Stylish and sporty, the Q5 is one of the better choices among compact luxury SUVs The Q5 feels solid, is rewarding to drive and has a plush, quiet cabin. Audi's mid-size SUV delivers handling agility that inspires confidence and makes it fun-to-drive. The ride tends to come across as firm initially, but proves to be absorbent when needed and steady when cruising.
Alerts
There are 6 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Audi Q5 has been recalled 6 times by NHTSA. View Recalls
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18*
19
Overall Reliability Verdict
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"water in the floor-well of the front passenger seat"

Antoine H., MA (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)
Squeaks or rattles

"there is a soft rattle and they can't find it"

Anonymous, NJ (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Panaramic sunroof squeaked/rattled. Dealer replaced sunroof frame and padding under warranty"

Tom G., NJ (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Something loose on front brake assembly that rattles quite badly"

Mat S., CO (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"Issue with the panorama sunroof. Sunroof tracks were replaced and the interior headliner replaced - twice"

Robert S., CT (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Brakes squeak at low speeds. No safety issue, just annoying"

Carmen C., TX (2014 Audi Q5 3.0T 3.0-L V6 supercharged)

"Dashboard rattle. Took 4 visits to fix it. Audi sent a factory technician to finally get it right. However, it appears to be coming back after 4,000 miles"

Anonymous, CA (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"rattling noise in back of vehicle - no noise when returned to dealer - noise finally went away"

Anonymous, FL (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"Multiple rattles from the passenger side B pillar, appear to be from the rear door speaker grill and front seat seat-belt"

Anonymous, MN (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"The hinges needed to be replaced"

Anonymous, FL (2014 Audi Q5 3.0T 3.0-L V6 supercharged)

"Brakes squeal. Dealer unable to fix"

Anonymous, AB (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"Wind noise at highway speeds"

Anonymous, TX (2014 Audi Q5 Unsure Unsure)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Parking brake

"My problem as indicated earlier in the survey was due to a short in a wire to the control module"

Anonymous, CA (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Had to replace brakes at 22000 miles. Seems absurd"

Anonymous, IL (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"The dealer told me I needed new front breaks at around 15,000 miles. I told them if I need breaks every single year I own this car, we have a problem"

Carl W., IL (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Squeaking

"When cold breaks squeak until warm"

Ned S., NC (2014 Audi Q5 3.0T 3.0-L V6 supercharged)

"Brakes squeak occasionally when brakes applied. This is predominately related to temperatures 40F or below and dealer says it is more frequent on the 2014 Q5 with the 3.0 liter gas or diesel engines"

Anonymous, TN (2014 Audi Q5 3.0T 3.0-L V6 supercharged)

"Problem was not fixed after new brakes installed and they had to re-do it with correct parts"

Stephen S., QC (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"Brakes squeal periodically from unknown cause. I will check it on the next maintenance check (15000 mile check-up). No apparent impact on actual braking (yet)"

Bruce B., CA (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"BRAKES SQUEAKED DURING COLD WEATHER, DEALER CHANGED PADS"

Anonymous, KY (2014 Audi Q5 3.0T 3.0-L V6 supercharged)

"Breaks would squeal every morning after sitting and for the first few applications in the morning. Dealer replaced pads at no charge"

Keith S., FL (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"noise from pad all the time"

Anonymous, ME (2014 Audi Q5 3.0T 3.0-L V6 supercharged)
Calipers

"very soft brake pedal feel long brake pedal travel new system to prevent brake squeal and brake dust it works but I do not like pedal "feel""

Anonymous, NY (2014 Audi Q5 2.0T 3.0-L V6 supercharged)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"The car has emissions-cheating software on it"

Leslie H., WA (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"3.0 diesel engine is involved in VW's emission fraud scandal"

J P., ID (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"The car was recalled for problems with the diesels"

Anonymous, VA (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"Q5 is diesel vehicle - very concerned about VW emissions scandal and impact on all Diesel engines and emissions"

Anonymous, TX (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"Crankcase ventilation valve failed. Warning message:" low oil pressure,- turn engine off" occurred with engine at idle, e.g. when stopped for traffic signal"

Anonymous, CA (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Failure of AdBlue pump system"

Anonymous, OR (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"Check engine light on, two weeks so far, dealer's parts also defective, OR, code system is faulty, Light on, no fix yet, won't pass state emissions test with light on, we shall see!"

