Stylish and sporty, the Q5 is one of the better choices among compact luxury SUVs The Q5 feels solid, is rewarding to drive and has a plush, quiet cabin. Audi's mid-size SUV delivers handling agility that inspires confidence and makes it fun-to-drive. The ride tends to come across as firm initially, but proves to be absorbent when needed and steady when cruising.
Alerts
There are 6 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2012 Audi Q5 has been recalled 6 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
00
01
02
03
04
05
06
07
08
09*
10
11
12
13
14
15
16
17
18*
19
Overall Reliability Verdict
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"front brakes replaced at 36000 miles"

Paul R., MD (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Premature brake wear

"The Audi brake pads wear prematurely and need to be replaced every 15k miles"

Anonymous, CA (2012 Audi Q5 3.2 3.2-L V6)

"premature wear requiring new pads and rotors"

Anonymous, WA (2012 Audi Q5 3.2 3.2-L V6)

"We had to replace the brakes due to not cleaning the dust off the brakes regularly. I'm not sure that's a valid reason for the wear - they squeaked from day one. New set has not squeaked"

Anonymous, AZ (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"After just 25k miles, we had to replace all brake pads AND rotors. This was an expensive shock. Audi claims that softer compounds used in rotors mean they wear faster. Nobody told us that we'd shell out $1600 on brakes after just over 2-years"

Wogbe O., TX (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"In November 2014 I had to replace two worn rear brake rotors, and replace pads at all four corners. This occurred with only 25,500km on the car, which I consider premature wear. The cost was not covered by Audi's 4 year warranty, nor by their pre-pai"

Anonymous, NS (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Pads (and rotors) seem to wear out prematurely. Defective Audi brake pads were installed by dealer, leading to squealing noise when coming to a stop. Pads were replaced by dealer, at no charge, after i made a complaint"

Ron G., NS (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"The brakes squeak when applied. Dealer said its a common problem in Q 5 cars due to the composite material of brake pad (dusting). However, they confirmed and assured that the brakes are safe and in very good condition"

Anonymous, NY (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

"During heavy rain storms, water would pool on passenger side floor. The dealer diagnosed it as a compromised seal around heater box. The repair recently failed, and water is now again pooling on passenger floor"

Marvin B., CT (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Squeaks or rattles

"Started squeeking/rattling at about 20K miles. Not too bad, but not perfectly happy. Spent a lot of time trying to figure it out physically and also looking on line for clues. No luck. Hard to even get dwgs of how to remove panels. Audi: do better"

Anonymous, CA (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"persistent rattle in the sunroof. dealer can't find"

Anonymous, CO (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Moon roof creaking. Fixed under warranty by dealer by replacing seals"

Anonymous, NY (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"sunroff squeaks"

Anonymous, NJ (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"The sunroof sounded like there was a metal ball rolling around in there. The dealership told me this had happened on a few other Q5s and they fixed it under warranty"

Scott F., NJ (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Sunroof knocking sound...very annoying"

David H., CT (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Rattles- suspension system. Squeaks- brakes when air temperature is cold. The noise was umbearable from the begining and it took several fixes, 4 years and many complaints untill Audi replaced the brakes with the newly designed for 2017 models"

Anonymous, VA (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"rebuilt engine under warranty"

Mark B., PA (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Engine pulled and pistons replaced in a 2.5 year old car! Dealer said that oil consumption issues had been observed in 2012 & 2013 models"

Wogbe O., TX (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Excess oil usage. Factory covered piston and piston ring replacement even though out of warrantee"

Anonymous, NJ (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Oil consumption issue due to out of spec pistons/rings installed at factory, a known issue happening since at least 2007 model year, possibly earlier. Company was sued and settled on 2007 through 2011 model years, but no longer is covering the cost of this fix after last year or for 2012 models. The bill to repair to replace the pistons was $6,000.00"

Anonymous, IL (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"The vehicle didn't actually get an engine rebuild but requires one due to excessive oil consumption (> 1 liter per 1000 miles). We have the engine code CAEB that is known to have ring problems and increasing oil consumption over time"

