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Hoover Platinum S3865 vacuum cleaner

 
Approximate retail price:
$400
Summary: This 27-pound canister from Hoover is bagless and has suction control, HEPA filtration, a brush on/off switch, and a 25-foot, retractable cord.
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Community icon13 people have reviewed this model.
Type: Bagless canister vacuums
About - Hoover Platinum S3865
This Hoover canister includes a power brush, floor brush, dusting brush, and crevice tool. It weighs 27 pounds and provides helpful features such as a retractable cord, brush on/off switch, suction control, manual carpet pile-height adjustment, and a telescopic wand.
About This Brand

Hoover introduced its first vacuum in 1907 and has established itself as one of the most recognizable brands in America. More recently, Hoover was bought from Whirlpool by TTI Floor Care, the owners of Dirt Devil. Hoover sells a wide variety of uprights at mass-market retailers, with models ranging from as little as $50 to $300. It also makes hand and stick vacuums, canister models (about $80 to $300), deep cleaners, central vacuums, bare-floor cleaners, and an outdoor sweeper, though the company is best known for its uprights.

Read our Brand Reliability
Features & Specs - Hoover Platinum S3865
info Bag No
info Weight (lbs.) 27
info Brush on/off Yes
info Easy on/off Yes
info Manual-pile adjust Yes
More features and specs
User Reviews - Hoover Platinum S3865
User Reviews
Already own it? Write a review
 
1.0
HOVER MODEL S 3865 SAVE YOUR MONEY
5/14/2015
Pros
Easy To Empty
Cons
Heavy
Inefficient
Keeps Breaking
Poor Design
Unreliable
Best Uses
Carpet
Hardwood Floors
Tile Floors
Comment:
After Consumer reports gave it a top rating I thought I was getting a good product. This unit broke often, beater bar head broke twice. The gasket between the canister and unit fell off reducing suction. There is no where to store the attachments except for two that are mounted on the handle. The last time it broke, the head falls off when picked up,(5 year warranty)customer service told me they would send a new vacuum. I received a cheap smaller replacement vacuum.<br />I wish I would of bought something else. I am very disappointed in the rating from Consumer Reports.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
 
1.0
Don't buy the Hoover Platinum S3865
12/27/2013
Pros
Easy To Empty
Cons
Unreliable
Best Uses
Pet Hair
Comment:
We purchased the Hoover Platinum S3865 for removal of pet hair which it does very well...when it's working. We have replaced hose/control handle at least four times in the past two years. It has a 5 year warranty which Hoover has honoured but I'm just fed up with the thing.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
 
5.0
Great Product
10/24/2013
Pros
Easy To Empty
Easy to Use
Efficient
Lightweight
Long Power Cord
Powerful/Good Suction
Cons
Best Uses
Carpet
Hardwood Floors
Pet Hair
Tile Floors
Comment:
Every time my wife uses this she brings the container to show me how much it has picked up before she empty's it. So far it has worked fine the only issue is the Air Director Umbrella has developed cracks where it fastens inside the vacuum. Hoover replaced it at no charge under the 72 month warranty. It was purchased in February 2011.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
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