Neato XV-21 Vacuum cleaner

Price range:
$207.95 - $429.99
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Community icon13 people have reviewed this model.
About - Neato XV-21

The Neato XV-21 is part of the vacuum cleaner test program at Consumer Reports. In our lab tests, robotic vacuum models like the XV-21 are rated on multiple criteria, such as those listed below.

This score shows how much surface liiter (cereal, rice,sand & pet hair) was picked up from a medium-pile carpet.

Bare floors:
Denotes removal of surface debris from a bare vinyl floor.

Noise is the scored measure of a model's sound level.
Features & Specs - Neato XV-21
info Remote control No
info Pattern Zig-zag
info Clearance (in.) 4
info Run time (min.) 60
More features and specs
User Reviews - Neato XV-21
User Reviews
Already own it? Write a review
Love it, But...
Carpet Vacuum Lines
easy to use
Great Customer Service
Scheduled Vacuuming
Set and Forget
Best Uses
Vacuum While You Sleep
We have 2 golden retrievers that shed ALOT! We read up on robovacs before deciding on the Neato XV-21. We have a two-story home and the dogs are downstairs during the day. And they shed a lot. The Neato has been fantastic for picking up dog hair and general duet/dust brought in on feet/paws, etc. we set it to run downstIrs every night while we sleep upstairs. After the first couple of nights, we don't even hear it anymore. It doesn't do a good, deep vacuum-but, it keeps the dog hair dust manageable between regular vacuuming. Now the downside...in the last 2years we have had to have the vacuum replaced-underrated warranty-twice. Once for a. Issue with recognizing the charger and once for a problem with the laser. Their service people are very helpful and replacements. arrived quickly. Since its been almost 2 yrs from original purchase the second replacement-brand new-not refurb.- came with NO warranty. Still, I'd recommend this product. Makes living w dogs easier.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
(3 of 3 customers found this review helpful)
Not worth the money
Good For Carpet
Thorough Cleaning
Battery life is short
Belt Is Hard To Replace
Unit Died In Only 20 Mont
Best Uses
I've owned this product for 20 months and have replaced the batteries once already. Now, the LCD menu counter shows nothing. Calls to Service were very unsatisfactory. Their suggestion---buy another!!<br />I've owned Roombas for years and have some over 6 years old still doing a good job. This product is not worth the money.
How long have you owned it:
More than six months
Bottom Line
No, I would not recommend this to a friend.
Life Changing Product - We love it!
Best Uses
I'm amazed at this product. It has great suction and pickup on both carpet and bare floors. Wonderful for pet hair. It cleans under furniture and beds! Neato has become my favorite household appliance and I will never live without one. I use it everyday! I read some of the reliability issues before purchasing so I ordered with a 3 year warranty. Haven't need it yet.
How long have you owned it:
More than six months
Bottom Line
Yes, I would recommend this to a friend.
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