Product Reviews

Welcome to Consumer Reports.

We’re so glad to have you as a member. You now have access to benefits that can help you choose right, be safe and stay informed.
Stylish and sporty, the Q5 is one of the better choices among compact luxury SUVs. The Q5 feels solid, is rewarding to drive and has a plush, quiet cabin. The Q5 delivers fun to drive handling and inspires confidence. The ride initially feels firm, but proves absorbent when needed and steady when cruising.
Alerts
There are 5 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph (sec.) 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Front side and head protection air bags standard; rear side optional.
Road Test

Stylish and sporty, the Q5 is one of the better choices among compact luxury SUVs. The Q5 feels solid, is rewarding to drive and has a plush, quiet cabin.

The Q5 delivers fun to drive handling and inspires confidence. The ride initially feels firm, but proves absorbent when needed and steady when cruising. The base four-cylinder turbocharged engine and eight-speed transmission racked up a commendable 21 mpg overall while providing decent performance. While capable, that engine is louder and less refined than the optional V6, subtracting from the car's premium feel. Opting for the V6 brings much more refinement and an abundance of effortless thrust.

Seating
2 front, 3 rear
Drive Wheels
AWD
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 8-speed Automatic
  • 6-speed Automatic
Engines Available
  • 2-liter 4 turbo (211 hp)
  • 3.2-liter V6 (270 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

“There was carbon build up one the intakes that required cleaning under the manufacturers' extended warranty”

Anonymous, IL (2011 Audi Q5 3.2 3.2-L V6)

“Cylinders are out of round and Audi knows it. Excessive oil use, recurrent misfire problems. Fixes are only temporary”

David L., IN (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Faulty Rings. Recall”

Bruce J., OR (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Engine burned oil at an unacceptable rate and Audi replaced the pistons, which corrected the problem. I was not charged”

Anonymous, KY (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“The engine had carbon build up - a common issue with direct injection engines. Had to pull the manifold and clean the valves. In doing so the dealer messed up the radar used for adapative cruise control and that had to be replaced”

Reginald S., CO (2011 Audi Q5 3.2 3.2-L V6)
Engine rebuild or replacement

“needed replacement because of scoring on the cylinder walls cause by spark plug disintegration from excessive oil consumption”

D S., MB (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Had one of the 2.0 engines with the oil consumption issue. Because the car didn't develop the issue till just after the 80K mile mark I had to pay out of pocket for the piston/ring replacement out of pocket”

Anonymous, MA (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“New heads rings and cylinders”

Glen C., NB (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Excessive oil consumption. Removed engine and replaced all pistons. Replace timing chain as engine was already removed”

Anonymous, CO (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Oil Consumption Problem”

John M., CT (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Excessive oil consumption”

Michael S., CO (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Car had high oil consumption. Required replacement of all pistons and rings. No charge!”

Anonymous, CA (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“It burned a quart of oil every 2000 miles from the day we first owned it. We complained several times and they told us that was normal. Just this year we received information that they settled a class action suit and bring it in for repair, So the”

Anonymous, IN (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“At 40000 miles the timing belt was replaced”

Anonymous, MI (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Turbo or supercharger

“Turbo developed intermittent low boost issue and had it replaced at the same time as the piston/ring replacement. This way I only had to pay for the part and not the labor”

Anonymous, MA (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“had to change all 6 fuel injectors”

Fred C., ON (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Car would not accelerate normally making it dangerous especially like entering a freeway”

Anonymous, PA (2011 Audi Q5 3.2 3.2-L V6)

“needed cleaning under warranty”

Robert E., OH (2011 Audi Q5 3.2 3.2-L V6)
Sensors (includes O2 or oxygen sensor)

“Same sensor has been replaced twice within a year period”

Anonymous, OH (2011 Audi Q5 3.2 3.2-L V6)

“Had to take vehicle back multiple times before figured out what actually problem was a sensor”

Anonymous, PA (2011 Audi Q5 3.2 3.2-L V6)

“needed replacement”

Robert E., OH (2011 Audi Q5 3.2 3.2-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

“Soon after starting the engine, the engine would go into "limp mode" whereby only 2 or 3 cylinders would fire”

Anonymous, NJ (2011 Audi Q5 3.2 3.2-L V6)

“It was actually an emissions sensor that failed and had to be replaced. The problem was evidenced by a warning light from the engine computer”

Anonymous, IL (2011 Audi Q5 3.2 3.2-L V6)
Engine mounts

“They were leaking and needed to be replaced”

Anonymous, CA (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Engine mounts failure replacement cost $1000”

Anonymous, LA (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“excessive fuel consumption had it fixed did not work, then extensive work done which resolved it”

Anonymous, VA (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

“Headlight aiming”

Frederick C., DC (2011 Audi Q5 3.2 2.0-L 4 Cyl turbo)
Heated or cooled seats

“Heated seat on driver side stopped working”

Anonymous, AB (2011 Audi Q5 3.2 3.2-L V6)
Wiper motor or washer

“wipers are intermittent. The adjustable wiper switch does not work all of the time. The washer does not wash”

Adam W., VA (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“The spray does not hit the windshield, despite adjustment by dealer Rear washer quit working”

Anonymous, IL (2011 Audi Q5 3.2 3.2-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

“Vehicle was serviced 4 times and problem still exists. Squeak and rattles are associated with the roof”

Anonymous, NY (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

“Rattle related to sun roof”

Anonymous, GA (2011 Audi Q5 3.2 3.2-L V6)

“Noise coming from the sun roof”

Anonymous, NY (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“Video fails. Started on an intermittent basis, now not working at all”

Doug M., AB (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
In-dash navigation system (GPS)

“The GPS has trouble finding where I am. It always thinks I am about half a mile away from where I actually am. This is my second Audi with the same problem”

Osmond S., IL (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Thermostat

“Had to replaceall 6 fuel injectors and the thermostat”

Fred C., ON (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Antifreeze leaks

“ongoing since engine rebuild”

John M., CT (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

“Ac compressor failed and was replaced”

Anonymous, AZ (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Blower (fan) motor

“The Fan Broke at 30000 but was covered by warranty”

Anonymous, VA (2011 Audi Q5 3.2 3.2-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

“Leaking shock”

Barry M., MB (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Wheel bearings

“Right Front wheel bearings required replacement”

Anonymous, AB (2011 Audi Q5 3.2 3.2-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Spark plugs or wires failure

“ignition coil failed”

Anonymous, IL (2011 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

“Audi builds in a metal braking system that literally shreds the brake pads and requires frequent costly replacements”

Anonymous, GA (2011 Audi Q5 3.2 3.2-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Change Vehicle