2019 Audi Q5 Reviews, Ratings, Prices - Consumer Reports
When the current Q5 first went on sale, its subtle redesign barely hinted at the many improvements made compared with its previous generation. While the size and shape of this compact luxury SUV remain, underneath the evolutionary bodywork is a new platform. With the redesign comes a better ride, along with more space and power, yet fuel economy has also improved.
Alerts
There are 4 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
NA
2011
NA
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
NA
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
2021
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Front side and head protection air bags standard. FCW and AEB standard from 2018.
Road Test

When the current Q5 first went on sale, its subtle redesign barely hinted at the many improvements made compared with its previous generation. While the size and shape of this compact luxury SUV remain, underneath the evolutionary bodywork is a new platform. With the redesign comes a better ride, along with more space and power, yet fuel economy has also improved. Lots of high-tech features have been added alongside a variety of standard advanced safety features. Taken together, it is one of the most well-rounded models in its class.

A new 2.0-liter, turbocharged four-cylinder engine produces 248 horsepower. A seven-speed dual-clutch automatic transmission replaces the eight-speed automatic, and this new setup helps it get to 60 mph in a scant 6.8 seconds, while managing an impressive 24 mpg overall -- both notable improvements.

Seating
2 front, 3 rear
Drive Wheels
AWD
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 7-speed Sequential
  • 8-speed Automatic
Engines Available
  • 2-liter 4 turbo (248 hp)
  • 3-liter V6 turbo (349 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The AC was not cold this was fix once? Then the control to turn on AC wouldn't work. Found why off/on switch wasn't working and all was fixed. Including not just filling Freon as was done the first time. Leak was under the dash. Dash and front window taken out. Leak found and fixed. All put back together with no rattles."

Anonymous, (2019 Audi Q5 SQ5 3.0-L 6 Cyl turbo)
Evaporator

"When 2 months old, the evaporator leaked and had to be replaced. Took 3 weeks for dealer to replace."

Anonymous, OH (2019 Audi Q5 2.0-L 4 Cyl turbo)
Refrigerant leaks

"An O ring needed replacement. Not sure if the problem was from improper installation or bad materials."

Anonymous, NH (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"There was a small leak in the coils that resulted in the AC not working."

Anonymous, TX (2019 Audi Q5 2.0-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

In-dash navigation system (GPS)

"Audi MMI navigation/GPS system requires a separate subscription through proprietary AT&T services. Simple GPS navigation is bundled into their "Connect" plans and I have to pay the whole plan fee of $400 each 12 months of the lease even though I only use the navigation portion. There is no way for us to use our Verizon account for the car."

Anonymous, CA (2019 Audi Q5 SQ5 3.0-L 6 Cyl turbo)

"Has a problem for several days to a week or more and then just goes back to normal. Can never get it to happen when we are at the deal. The dealer just resets the computer and it shows no issues. It forgets the code to get into garage. It will open the passenger side window when you lock the car. Nav screen goes black and will not respond. You have to stop and restart th car to get the Nav system up and running again."

Anonymous, OH (2019 Audi Q5 Unsure 3.0-L 6 Cyl turbo)
Radio

"The SiriusXM radio sporadically does not work. It appears to tune in the station, but there is no sound; however, if you switch to the AM/FM radio it works just fine. I"Ëœve refreshed the signal with no help and when I take it in to Audi to check they cannot duplicate the problem."

Anonymous, TX (2019 Audi Q5 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Squeaking

"Excessive noise when apply brake pressure and releasing break pressure. Audi will not fix the problem."

Anonymous, PA (2019 Audi Q5 SQ5 3.0-L 6 Cyl turbo)

"The passengers front tire made noises when I first started driving...but would go away later in the drive. The noise went away by itself."

Anonymous, TX (2019 Audi Q5 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Loose wheel well molding"

Anonymous, CA (2019 Audi Q5 SQ5 2.0-L 4 Cyl turbo)
Paint (fading, chalking, cracking, or peeling)

"Really poor paint. Extremely susceptible to wear and maring"

Anonymous, CA (2019 Audi Q5 SQ5 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"right rear turn signal was defective. Audi had to replace the taillight"

Anonymous, ON (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Warning lights

"Squirrels ate the soy based wiring in the engine compartment, and everywhere else on the vehicle. Fifteen thousand dollars in damage not covered by warrantee."

Anonymous, NY (2019 Audi Q5 SQ5)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Warning light said passenger airbag off even when someone was sitting in the seat. Maintenance manual said it was not safe to drive. Dealer service Dept could not duplicate the problem even after keeping the car for a full month."

Anonymous, (2019 Audi Q5 SQ5)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Intermittent shifting upon stopping"

Anonymous, NJ (2019 Audi Q5 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"very unreliable starting"

D H., CT (2019 Audi Q5 2.0-L 4 Cyl turbo)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"There was a bad consistent rattle in the headliner at about the center of the windshield. The dealer replace module in the headliner, that did not fix the problem. They had to go back and drop the headliner and insulate it. They said it was rubbing on the roof frame."

Anonymous, TX (2019 Audi Q5 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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