend.
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