Smarter: ✈️ How to Avoid Ridiculous Airline Fees

Stack of money and plane on scales. Photo: Getty Images

This week, I’m looking airlines deep in the eyes and asking, “Why do you hate us?” Just kidding. What I will be doing is sharing strategies on how to avoid one of the peskiest things about flying: fees. Also in this issue: Does your car’s Eco mode save gas, and can you use Windex to clean a flat-screen TV? 

THE BIG STORY:

‘Wing, Lose, or Draw’

Flying is such a pain.

Let me explain. A few weeks ago, I booked a flight from New York City to Orlando, Fla. I thought I had done my due diligence, looking for the cheapest flights on Google Flights and Skyscanner for nearly an hour. When I decided I was going to purchase my ticket from a certain airline because of the cheap airfare listed, I thought I had scored the best deal and my homework was thus done.

I was naive. It’s been a while since I’ve flown, and I had not counted on all the extra fees for what I considered basic amenities that would pop up in the process of my booking the ticket. Want to select a seat? Fee. Want to check your bag? Fee. Oh, you’d like to bring a carry-on with you? Fee. I believe that if they could get away with charging me money for using the restroom on the plane, there probably would be a fee for that as well. (You think I’m joking, but there was a European airline that was seriously considering this, though the plan was later dropped.)

Get Smarter

Airline fees are annoying for consumers, though for airlines, they are lucrative. Last year, American Airlines and Delta Air Lines generated $520 million and nearly $360 million, respectively, from baggage fees alone. Airlines now make most of their profits from fees rather than ticket fares, says Consumer Reports aviation adviser William J. McGee, an airline industry vet who has testified before Congress numerous times on consumer airline fees and other issues. (I emailed Airlines for America, which represents major carriers, about the industry’s fees but it didn’t respond.)

The fees that passengers face include baggage fees, seat selection fees, and fees charged when you change or cancel a flight. Is it possible to avoid paying them? I asked aviation and travel experts, and here’s what they advised.

1. Understand your carrier and airfare class first.
If you’re flying with an ultra-low-cost carrier (which I did)—an airline that is focused on minimizing operational costs, such as Spirit Airlines, Frontier Airlines, or Allegiant Air—the reality is you’re going to be charged fees for many amenities and services traditionally provided in the fare, William says. By unbundling amenities previously baked into the ticket cost, ultra-low-cost carriers can offer cheaper tickets that may grow more expensive once you start paying extra fees (unless, of course, you don’t care about amenities and all you need is a seat on the plane). 

Other airlines have followed suit in unbundling their services. If you purchase a ticket for basic economy, the cheapest fare class, from many airlines, you will also be charged ancillary fees. And the cheaper the fare class you’re in, the more the fees you’re likely to pay, says John Breyault, vice president of public policy at the nonprofit advocacy organization National Consumers League.

That’s not saying that you should never fly with Spirit or buy a basic economy ticket; it’s just good to ask yourself before you book the ticket if you’re willing to pay extra for amenities, William says.

💙 Bonus tip: When checking flights, you can use tools like the bags filter in Google Flights or the Kayak app to see the cost of your flight plus fees for one checked bag and carry-on.

2. Fly with an airline that doesn’t charge certain fees.
Your first two checked bags are free on Southwest, for instance, and you’re allowed one bag and one personal item for carry-on. Southwest also doesn’t charge flight change or cancellation fees.

3. Consider using an airline credit card.
Many credit cards offered by airlines come with no annual fees and offer perks such as a free checked bag, says Zach Griff, senior reporter for travel website The Points Guy. 

But make sure you scrutinize the terms before you sign up for a new credit card, and be aware that applying for a credit card can temporarily affect your credit score. If you end up not using the card much and close that account, that could also lower your score. 

4. Use the travel benefits of your credit card.
If you already have a credit card with great travel perks, take advantage of them. The American Express Platinum (which comes with a $695 annual fee) offers an annual $200 airline fee credit for one airline that you choose every year and it covers incidental fees such as checked bags. The Chase Sapphire Reserve card (which has an annual fee of $550) has a $300 travel credit per year, says travel blogger and Instagram influencer Angel Trinh. It’s worth weighing the benefits of the card and the costs of its annual fees before you open up a new account.

