The Jenn-Air 720-0709 (Sam's Club) is part of the gas grill
test program at Consumer Reports. In our lab tests, gas grill
models like the 720-0709 (Sam's Club) are rated on multiple criteria, such as those listed below.
Evaluates the temperature and evenness over the grill's surface after a 10 minute preheat using thermocouples. It also gives an indication how quickly the grill reaches its maximium temperature.
High temp evenness:
Evenness of heating over the grill's surface at the highest setting, using thermocouples.
Low temp evenness:
Evenness of heating over the grill's surface at the lowest setting, using thermocouples
The following models have the same ratings as Jenn-Air 720-0709 (Sam's Club).
Features and specs may vary
The Ratings applied to untested model Jenn-Air 720-0709B (Sam's Club) come from our tests of model Jenn-Air 720-0709 (Sam's Club), which in our judgment is enough alike in its performance, features, and specs that our test results apply to both. Untested model does not have a rotisserie and spit included and LED lights are now battery operated. Model being discontinued replaced by the KitchenAid branded product.
About This Brand
This brand is licensed to Nexgrill Industries. Jenn-Air grills cost $600 to $1,500. A natural-gas version is also available for all models.
Features & Specs - Jenn-Air 720-0709 (Sam's Club)
Stainless-steel grates Primary cooking grates made of stainless-steel are generally sturdier than those made of coated steel and resist rust even without a porcelain coating.
Coated-cast-iron grates The grill's primary cooking grates may be made of porcelain coated cast-iron, which generally sears meats better and keeps grilling temperatures more consistent than grates made of porcelain coated steel. The porcelain coating usually makes such grates easier to clean than other surfaces, and the grates should resist rust as long as their porcelain coating isn't chipped.
All or mostly stainless Includes more than just a panel or other trim. Based on our limited tests, nonmagnetic stainless is less likely to corrode.
All or mostly stainless
Long-warranty burners While burners remain the grill's most-replaced part, most are warranted for only 3 to 5 years. Better burners are covered for 10 years or more.
Side burner A side burner, which resembles a gas-stove burner and has its own heat control, is handy if you want to cook vegetables or sauce without leaving the grill. A side burner could also be an infrared burner used for searing.
Infrared burner Gas burner that uses infrared technology (ceramic burner, plates and screens, or troughs as some examples) for cooking. An indirect flame is used for cooking food. Burner can be located as the main burner, side burner, rotisserie burner, or any combination of burners.
We have used this grill 4-5 times per week for the past four years. In addition to other reviews about the the basket, propane tank, and lettering washing off, the lights have never worked on this unit since it was purchased. We even had the lighting transformer exchanged while in still warranty and the replacement lasted only a week. It is now time to replace some burner parts and upon further inspection we discovered that the entire firebox has rusted through across the back of the unit. The firebox is the one part that I have been unable to locate, so now the entire grill is finished even though most of the components still work. We are very disappointed that we now need to purchase a replacement for a grill that still looks ok but is rotten from the inside out.
How long have you owned it:
More than six months
No, I would not recommend this to a friend.
from Washington, DC
Hmm, should I cancel?
I just subscribed to CR to research gas grills. How is it that a grill with such obvious engineering shortcomings gets a recommended rating by Consumer Reports? Makes me think I should just cancel my subscription...
How long have you owned it:
A month or less
By Texas master griller
from Pearland, Texas
(9 of 9 customers found this review helpful)
Not holding up to the name
Poor Flame Quality
I purchased this product 4 months ago after some considerable review and product comparisons. I am an avid griller, thus I use the equipment at least 5 times a week. Within a week the center igniter stopped working. The equipment basket could not be installed because it conflicts with the door closure with the propane tank inside. The same occured with my standard fuel gage... could not installed it because conflicts with the door. After two grill fires, we stopped the use of the grill completely. The main root cause of these fires is the defective design of the fire box with its non removable grease pan tray. You can not only not remove it, but it is impossible to clean or remove excess grease due to its spacing and installation. In addition, the layer of grease accumulation between the two pans is subseptible to inginition due to the heat concentration. In the last fire , flames were shooting out from all vents and running under the fire box reaching the propane tank and hose. After turning off all valves and many attempts to control the fire, we had no choice than to use a fire extinguisher. Gladly we practice lots of safety rules thus we were close and within line of sight during these two events. I would highly recommend a product recall and would not recommend this product.