2015 Toyota Prius

Toyota has issued a recall for 266,637 Toyota Prius vehicles from the 2013 through 2015 model years and Prius V vehicles from the 2014 through 2017 model years. It said that the vehicle may not go into fail-safe driving mode when intended, which could lead to the car losing power and stalling.

According to Toyota, the vehicles will retain power steering and braking capabilities. However, a vehicle that stalls when driving at higher speed could increase the risk of a crash.

When Consumer Reports asked Toyota whether it's aware of any crashes or injuries related to the problem, a spokeswoman said the automaker "will refrain from commenting."

The Details

Vehicles recalled: Approximately 204,835 Toyota Prius vehicles from the 2013 through 2015 model years and 61,802 Toyota Prius V models from the 2014 through 2017 model years.

The problem: The vehicles may not go into fail-safe mode as intended when there is a hybrid system fault. This can lead to the vehicles losing power and stalling.

The fix: Toyota will notify owners, and dealers will provide a software update for the hybrid system. If the recalled vehicle has already experienced a problem with certain hybrid system components, the automaker will repair or replace the parts. All repairs will be done free of charge. The owner letter will instruct vehicle owners how they can see reimbursement if they have paid to have this condition fixed before the recall was announced.

How to contact the manufacturer: Toyota says that the recalls are expected to begin August 10, 2020, and that owners may contact customer service at 800-270-9371.

NHTSA campaign numbers: The NHTSA campaign number is 20V369. Toyota's recall number is 20TA10 / 20TB10.

Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly.

Stay informed about recalls that might affect your vehicle by using our Car Recall Tracker. Create a free account now to become a CR member.

2016 Toyota Prius V