Chris W., AB (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Cylinder head

"This 3.2 l V6 engine has a carbon build up issue in the cylinder head, valves and throttle body. The cylinder head and valves have been repaired and cleaned twice on warranty. The throttle body carbon build up was not covered on warranty"

Anonymous, AB (2012 Audi Q5 3.2 3.2-L V6)
Turbo or supercharger

"The turbo failed and had to be replaced at a cost of over $3000. There was no explanation given as to the reason the turbo failed"

Anonymous, TX (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Mirrors

"The center mirror has come off the mount twice"

Anonymous, MN (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Rear view mirror fell off during minor adjustment, repaired without cost by dealer"

Anonymous, NC (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Sunroof

"sunroof hardware had to be replaced"

Anonymous, CA (2012 Audi Q5)

"Sunroof glass broke. Replacement sun roof began making noise and squeaking and making wind noise after a couple thoUSnd miles. It was repaired to our satisfaction by the Audi dealer"

Anonymous, OR (2012 Audi Q5 3.2 3.2-L V6)

"Wouldn't open"

Anonymous, IN (2012 Audi Q5 3.2 3.2-L V6)

"The power retractable sunroof sun shade completely broke. Audi dealer quoted $2,800 to replace this sun shade! Outrageous! We did not have the repair undertaken"

Anonymous, FL (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

"I noticed air not pushing through the side vents. I took this car to the El Paso, Tex Audi dealer and was told I needed to set the temp at 75 degrees for the climate system to work. Did that, still no air from side vents. Took it back, and they disco"

Anonymous, OR (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"The blower stopped working, which affected both the heater and the AC. It cost $1600 to repair"

Anonymous, TX (2012 Audi Q5 2.0T 3.2-L V6)

"Blower had to be replaced"

Nicole P., MN (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"The blower motor resistor failed, allowing excess current to hit the blower motor, and subsequently causing that to fail as well. The repair cost was nearly $1,000.00"

Anonymous, IL (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

"headlight burned out"

Anonymous, WA (2012 Audi Q5 3.2 3.2-L V6)

"LED headlight that's supposed to last for decades had to be replaced"

Anonymous, NY (2012 Audi Q5 3.2 3.2-L V6)
Exterior lights (other than headlights)

"Rear taillight fails repeatedly and requires considerable labor to change (cannot be performed by the owner)"

Andrew M., ON (2012 Audi Q5 Unsure Unsure)
Keyless entry

"The advanced key system doesn't work anymore (where you can walk up to the vehicle, place your hand in/on the door handle and it unlocks if you have the remote entry fob in our pocket). Internet research indicated that if one (of the four) door sensors fails, none of the door sensors work. I replaced the 2 front doors but they still don't work, suggesting failure of one of the rear ones. Haven't gotten to them yet"

Chris W., AB (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"We had to carry extra oil because the oil leaked regularly. Audi eventually did a recall, the problem was repaired and we haven't had an issue since"

Anonymous, VA (2012 Audi Q5 Unsure 2.0-L 4 Cyl turbo)

"OIL SEAL"

Anthony D., ON (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"it is not exactly leak. The oil consumption is burning so fast, e.g. 1L per 1200km"

Desmond L., ON (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

"Pathetic. Broken. Need to replace computer"

Anonymous, NC (2012 Audi Q5 3.2 3.2-L V6)
Voice control commands

"Went through the whole practice where it learns your voice. It still gets every command wrong!"