C T., NH (2014 Audi Q5 SQ5 3.0-L V6 supercharged)

"needed replacement"

Thomas M., FL (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"Just hesitated at stop sign twice and I took it in. Dealer said I needed a new fuel pump"

Anonymous, SC (2014 Audi Q5 Unsure 3.0-L V6 diesel)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"The backup camera often takes too long to load. You have to wait up to 5 seconds for the image to load. Also, when compared to the excellent backup camera on my Tesla Model S, the Audi system provides a less useful image that is not as clear"

Anonymous, DC (2014 Audi Q5 3.0T 3.0-L V6 supercharged)

"System failed and had to be repaired"

Anonymous, NV (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"The front distance/ parking sensors fail to start automatically under low speed as supposed to. The sensors need to be started manually"

Anonymous, PR (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"The Q5 drives great, but the MMI system is antiquated. Dealers claimed it paired with most common devices; however, this was a lie. It could not pair with most phones and MP3 systems, nor could it pair with my Sears garage door opener"

Bruce B., CA (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"tried multiple times to pair phone, even dealer tried. But if someone gets it to work once, later tries are not successful"

Stephen R., PA (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Voice control commands

"Audi is decades behind Tesla. I'm sure Audi's voice control system is on par for the market, but it falls well short of the standard I've come to expect after using the truly excellent voice control system in my Tesla Model S. The Audi system is slow, inaccurate, requires too many confirmations, and doesn't allow easy handoff to the physical buttons"

Anonymous, DC (2014 Audi Q5 3.0T 3.0-L V6 supercharged)

"iPhone will pair with car's bluetooth (it will play music for example)...but when you need to use phone, the voice control flakes out (not understanding what/who I'm asking for). In addition, when making a call, the system will regularly, immediately tell me "that contact is not available"...but it didn't even try dialing the number. This is part of a larger/overall problem with the entire MMi system. I've got persistent problems with the CD, radio dialer, navigation function & display. In"

Anonymous, NC (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Radio

"On startup, radio shows different radio channel on driver dash screen than on central console (central console wrong). Unable to store correct radio station name on presets - keeps one word of song title instead. Also lacks access to many SiriusXM st"

David S., IL (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"The primary portion of the front grill (the large, flat, black glossy part below the logo area) has a problem with blistered, peeling plastic. The dealer acknowledges it's a long-standing problem (not just a bad batch from a supplier). They also speculated it is caused by rocks hitting the grill. First time (at 18k miles) they replaced it free under warranty. The second time it happened (at 48k miles) they insisted it was out-of-warranty, and wanted to charge me $425 for the replacement. We"

Anonymous, NC (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Paint (fading, chalking, cracking, or peeling)

"Paint on front of vehicle (non-metallic) peeling off"

Paul T., MO (2014 Audi Q5 3.0T 3.0-L V6 supercharged)

"Paint chipped away from front grille of vehicle. Audi replaced it with a new panel. That one also failed. They replaced it a second time. so far, so good"

Anonymous, TX (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Peeling paint on plastic front portion of grill"

Anonymous, TX (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Front grill plate paint peeled off twice. Dealer replaced at no charge both times"

Keith S., FL (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

"Front fascia started peeling, needs replacement which will cost $500"

Anonymous, PR (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

"Automatic ajustements of the headlight"

Denis G., QC (2014 Audi Q5 3.0T 3.0-L V6 supercharged)

