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    Best Buy Recalls More Than 200,000 Insignia Air Fryers for Hazards Due to Overheating

    The recalled models' excessive heat can cause parts to melt or shatter, which poses fire, burn, and laceration hazards

    Insignia Air Fryers and Insignia Air Fryer Ovens, model numbers NS-AF34D2, NS-AF5DSS2, NS-AF5MSS2, NS-AF8DBD2, NS-AF10DBK2, and NS-AF10DSS2
    Best Buy has recalled six models of its Insignia air fryers and air fryer ovens, shown above.
    Photo: CSPC

    Best Buy has recalled over 200,000 Insignia air fryers and air fryer ovens due to reports of units overheating, posing fire, burn, and laceration hazards. The Consumer Product Safety Commission has received 24 reports of units overheating and parts melting or shattering, and six reports of units catching on fire. Six models of Insignia air fryers and air fryer ovens are involved in the recall.

    Insignia is a Best Buy brand of home appliances and technology. Consumer Reports hasn’t evaluated the recalled models.

    Details of the Best Buy Air Fryer Recall

    The recall: About 187,400 units sold at Best Buy in stores nationwide and online from November 2021 through November 2023, and about 99,900 sold in Canada. The Insignia models recalled are the 3.4-quart NS-AF34D2, the 5-quart NS-AF5DSS2, the 5-quart NS-AF5MSS2, the 8-quart NS-AF8DBD2, the 10-quart NS-AF10DBK2, and the 10-quart NS-AF10DSS2. The models are made of plastic or plastic and stainless steel with black and stainless steel finishes, and some have a glass oven door.

    MORE ON AIR FRYERS

    The risk: The models are at risk of overheating, which can cause the handles to melt or break, posing burn and fire hazards. Air fryer ovens can overheat and cause the glass on the door to shatter, posing fire, burn, and laceration hazards.

    Incidents/injuries: The Consumer Product Safety Commission has received 24 reports of units overheating and melting or glass shattering, and six reports of air fryers catching on fire.

    Where and when sold: At Best Buy stores nationwide and from Best Buy’s website, on eBay, and through third-party sellers, from November 2018 through November 2023.

    The remedy: Consumers should immediately stop using the recalled Insignia air fryers and air fryer ovens. If you own a recalled model, visit https://www.recallrtr.com/airfryer for instructions on how to receive a refund, either in the form of a refund check or a Best Buy store credit.

    Contact information: Visit https://www.recallrtr.com/airfryer to fill out their online form and receive a refund. Best Buy stores themselves will not accept recalled units or provide refunds.

    Report a defective product: Call the CPSC hotline at 800-638-2772 or go to SaferProducts.gov.


    Molly Bradley

    As a home and appliance writer at Consumer Reports, Molly Bradley covered a diverse lineup of products, ranging from coffee makers to carpet cleaners and strollers to steam mops.