Cove Recalls 42,000 Dishwashers That Pose a Fire Hazard
Company has received five reports of burning smells, flames, and smoking
Cove has recalled 42,000 of its high-end dishwashers because they can fail to shut off and overheat, posing a fire hazard. The manufacturer has received five reports of burning smells, flames, and smoking inside its dishwashers. No injuries have been reported.
Cove dishwashers, which sell for $2,400 to $2,500, are one of the brands in the Sub-Zero, Wolf family of kitchen appliances and are typically sold as part of a custom installation or upgrade. They are the standard width of 24 inches and, like all dishwashers, are built in. They accept matching cabinetry panels and hardware to give your kitchen a uniform look.
Consumer Reports hasn’t tested the Cove dishwasher and, in fact, it costs more than the most expensive dishwasher we test, the Thermador DWHD770WFM, $2,300, from another high-end brand.
Details of the Cove Dishwasher Recall
The recall: The recall involves Cove’s 24-inch built-in dishwashers with model numbers DW2450 and DW2450WS. The dishwashers have serial numbers 20000100 through 20044445. The model number, serial number, and date code are printed on the product rating plate located inside the dishwasher. “Cove” is printed on the outside of the door and on the far right side of the control panel, located on the top of the door.
The risk: The heating element in the dishwasher can fail to properly shut off and can overheat, posing a fire hazard.
Incidents/ injuries: Cove has received five reports of burning smells, flames, and smoking inside the dishwashers. No injuries have been reported.
Where and when sold: The dishwashers were sold at home appliance stores nationwide from February 2018 through May 2021 for between $2,400 and $2,500.
The remedy: Consumers should stop using the recalled dishwashers, unplug them from their power source, and contact Cove Appliance to schedule a free repair. Cove Appliance will replace the dishwasher’s heating element and install a second thermal protection device.
Contact information: Call Cove Appliance toll-free at 888-651-9376; email at support@coveappliance.com or check online at coveappliance.com/recall.
Report a defective product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov.