"LED Daylight running light burned out Passenger side. Was in the shop for 3 days to fix. I was told that IF this wasn't a warranty issue then it would have cost over $600. That's pricy for a burned out bulb"

Anonymous, VA (2014 Audi Q5 3.0T 3.0-L V6 supercharged)
Keyless entry

"We had a problem w the all the doors locking (or not locking) on the car. It was fixed in a timely manner"

Anonymous, FL (2014 Audi Q5 Hybrid 2.0-L 4 Cyl hybrid)
Warning lights

"Signal appeared "Low engine oil". Due to a faulty sensor"

Anonymous, MS (2014 Audi Q5 SQ5 3.0-L V6 supercharged)
Wiper motor or washer

"rain sensor doesn't work well in snow"

W A., UT (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"(All work under primary warranty) I had a latent defect in wiring to the control module that selling dealer would not spend effort to fix. Caused at least 13 drop offs to that dealer for an assortment of issues from steering control system and not releasing parking brake to warning of low oil level. At one point dealer over filled oil by two quarts due to relying on electronic oil level error and told me twice to ignore "Please reduce oil level" warnings. Escalated to Audi NA President and still"

Anonymous, CA (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Failure in a component that deals with AD Blue"

Anonymous, TX (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)
Fuel leaks

"Replaced one fuel pump. (It has two)"

D C., TX (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Wheel bearings

"Noise from the front end raised a question as to a possible failing bearing. Inspection at the dealership resulted in both front wheel bearings being replaced under warranty"

Anonymous, ON (2014 Audi Q5 3.0 TDI 3.0-L V6 diesel)
Steering linkage (includes rack and pinion)

"Power steering system failed. Could not turn wheel. Needed to replace the steering rack. Warranty issue"

Anonymous, QC (2014 Audi Q5 SQ5 3.0-L V6 supercharged)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission computer

"Automatic transmission stopped shifting correctly. Would start in high gear from cold start and not accelerate properly, only worked in Sport mode or manual. Would also shift oddly and unevenly"

David S., IL (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Timing belt or chain

"It was determined that the timing chain had stretched, causing a serious timing issue with the engine and difficulty starting. Chain was replaced"

Anonymous, MN (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"This is the most cumbersome thing ever. They replaced the console buttons because they were sticking but the mechanics of it are horrible"

Anonymous, TX (2014 Audi Q5 2.0T Unsure)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"Bad wheel bearings"

Anonymous, MI (2014 Audi Q5 3.0T 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Electrical failure

"Recently had car detailed: afterwards defrost system would come on after car shut off and key removed (?)"

Kevin B., AB (2014 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Compare 2014 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Apr 11 2018
A blocked pump or a short-circuited pump can increase the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
What should you do:
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V229000
Potential Number of Units Affected: 342867
ELECTRICAL SYSTEM:WIRING
Oct 05 2017
The melted wires can increase the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
What should you do:
Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V622000
Potential Number of Units Affected: 216913
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
May 03 2017
A fuel leak in the presence of an ignition source increases the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
What should you do:
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V298000
Potential Number of Units Affected: 240487
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Jan 03 2017
If the coolant pump overheats, it can increase the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
What should you do:
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V002000
Potential Number of Units Affected: 342867
VISIBILITY:SUN ROOF ASSEMBLY
Jan 03 2017
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
What should you do:
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V001000
Potential Number of Units Affected: 234057
STEERING:ELECTRIC POWER ASSIST SYSTEM
Jul 20 2015
If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2014-2015 Audi SQ5 vehicles manufactured May 22, 2013, to April 14, 2015. The affected vehicles have an electric power steering assist system that may shut down in cold temperatures due to a steering motor sensor fault.
What should you do:
Volkswagen will notify owners, and dealers will update the power steering control module software, free of charge. The recall began on July 31, 2015. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 48M1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 15V452000
Potential Number of Units Affected: 5625
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