Computers

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What's behind our computer Ratings?

Experts at our National Testing and Research Center tested 102 models in computers to see which ones perform best.

We look for:

Overall score
Overall score reflects all the Ratings factors. Displayed scores are rounded; models are listed in order of precise score, out of a total of 100. Scores are comparable between the 10- to 12-inch detachable laptops, 11- to 13-inch convertible laptops, 11-inch laptops, and 13-inch laptops. They are also comparable between the 14-inch laptops and 15 to 16-inch laptops. Scores for the 17 to 18-inch models are not comparable to other size categories.
OS
The operating system that was installed on the computer at the time it was tested.
Ergonomics
Represents the quality of the keyboard and pointing device, and accessibility of features.
Portability
Based on battery life and weight including the keyboard dock for detachable laptops.
Performance
Based on performance while running productivity applications, multimedia applications, and 3D games.
Versatility
Includes hardware such as memory-card slots and AV connections, software such as security programs and productivity applications, and tech support and warranty provisions.
Display
Covers display size, clarity, color, contrast, brightness, and glare. There are some differences in scoring detachable laptops such as importance of screen size and glare which could lead to a slight difference when the detachable is scored as a tablet.
Battery life
Battery life in hours, minutes while running a script within the Internet Explorer Browser. Wi-Fi is enabled and the script goes to numerous web sites until the battery is drained. For detachables, battery life includes the second battery in the keyboard dock if present.
Weight
The weight of the laptop as you would carry it around, including the battery, the keyboard dock of detachable laptops, but without the power adapter.
Thin & light
Based on weight and depth. Laptops designated "Thin & light" have to meet both criteria of being thinner and lighter than the average laptop in their size category. This includes laptops that may be labeled "Ultrabook," "Sleekbook," "Thin and light," and "Ultrathin," among other terms.
Touchscreen
Judgment of Windows 8 computers with screens that are sensitive to finger contact, letting you select and move screen objects, launch programs, choose from menus, scroll through photo libraries, and the like. We judge how easy it is to do tasks such as playing a game, viewing photos, web browsing, playing a video and sending an email, all using touch. Some touchscreens have "multi-touch", letting you use more than one finger to resize and rotate objects. Windows 7 touchscreen models were not tested and get an "NA".

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Recommended computers

Recommended computers are standout choices with high scores. They include CR Best Buys, which offer exceptional value. When narrowing your choices, weigh features, price, and attributes that matter to you.

Recommended computers

Computer buying guide

To find the computer that is right for you, read our expert advice on which features to consider and how to find the best value.

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In addition to finding Ratings for the latest models, you can now shop online using an ad-free interface where you can buy computers in a safe-shopping environment.

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It's not unusual these days for families to own more than one type of computer. Students and executives on-the-go often prefer the convenience of laptops, while online bill-payers and game-players often choose desktop computers set up in a comfortable place in the home. If you're looking for information about computers, Consumer Reports is your best resource. Consumer Reports’ computer reviews will give you honest buying advice that you can trust. Use our computer buying guide to discover which features are most important to consider. We also provide unbiased Ratings and computer reviews to help you choose the best computer for your needs.

Ratings & recommended computers

Laptops (65)

Laptop reliability has been mostly undistinguished. Apple had the best technical support, so Apple owners are far more likely to have a positive tech-support experience than those with Windows computers. These tests are made by Consumerreports.

Desktop computers (27)

Apple was the most reliable among desktop brands. It also had the best technical support, so Apple owners are far more likely to have a positive tech-support experience than those with Windows computers.

Netbooks (3)

All are suitable as secondary systems for performing routine tasks. The best offer lighter weight, larger keyboards and trackpads, and longer battery life. All include a memory-card reader and webcam.

Manufacturer tech support (7)

Recommended models are standout choices with high scores. They include CR Best Buys, which offer exceptional value. When narrowing your choices among models, weigh performance, features, price, and attributes that matter to you, such as color, size, or style.

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(Tested)

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Acer Aspire One AO722-0022

Acer Aspire One AOD270-1410

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Computer buying guide

The popularity of tablets played a role in Microsoft's most recent operating system upgrade. With Windows 8, Microsoft makes your computer more like a tablet by placing touch capabilities front and center. Meanwhile, Apple updated its new operating system with social networking in mind, making sharing with friends and across devices the focal point of Mountain Lion. Laptops and even all-in-one desktops continue to get thinner and lighter. For example, as you're shopping around you'll find Ultrabooks, which are laptops with Intel-mandated standards for thinness, weight, and other features. You'll also find thinner and lighter laptops with AMD processors, such as HP's series of Sleekbooks. And with its latest all-in-one iMac, Apple offers a desktop computer that measures just under 0.2 inches thick.

Here are some of the new features you'll see in computers:

Touch screens. Touchscreens have been available on all-in-one computers for some time. But with Windows 8's emphasis on touch, laptops are also getting touchscreens. Computers with touchscreens do cost more, however. You don't need a touchscreen to take advantage of Windows 8, although it does add to the experience.

Enhanced touchpads. Most Windows 8 laptops also have enhanced touchpads, which add multitouch gestures especially geared toward the new operating system. For example, swiping from the right on an enhanced touchpad will bring up a group of tools known as Charms. Having an enhanced touchpad on your laptop somewhat makes up for the lack of a touchscreen.

Gesture controls. You use gesture controls by waving your hands in various ways in front of the computer, to control volume, fast-forward or rewind videos, scroll through photos, and the like. This capability is also popping up on some desktop computers.

Hybrid drives. These combine a traditional hard drive with a small solid-state drive (SSD). The SSD stores start-up files for fast start-up or resume, while the hard drive provides plenty of storage space.