Anonymous, NC (2012 Audi Q5 3.2 3.2-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Wheel bearings

"Defective wheel bearing. Discovered on the highway during a long trip. Sounded like a muffler noise. Took the dealer two days to diagnose and determined it was a left front wheel bearing. Covered under warranty"

Anonymous, GA (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Bushings

"During a state inspection it was noted the bushings were worn and needed replaced"

Brian D., MD (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Center console lid latch broke. Repaired under warranty"

Anonymous, OR (2012 Audi Q5 3.2 3.2-L V6)
Paint (fading, chalking, cracking, or peeling)

"Plastic? area where front license plate peeled badly"

Anonymous, CA (2012 Audi Q5 3.2 3.2-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"injectors clogged, needed replacement. Dealer shared cost with me"

Anonymous, NY (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Fuel pump

"Recall for fuel pump seal. Needed butyl rubber sealant applied to it to avoid cracking and leaking"

Anonymous, NJ (2012 Audi Q5 3.2 3.2-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Computer failed. It was replaced. It wouldn't do many of the functions"

Anonymous, CA (2012 Audi Q5 3.2 3.2-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

"I had to have the water pump replaced twice within a 6-month time frame. The first replacement was vehicle age-related. The second replacement was do to improper replacement the first time. The second replacement was done at no charge. The regular cost of replacement and parts is $1100"

Anonymous, TX (2012 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Coil

"The car jerks when coming to a stop. Issue with the regulator valve. Crankcase breather valve needed to be replaced and resealed front crank"

Anonymous, CA (2012 Audi Q5 3.2 3.2-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Compare 2012 Models

Similar Cars
Audi Q5
Mini Cooper Countryman
Volvo XC60
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Nov 19 2018
The butyl tape may not prevent fuel from leaking. A fuel leak in the presence of an ignition source can increase the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2007-2012 Audi Q7 and 2009-2012 Audi Q5 vehicles, previously repaired under NHTSA recall 16V-660. These vehicles were previously repaired with an interim repair of installing butyl tape to the fuel pump flange, until replacement remedy parts became available.
What should you do:
Volkswagen will notify owners, and dealers will replace the fuel pump flange and install butyl tape, free of charge. The recall began December 28, 2018. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20BJ.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V818000
Potential Number of Units Affected: 5987
AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE
Jan 30 2018
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
What should you do:
Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V082000
Potential Number of Units Affected: 162782
VISIBILITY:SUN ROOF ASSEMBLY
Jan 03 2017
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
What should you do:
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V001000
Potential Number of Units Affected: 234057
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Sep 13 2016
A fuel leak in the presence of an ignition source increases the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2012 Audi Q5, and 2007-2012 Audi Q7 vehicles equipped with gasoline engines. The fuel pump flange on the affected vehicles may crack, allowing fuel to leak.
What should you do:
Audi will notify owners, and dealers will inspect the flange, replacing any flanges that are cracked. If the flange is not cracked, dealers will clean the pump flange and install a butyl rubber band to protect the pump. These repairs will be made free of charge. The recall began November 9, 2016. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20W9.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V660000
Potential Number of Units Affected: 143214
AIR BAGS:FRONTAL:DRIVER SIDE INFLATOR MODULE
Feb 10 2016
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
What should you do:
Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V078000
Potential Number of Units Affected: 659493
VISIBILITY:SUN ROOF ASSEMBLY
Jun 28 2012
SHOULD THE SUNROOF¿S GLASS BREAK WHILE THE VEHICLE IS IN USE, THE FALLING GLASS COULD CUT AND INJURE THE DRIVER OR PASSENGERS. IT COULD ALSO DISTRACT THE DRIVER, INCREASING THE RISK OF A CRASH.
Summary:
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012 AUDI Q5 VEHICLES, MANUFACTURED FROM JUNE 21, 2011, THROUGH DECEMBER 9, 2011. SOME VEHICLES MAY BE EQUIPPED WITH A FRONT SUNROOF GLASS PANEL THAT IS SUSCEPTIBLE TO BREAKAGE IN EXTREMELY COLD WEATHER/TEMPERATURE CONDITIONS.
What should you do:
VOLKSWAGEN WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE FRONT SUNROOF GLASS PANEL, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 7, 2012. OWNERS MAY CONTACT AUDI AT 1-800-253-2834.
For more information:
VOLKSWAGEN¿S SAFETY RECALL NUMBER IS 60B2/L3.CUSTOMERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION¿S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV.
NHTSA CAMPAIGN ID Number: 12V299000
Potential Number of Units Affected: 13172
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle