(2 of 2 customers found this review helpful)
Flush is Powerful but Flush Chain Broke
I installed this toilet about 3 years ago. It was in a basement bathroom where the OLD toilet was always backing up. A plumber had evaluated the pipes under the concrete floor with a camera system and determined that there were too many bends and sharp angles and this contributed to pluging up. I figured I would have to dig up the floor and replace the pipes, but when the old toilet which was probably at least 50 years old finally needed to be replaced, I bought one of these units, figuring it would work okay once the piping was changed. I planned to change the pipes a few months later over a break from work. <br /><br />Since it was installed, we use this a few times a day, and it never has needed to be plunged. I did not need to dig up the floor and replace the pipes as I originally thought I would have to, and was able to spend my week off from work doing other things!<br /><br />Installation was a snap, but as others have said, it was a little scary tightening the tank to the base. They should have a recommended torque, but many home owners do not have appropriate torque wrenchs. Still, if they said Maximum xx ft lbs then at least you would feel comfortable tightening with that amount of force.<br /><br />The only issue was that shortly after installation, the toilet would not flush. You could push on the handle, and nothing happened. The chain that goes from the handle to the flapper valve broke at the adjustment connector. I re-attached it (loosing one link in the chain, and a week or so later the same thing happened. After a few more such occurances, I bought a new piece of new chain (brass instead of chrome plated) at the local hardware store, and have never had this chain break.<br /><br />American Standard said they were not responsible for the chain issues since it indicated that I was flushing the toilet too violently! The chain I got cost 53 cents. I assume they get a much better price. It makes me wonder what they would do if something more major happened.
How long have you owned it:
More than six months
Yes, I would recommend this to a friend.