More Than 80,000 Babysense Baby Monitors Recalled for Fire Hazard Risk
The devices can overheat or spark while charging
If you have a Babysense Max View Baby Monitor, model numbers VBM55 and VBM55RX, stop using it immediately. About 81,800 of them have a manufacturing defect that can cause the device to overheat or spark while charging, posing a fire hazard. This defect affects only the “parent” display unit, not the camera component that’s placed in a child’s bedroom. And it doesn’t affect the Max Pro units or any other Babysense monitor.
The Consumer Product Safety Commission has issued a recall directing customers to safely dispose of the device and contact the manufacturer, Hisense, for a free replacement. According to the CSPC, 11 incidents involving the display unit have been reported, but no injuries.
Not sure whether the Babysense monitor you have is the Max View? Check your device for model number VBM55RX printed on the product identification label on the back of the display unit. The display unit also has “5.5” HD 1080P” printed on the upper left side of the monitor screen and the Babysense logo on the lower part of the screen.
The CSPC is directing consumers to dispose of the monitor, but not in the trash, the general recycling stream, or the used-battery recycling boxes found at home improvement and other stores. Because the monitor is powered by a lithium-ion battery, it must be disposed of differently from other battery-powered devices to avoid the risk of fire. Contact your municipal household hazardous waste collection center to ask whether it accepts recalled lithium-ion batteries. If it doesn’t, contact your municipality for further guidance.
About the Babysense Max View Baby Monitor Recall
The Babysense Max View Monitor is a non-WiFi video baby monitor, meaning the camera connects locally to a parent unit or display monitor. The recall concerns the parent unit, which has a manufacturing defect that can cause it to overheat and/or spark while charging, creating a fire hazard.
Owners of the Babysense Max View Baby monitor can contact the manufacturer for a replacement. When a product is recalled, the CPSC reviews the remedy and ensures that the replacement product meets safety standards.
“While we welcome the recall and the CPSC’s work to keep people safe, Babysense should have offered its customers a refund as part of this recall,” says Oriene Shin, manager for safety advocacy at Consumer Reports. ”A replacement is fine for parents who want to keep their monitor, but if there’s a parent who is uncomfortable using the product, they should be able to get their money back.”
“Parents can work directly with the manufacturer to receive an approved replacement if they would rather not switch brands outright,” says Samantha Ostrander, who leads testing for baby monitors at Consumer Reports. “Our baby monitor ratings also offer several alternatives that tested well.”
About Lithium-Ion Batteries
Most modern rechargeable devices use lithium-ion batteries, including baby monitors. Parents should exercise the same precautions recommended for those electronics, including:
When buying devices, look for the Underwriter Laboratories (UL) mark directly on the product, its packaging, or in the user manual. The UL mark shows that the product has been tested to nationally recognized safety standards.
Follow the device manufacturer’s instructions for charging and storage.
Always use the manufacturer’s cord and power adapter made specifically for the device.
Details of the Babysense Max View Baby Monitor Recall
Monitors recalled: 81,800 Babysense Max View Baby Monitors, model number VBM55 and/or VBM55RX. If you have a Babysense baby monitor, check the product identification label on the back of the display unit for the model number VBM55RX to see if it’s part of the recall. The units were sold online from January 2023 through December 2025 on Amazon.com, Walmart.com, and Babylist.com for $90 to $180.
Model numbers: VBM55 and VBM55RX
The problem: The recalled display units, or parent units—not the camera component that’s placed in a child’s bedroom—have a manufacturing defect that can cause the unit to overheat and/or spark while charging, posing a fire hazard.
The fix: Stop using the Babysense Max View Baby Monitor immediately and contact the manufacturer for a free replacement. You will need to enter the serial number of your device, which can be found on the product identification label on the back of the display. All eligible serial numbers start with MVRX2.
Dispose of the Max View Baby Monitor safely. Contact your municipal household hazardous waste center to ask whether it accepts recalled lithium-ion batteries. If it doesn’t, contact your municipality for further guidance. Improperly disposed lithium-ion batteries are a fire hazard.
To contact the manufacturer: Customers can reach Hisense toll-free at 833-689-2652 from 9 a.m. to 5 p.m. ET Monday through Friday, by email at support@recallsecure.com, or on the company’s dedicated recall page.
CSPC number for this recall: 26-307
