Stylish and sporty, the Q5 is one of the better choices among compact luxury SUVs, a growing category that includes the BMW X3 and Mercedes GLC. The Q5 feels solid, is rewarding to drive and has a plush, quiet cabin. Typically equipped it's priced in the mid- to high-$40,000s. The Q5 delivers handling agility that inspires confidence and makes it fun-to-drive.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2016 Audi Q5 has been recalled 5 times by NHTSA. View Recalls
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen freezes up

"When a problem takes place, rebooting the system will usually fix the problem."

Anonymous, NC (2016 Audi Q5 3.0T 3.0-L V6 supercharged)
Display screen goes blank

"Apparently there was a software update needed. I was not informed until I had the problem"

Anonymous, IL (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"The whole center unit that displays the backup camera, the radio, the CD player and the MMI unit went blank. I took it to the Dealer and they had to replace the control module 5F"

Anonymous, MI (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Upon start up the screen would be blank. Turning off the ignition and restarting would usually resolve the issue. The problem could not be replicated the one time I took it to the dealer. It has not done it in a long time so it may have resolved itself."

Anonymous, CA (2016 Audi Q5 3.0T 3.0-L V6 supercharged)
External music device interface (e.g., smart phone, MP3 player)

"It sucks and very difficult to use."

Stanley M., MO (2016 Audi Q5 3.0T 3.0-L V6 supercharged)
In-dash navigation system (GPS)

"Slow to boot up."

Anonymous, CA (2016 Audi Q5 2.0T 2.0-L 4 Cyl hybrid)

"the in dash navigation system does a poor job of recognizing the spoken destination also the maps a very out of date, in fact they were probably out of date when the car was manufactured."

Anonymous, TX (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Inaccuracies of some maps. Sporadic system (MMI) reboots fix problems."

Anonymous, NC (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

"Continuing problem of the GPS not being able to find the correct destination. System will find a similar location in another city or state for some addresses. I just left the Q5 with the dealer again today to fix the problem."

Anonymous, TX (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Phone pairing (e.g., Bluetooth)

"The Audi SW often doesn't engage the BT radio and no error codes are registered so unless I can get to the dealer while the BT radio is off, they can't reproduce the issue to fix it."

Anonymous, CA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Phone becomes unpaired momentarily frequently"

Anonymous, CA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Radio

"Volume control on console becomes intermittently inoperable"

Anonymous, CA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"MMI requires reboot several times a month, for radio, phone, or Nav issues"

Anonymous, NC (2016 Audi Q5 3.0T 3.0-L V6 supercharged)
Voice control commands

"Despite speaking carefully the voice recognition system works only about 10% of the time. Sometimes I ask for an address in a local community and the suggested address is across the country. And it is cumbersome to correct. Easier to use the manual input then, but dangerous if you are driving. Needs a lot of work!"

G M., FL (2016 Audi Q5 SQ5 3.0-L V6 supercharged)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"Sunroof clicking sound when closed going over bumps."

Anonymous, PA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Back passenger seat rattles. Dealership could no5 fix it. It only happens on rough roads."

Mark P., MN (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Sunroof rattles! Second Audi Q5 with sunroof rattles. Dealer admitted problem with sunroof prior to new model 2018"

Dan F., CA (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

"A squeak from steering column--replaced"

Anonymous, IL (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

"the car squeaks all the time. the interior panels, a back door, and the sunroof"

David N., NJ (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Interior parts squeak and rattle. Especially when cold"

Anonymous, NJ (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"The sunroof rattlse, particularly when driving over rough surface. Dealer attempted to fix it once, rattle came back. I will be returning to the dealer to attempt the repair again."

Calvin M., ON (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Weird squeak in sum roof or back seat"

Robert-Sheila M., OH (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Rattles seem to be worse in the cold months of winter. Dealer replaced sunroof for rattles. Months later, rattles returned. Have not yet returned to dealer for diagnosis. We are disappointed in having rattles in such an expensive luxury SUV."

Anonymous, MD (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

"Rood Window seal loosened. It was replaced without question and under warranty. No longer a problem"

Anonymous, PA (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

"Sunroof rattled and eventually had to have new tracks, bolts, and motor replaced under warranty."

Anonymous, CA (2016 Audi Q5 SQ5 3.0-L V6 supercharged)
Wind noise

"Wind noise gets distracting at highway speeds, competes with audio system volume levels."

Anonymous, CO (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"Value failure caused over heated air to melt part of exhaust manifold. This lead to the engine going into safety mode and a loss of power"

Anonymous, MI (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

"Slight leak in the emission system. Covered under warranty."

Anonymous, OR (2016 Audi Q5 2.0-L 4 Cyl turbo)

"It is a TDI. A GREAT car. The Ad Blue module ( electronic portion) failed."

