Every 2017-2020 Tesla Model 3 Recalled to Fix Backup Camera

Opening and closing the trunk can cause the backup camera cable to break

black Tesla Model 3 on road in front of Tesla building Photo: Tesla

Tesla is recalling every 2017-2020 Model 3 to fix an issue with the backup camera. Repeated opening and closing of the trunk may break the cable that transmits the camera’s image to the center display. If this happens, the backup camera won’t operate. Owners may see a flickering image, or no image at all.

The automaker tells the National Highway Traffic Safety Administration that it is aware of 2,301 warranty claims and 601 reports from owners that may involve this issue, and that there have been no related crashes or injuries.

Tesla service centers will add a protective layer to the cable and also replace the cable if necessary, free of charge.

The Details

Vehicles recalled: All 2017 to 2020 Model 3 sedans.

The problem: Repeated opening and closing of the trunk may cause wear and tear on the cable that transmits an image from the backup camera. This cable is routed through a wiring harness that extends and folds when the trunk lid opens and closes.

The fix: Tesla service centers will add a protective layer to the wiring harness and replace the cable if necessary. This fix is free of charge.

How to contact the manufacturer: Tesla will begin notifying owners of affected vehicles starting in February 2022. Owners may also contact Tesla at 877-798-3752.

NHTSA campaign number: 21V00D000. Tesla’s own number for this recall is SB-21-17-008.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly to see whether your vehicle has had a recall issued.

Stay informed about recalls that might affect your vehicle using our Car Recall Tracker.

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Head shot photo of CRO Cars CIA editor Keith Barry

Keith Barry

Despite my love for quirky, old European sedans like the Renault Medallion, it's my passion to help others find a safe, reliable car that still puts a smile on their face—even if they're stuck in traffic. When I'm not behind the wheel or the keyboard, you can find me exploring a new city on foot or planning my next trip.