The Samsung DV457EVGS[GR] is part of the clothes dryer
test program at Consumer Reports. In our lab tests, electric dryer
models like the DV457EVGS[GR] are rated on multiple criteria, such as those listed below.
This score combines performance on three types of laundry loads of different sizes and fabric mixes: A 12-lb. load, predominantly cotton, representing a family's large weekly load; an 8-lb. load of cotton/polyester blend clothing; and a 3-lb. load of synthetic delicates, women's pajamas, nightgowns, bras and underwear.
Among the models we tested, drum volume varied from about 6 to 8.0 cu. ft.
For this measurement, we judged controls and ergonomics, such as ease of loading and unloading, servicing the lint filter, whether the door could clear a tall basket, and whether the machine has a raised edge to contain spills.
About This Brand
Over the past three years Samsung has introduced a full line of laundry products, with prices ranging from $750 to $1,350. The company has been broadening its dryer line.
Stainless-steel drum A stainless-steel drum is likely to resist damage better than plastic and painted metal drums.
Porcelain top A porcelain top resists scratching better than a painted one but generally adds to a dryer's cost. Painted tops, far more common, are often quite durable with normal use.
Drying rack The rack attaches inside the drum to keep items such as sneakers or sweaters from tumbling.
Custom programs This feature allows you to save your favorite settings.
Steam option Generally, a water hook-up is required with this feature. In this cycle, a small amount of water is sprayed into the drum while tumbling with heat. It helps to reduce wrinkles and odors, but is intended only for a few garments at a time.
Purchased this washer and dryer set new in March of 2013 and by November the dryer touch screen had gone dead making the machine inoperable. Has been over two weeks since Samsung Customer Service was initially contacted and they still have not offered any solution to the problem. I would have to advise against purchasing this set as the touch screen interface appears like it is going to be a serious problem.
How long have you owned it:
More than six months
No, I would not recommend this to a friend.
from Greenville, sc
(3 of 3 customers found this review helpful)
Very disappointed in Samsung - both in this product and customer service. The electronics on this Dryer went out completely in late June. We called Samsung and they sent a repair technician to look at it. He came with no replacement parts - these we're back ordered. We were told it would be 2 or 3 weeks before a replacement or repair could be made. Repeated calls and e-mails went unanswered or we were told a claim has been filed. Finally on August 2 we got a replacement dryer installed. 4 weeks without our dryer was NOT fun!