Anonymous, MD (2016 Audi Q5)
Fuel pump

"Had to be replaced when the car had less than 3000 miles. Had to be towed to the dealer. Poor service experience at the dealer"

K R., CO (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Sensors (includes O2 or oxygen sensor)

"On a trip on interstate highway with sudden low oil warning. Pulled off for lunch, oil normal after cool down. Proceeded on trip, kept occurring when engine heated. Per my mechanic, a "service advisory" had been issued by Audi. Audi fixed the problem upon return"

Mark P., FL (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

"Check engine light came on. Diagnosis was fuel line emitting bubbles in tank. They repaired fuel line and replaced fuel pump as a precaution, under warranty."

Anonymous, AZ (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Normal routine brake wear

"Brake pad wear was about what I would expect. Price charged to do so by Audi dealer was excessive."

Anonymous, MA (2016 Audi Q5 3.0T 3.0-L V6 supercharged)
Squeaking

"Brakes squeaked ...replaced all,,,still squeaks when stepped on"

Anonymous, IL (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Mileage is now over 20,000. Brake squeaking has been a nagging issue. It's somewhat correlated to weather & moisture conditions, but not always."

Anonymous, CO (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"they replaced my breaks because i reported a slight squeaking when i drove in reverse and now it squeaks all the time. i'm told by audi its because the new pads have a high metallic count and are more prone to squeaking. that is ridiculous"

David N., NJ (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Audi replaced the front and back brake pads at no charge"

Anonymous, TX (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Cooling fan

"Recall of cooling fan was corrected by dealer."

Anonymous, AL (2016 Audi Q5 3.0T 2.0-L 4 Cyl turbo)
Water pump

"Technician told my husband it was broken during routine maintenance check. Replaced it as it was under warranty."

Anonymous, WA (2016 Audi Q5 SQ5 3.0-L V6 supercharged)

"recall to repair coolant pump to keep it from possibly overheating"

Frank D., LA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"Leaking water pump discovered and replaced during scheduled servicing."

M M., VA (2016 Audi Q5 3.0T 3.0-L V6 supercharged)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"Shorts out easily"

Anonymous, NY (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Exterior lights (other than headlights)

"The backup lights provide very little illumination. I've complained to the dealer who said they are operating properly but it's just a design problem."

William H., NY (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Keyless entry

"Keyless entry originally recognized the key fob and unlocked door upon close appoach. This feature stopped working for no apparent reason and required a trip to an Audi dealer. It was however covered by warranty at 3 years"

Robert-Sheila M., OH (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Tire pressure monitor

"SOY PLASTIC INSULATION!!! TWO TIMES IN THE PAST YEAR RODENTS HAVE EATEN THROUGH THE WIRING INSULATION AND COMPLETELY RUINED THE WIRING AND COSTING THOUSANDS OF DOLLARS IN DAMAGE. I CAN'T BELIEVE THAT CONSUMER REPORTS IS NOT REPORTING ON THIS. MAJOR ISSUE FOR AUDI, MERCEDES-BENZ, HONDA, AND OTHERS. THIS IS A HUUUUUUUGGEEEE ISSUE. YOU NEED TO REPORT ON THIS."

Thomas M., MA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Turns off randomly when very hot."

Anonymous, RI (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"A/C compressor stopped working and had to be replaced"

Scott W., MA (2016 Audi Q5 3.0T 3.0-L V6 supercharged)
Refrigerant leaks

"Add coolant notification appeared. Added coolant. When car was serviced a leak in coolant pump was discovered. Also thermostat had to be replaced."

Anonymous, CA (2016 Audi Q5 SQ5 3.0-L V6 supercharged)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering pumps and hoses

"The steering wheel made a lot of noise when turning. This only happened when the car was cold, after warming up the sound went away. The dealership was aware of the issue and fixed it"

Bill L., TX (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Wheel balance

"Purchased this vehicle as Certified. On drive home the vibration was so bad we had to reduce speed. Reported it immediately. When I started reading the paperwork on the ‘certified’ vehicle, it showed an outstanding recall. I called a second time in 2 hours after getting home and the salesman tried to Gaslight me. Told me it had a clean Carfax report. Failed to understand the Audi Certification was the important reason for me as this meant Audi backed this used vehicle purchase. Sent an updated Carfax - big deal. Wanted verification of the repair. Back to the vibration problem. Took it in after scheduling an appointment with an assurance this would just take an hour or so. 1 hour in, they could not find any problem. Went for a drive with service manager. Sure enough, 70 mph and the vehicle is shimmying, steering wheel shaking. He says ‘I don’t see any problem’. Incredulous. Back to the dealership, we wait another 40 minutes and the car has not moved. We decide to leave and take it elsewhere. Next week take it to local repair shop (not Audi) and they find a 5 inch diameter patch of dried clay mud on the inside of a wheel. We bought the vehicle in January in the upper Midwest. And had not been above freezing the whole time we had the vehicle which meant that patch of mud was left on there since it was traded in the fall. Certified??? I’m concerned about this purchase. I’ve had a Certified Lexus that was 100% right from the day we bought it till we traded it 5 years later. Guess my expectations for this purchase were set too high. :/"

Anonymous, SD (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Slipping transmission

"The transmission slips at slow speed."

