The Hoover Platinum Bagless canister S3865 canister vacuum cleaner includes a power brush, floor brush, dusting brush, and crevice tool. It weighs 27 pounds and provides usability features such as a retractable cord, brush on and off switch, suction control, manual carpet-height adjustment, and a telescopic wand.
About This Brand
Hoover introduced its first vacuum in 1907 and has established itself as one of the most recognizable brands in America. More recently, Hoover was bought from Whirlpool by TTI Floor Care, the owners of Dirt Devil. Hoover sells a wide variety of uprights at mass-market retailers, with models ranging from as little as $50 to $300. It also makes hand and stick vacuums, canister models (about $80 to $300), deep cleaners, central vacuums, bare-floor cleaners, and an outdoor sweeper, though the company is best known for its uprights.
Bag Denotes whether the model has a disposable bag. A growing number of vacuums, particularly upright models, use a container that can be emptied, eliminating the bag. To capture fine-dirt particles, however, these models must use a filter (such as a HEPA filter) that can need routine cleaning or replacement. Replacement filters tend to be significantly more expensive than bags. While vacuums with bags may also use filters, the bag acts as a prefilter that helps to keep the fine-dirt filter cleaner, thus extending its performance until cleaning or replacement. Another caveat: Emptying the dustbin and cleaning a filter can be messy, and handling it may expose you to dust and other allergens.
Bag
No
Brush on/off An on/off switch for the rotating brush lets you stop the brush from rotating when using tools or cleaning bare floors. This helps eliminate scattered dirt on bare floors and reduces the risk of injury if the vacuum tips over during use. It also reduces the risk of damaging a carpet or the finish of a bare floor if the vacuum sits in place at the low-height setting.
Brush on/off
Yes
Easy on/off A switch that's located on the handle or where your foot can activate it is more convenient than one on the body of the vacuum.
Easy on/off
Yes
Manual-pile adjust Lets you adjust the height of the machine to a carpet's pile height to allow for easy movement and thorough cleaning. Adjustments are automatic on some models, but we prefer the manual control afforded by some models.
Manual-pile adjust
Yes
Weight (lbs.) Weight of the vacuum cleaner, to the nearest pound.
After 1 year the motor intermittently cuts out - seems to be a bad connection between hose and canister. Carpet head release button broke. Wand extend/collapse collar broke. Carpet head rotating brush slows down when the vacuum is turned on and returns to normal speed only when the vacuum speeed control is completely off. Replacment parts have to be ordered from China. This is not the old style Hoover quality, it is a cheap [*]-made substitute.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
By BA
from Austin, TX
(1 of 1 customers found this review helpful)
1.0
Junk
2/27/2012
Pros
Long Power Cord
Cons
Inefficient
Noisy
Poor Design
Unreliable
Best Uses
Comment:
Over heated from day one. Hoover said too bad you bought you own so it has to be repaired. Authorized repair was told cannot take repair stock but must wait for 'warranty parts' to come from [*]. It has been eight weeks and counting and this was recommended by Consumer Report?
How long have you owned it:
One-to-three months
Bottom Line
No, I would not recommend this to a friend.
By Dr Phil in NY
from Rochester, NY
(4 of 4 customers found this review helpful)
1.0
Waste of my money
1/26/2012
Pros
Long Power Cord
Cons
Poor Design
Unreliable
Best Uses
Hardwood Floors
Comment:
The unit over heated repeatedly after only 15 min. of use. Manual said check for blockage and there was none. Hoover said take it to an authorized repair dealer. They checked and returned it. Still over heated so the service repair took it in saying it needed to be completely rebuilt. After THREE weeks still waiting on parts from Hoover. I will never buy another Hoover product. Over 400 dollars for a vacuum and instead of replacing it I am told to take it in for repair after two weeks of use and then three months of back and forth waiting on parts I am forced to buy a second vacuum to clean my house. Rest assured it will not be a Hoover product.
9 people have reviewed this model.
Bag
