This Italian confection feels undercooked and has several significant flaws. It earned a dismal road test score, thanks in part to a stiff ride, flat seats, and an odd driving position. No surprise, owner satisfaction is low--meaning a strong percentage of owners wish they hadn't bought this hatchback. The 500L also has one of the worst reliability scores among all new cars in our recent survey. If that still isn't enough to dissuade you, it scored a Poor in the IIHS small-overlap frontal test. To its credit, this quasi-wagon responds eagerly in turn, handles securely at its limit, and has a roomy cabin. But it would take more those virtues for this to earn a place on a smart-shopper's list.