Stanley M., MO (2016 Audi Q5 3.0T 3.0-L V6 supercharged)
Transmission sensor or solenoid

"Sometimes the transmission doesn't respond when shifting from or through neutral . It takes a big push on the gas to make it go, but then it lurches and is dangerous in tight places like parking spots. The dealer could not recreate the problem so they would not address it. However I have friends with the same car who have the same problem"

G M., FL (2016 Audi Q5 SQ5 3.0-L V6 supercharged)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"Sensor problem under warranty."

Damon G., MD (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Fuel leaks

"recall to repair defective fuel pump flange, fuel never actually leaked"

Frank D., LA (2016 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Mirrors

"The paint on the mirror was bubbling"

Anonymous, TX (2016 Audi Q5 SQ5 3.0-L V6 supercharged)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Apr 11 2018
A blocked pump or a short-circuited pump can increase the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5 Cabriolet, A5 Sedan and Audi Q5 vehicles, 2012-2015 Audi A6 vehicles and 2013-2016 Audi A4 Sedan and A4 allroad vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can either become blocked with debris from the cooling system causing it to overheat or can short-circuit from moisture within the pump.
What should you do:
Audi will notify owners, and dealers will replace the pumps, free of charge. The recall began September 14, 2018. Owners may contact Audi customer service at 1-800-253-2834. Audi's number's for this recall is 19N3/19N4. Note: This recall is in additional to the coolant pump software update applied as a remedy under recall 17V002.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 18V229000
Potential Number of Units Affected: 342867
ELECTRICAL SYSTEM:WIRING
Oct 05 2017
The melted wires can increase the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2016 Audi A5 Coupe, A5 Cabriolet, A4 Sedan, A4 Allroad and Q5 vehicles. Contact corrosion within the electrical connector for the auxiliary heater may cause the heater wires to overheat or melt.
What should you do:
Audi will notify owners, and dealers will replace the auxiliary heater and, as necessary, update the software, free of charge. The Recall began November 27, 2017. Owners may contact Audi customer service at 1-800-893-5298. Volkswagen's numbers for this recall are 80C5 and 80C6.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V622000
Potential Number of Units Affected: 216913
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
May 03 2017
A fuel leak in the presence of an ignition source increases the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2017 Audi Q5 and 2013-2017 Audi Q7 vehicles. These gasoline-powered vehicles have a fuel pump flange that may crack, allowing fuel to leak.
What should you do:
Audi will notify owners, and dealers will replace the fuel pump flange if cracks are present. Flanges that do not have cracks will have a protective film applied. These repairs will be performed free of charge. The recall began July 3, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 20Z8. Note: This recall is an expansion of recall 16V-660.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V298000
Potential Number of Units Affected: 240487
ENGINE AND ENGINE COOLING:COOLING SYSTEM
Jan 03 2017
If the coolant pump overheats, it can increase the risk of a fire.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2013-2017 Audi A5, A5 Cabriolet and Q5 vehicles, 2013-2016 Audi Allroad and Audi A4 vehicles and 2012-2015 Audi A6 vehicles. These vehicles, equipped with 2.0l Turbo FSI engines, have an electric coolant pump that can be blocked with debris from the cooling system, resulting in the pump overheating.
What should you do:
Audi will notify owners, and dealers will update the software so that the power supply to the coolant pump is deactivated if the pump becomes blocked with debris, free of charge. The recall is expected to begin February 20, 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 19M1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V002000
Potential Number of Units Affected: 342867
VISIBILITY:SUN ROOF ASSEMBLY
Jan 03 2017
An inflator rupture may result in metal fragments striking the driver or other occupants resulting in serious injury or death.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2011-2017 Audi Q5 vehicles. The sunroof drainage system may allow water to soak into the foam surrounding the side head air bag inflator canister resulting in the corrosion of the canister. If this happens, the corrosion can weaken the canister and the inflator could fracture without air bag deployment, propelling fragments into the passenger compartment, striking and causing serious injury to vehicle occupants.
What should you do:
Audi will notify owners, and dealers will inspect the inflator and either coat it or replace it, as necessary, after removing the surrounding foam, free of charge. The recall is expected to began March 2017. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69P1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V001000
Potential Number of Units Affected: 234057
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