5. If you’re enrolled in a frequent flyer program, check your perks.
For those who fly often and with the same airline, frequent flyer programs from airlines often offer perks such as a free checked bag or the waiving of other fees for members who qualify.


DOUBLING DOWN

In addition to avoiding fees, how can you save money on airfares in general

💸 Book early. If you buy your tickets a few weeks in advance, you may get better prices than if you buy them last-minute.

📉 Use price alerts. Set up alerts on fare comparison websites and apps such as Kayak and Hopper to notify you if the fare on a given route drops.

🏨 Consider a package deal. If you book a flight and hotel package through an airline or a travel agency, your fare is often lower than what it’d be if you booked your ticket separately. 

🔒 Lock in fares. Some airlines allow you to lock in a fare for free or for a small fee a few days before you buy the ticket. You can use this time to shop around in case there’s a better deal out there.

Bonus tip: Department of Transportation rules also allow reservations to be canceled without penalty within 24 hours if the tickets are purchased at least seven days before a flight’s scheduled departure. The 24-hour refund requirement, however, doesn’t apply to tickets booked through online travel agencies, travel agents, or other third-party agents, so you should contact the travel agent directly for a refund before you contact the airline.


QUIZ

Yes or no: Can you use Windex to clean your flat-screen TV?

(Answer at the end.)


THE SECRET STAT OF PETS

Dog and cat looking at each other

Photo: Getty Images Photo: Getty Images

If you had to wager a guess, do you think there are more cat or dog owners in the U.S.?

I personally would lay down my life for either of these animals, but when it comes to pet ownership, 53 percent of Americans are dog owners, while 32 percent are cat owners, according to a recent nationally representative survey conducted by Consumer Reports. Fourteen percent own both a cat and a dog.

And if we dig deeper into numbers and costs, dog owners spent a median of $592 per dog on overall pet costs, including food, grooming, and pet insurance, over the previous 12 months, while cat owners spent $303 per cat.


SWEET DREAMS ARE MADE OF THIS

Are sweet potatoes good for you?

@consumerreports Are sweet potatoes a part of your diet? Fun fact: Sweet potatoes aren’t actually potatoes at all 🙃 🍠. #sweetpotato #healthyfoodinspo #todayilearned ♬ original sound - Consumer Reports

AND THE WEBBY AWARD GOES TO...

🎉 Consumer Reports is a Webby Award honoree and nominee! Cast your vote to help Upkept by Consumer Reports win best app/software in the Best User Experience category. Vote now.


THE SHORT ANSWER

Does Eco mode save gas? Not really


THE PUBLIC HAS SPOKEN

Consumer Reports Twitter poll results on airlines fees you would want to do away with

Source: Consumer Reports Source: Consumer Reports

Let’s face it: All airline fees are grating in one way or another, but which fee is the most infuriating of them all?

We asked our readers on social media which fee they would want to get rid of the most. By a slim margin, Twitter users voted for the checked bag fee as public enemy No. 1, followed closely by the seat selection fee. On Instagram, checked bag fees also received the majority vote, and change and cancellation fees came in second.

Which fee bothers you the most, and what’s the most outrageous amount of money you’ve ever been charged for an airline fee? Send your grievances my merry way.


QUIZ ANSWER

The answer is oh, no, no, no. You should avoid using Windex or any cleaner that contains alcohol, ammonia, or acetone because it will damage your flat-screen TV. 

Instead, use a soft, dry microfiber cloth to get rid of dust and debris, and if your TV has a stain that’s hard to remove, you can dampen the cloth with distilled water and gently clean the surface. Read more tips on how to clean your flat-screen TV here.


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"My star sign is the window seat in the front of the plane."



Headshot of CR Author Pang-Chieh (BJ) Ho

Pang-Chieh Ho

I'm a newsletter writer who likes looking into the different ways we can live smarter. The topics I cover typically explore unanswered questions we have about the products we use every day and bridge the gaps between what owners' manuals advise and what we actually do. In my spare time, I like to take photos, critique movies out loud while I watch (at home!), and take care of my ever-increasing plant "children."