Eight small-appliance retailers—including an online-only giant; a website tied to a TV shopping network; a membership warehouse; a traditional department store; and a vast superstore owned by the federal government—have earned top overall satisfaction scores in a recent Consumer Reports member survey.
Abt, a Chicago-area walk-in and online appliance retailer that sells nationwide, places at the top of Consumer Reports’ new ratings of small-appliance stores. Abt earns the highest score for overall satisfaction from CR’s recent member survey of small-appliance buyers. Notably, Abt also places at the top of CR’s ratings of large appliance retailers.
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