When the current Q5 first went on sale, its subtle redesign barely hinted at the many improvements made compared with its previous generation. While the size and shape of this compact luxury SUV remain, underneath the evolutionary bodywork is a new platform. With the redesign comes a better ride, along with more space and power, yet fuel economy has also improved.
Alerts
There are 4 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2019 Audi Q5 has been recalled 4 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
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09*
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18*
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Overall Reliability Verdict
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2019 Audi Q5 owners. The owner comments describe problems respondents experienced with this vehicle.

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"The AC was not cold this was fix once? Then the control to turn on AC wouldn't work. Found why off/on switch wasn't working and all was fixed. Including not just filling Freon as was done the first time. Leak was under the dash. Dash and front window taken out. Leak found and fixed. All put back together with no rattles."

Anonymous, (2019 Audi Q5 SQ5 3.0-L 6 Cyl turbo)
Evaporator

"When 2 months old, the evaporator leaked and had to be replaced. Took 3 weeks for dealer to replace."

Anonymous, OH (2019 Audi Q5 2.0-L 4 Cyl turbo)
Refrigerant leaks

"An O ring needed replacement. Not sure if the problem was from improper installation or bad materials."

Anonymous, NH (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)

"There was a small leak in the coils that resulted in the AC not working."

Anonymous, TX (2019 Audi Q5 2.0-L 4 Cyl turbo)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

In-dash navigation system (GPS)

"Audi MMI navigation/GPS system requires a separate subscription through proprietary AT&T services. Simple GPS navigation is bundled into their "Connect" plans and I have to pay the whole plan fee of $400 each 12 months of the lease even though I only use the navigation portion. There is no way for us to use our Verizon account for the car."

Anonymous, CA (2019 Audi Q5 SQ5 3.0-L 6 Cyl turbo)

"Has a problem for several days to a week or more and then just goes back to normal. Can never get it to happen when we are at the deal. The dealer just resets the computer and it shows no issues. It forgets the code to get into garage. It will open the passenger side window when you lock the car. Nav screen goes black and will not respond. You have to stop and restart th car to get the Nav system up and running again."

Anonymous, OH (2019 Audi Q5 Unsure 3.0-L 6 Cyl turbo)
Radio

"The SiriusXM radio sporadically does not work. It appears to tune in the station, but there is no sound; however, if you switch to the AM/FM radio it works just fine. I"Ëœve refreshed the signal with no help and when I take it in to Audi to check they cannot duplicate the problem."

Anonymous, TX (2019 Audi Q5 2.0-L 4 Cyl turbo)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Squeaking

"Excessive noise when apply brake pressure and releasing break pressure. Audi will not fix the problem."

Anonymous, PA (2019 Audi Q5 SQ5 3.0-L 6 Cyl turbo)

"The passengers front tire made noises when I first started driving...but would go away later in the drive. The noise went away by itself."

Anonymous, TX (2019 Audi Q5 2.0-L 4 Cyl turbo)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Loose wheel well molding"

Anonymous, CA (2019 Audi Q5 SQ5 2.0-L 4 Cyl turbo)
Paint (fading, chalking, cracking, or peeling)

"Really poor paint. Extremely susceptible to wear and maring"

Anonymous, CA (2019 Audi Q5 SQ5 2.0-L 4 Cyl turbo)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"right rear turn signal was defective. Audi had to replace the taillight"

Anonymous, ON (2019 Audi Q5 2.0T 2.0-L 4 Cyl turbo)
Warning lights

"Squirrels ate the soy based wiring in the engine compartment, and everywhere else on the vehicle. Fifteen thousand dollars in damage not covered by warrantee."

Anonymous, NY (2019 Audi Q5 SQ5)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Intermittent shifting upon stopping"

Anonymous, NJ (2019 Audi Q5 2.0-L 4 Cyl turbo)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Warning light said passenger airbag off even when someone was sitting in the seat. Maintenance manual said it was not safe to drive. Dealer service Dept could not duplicate the problem even after keeping the car for a full month."

Anonymous, (2019 Audi Q5 SQ5)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

"There was a bad consistent rattle in the headliner at about the center of the windshield. The dealer replace module in the headliner, that did not fix the problem. They had to go back and drop the headliner and insulate it. They said it was rubbing on the roof frame."

Anonymous, TX (2019 Audi Q5 2.0-L 4 Cyl turbo)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"very unreliable starting"

D H., CT (2019 Audi Q5 2.0-L 4 Cyl turbo)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
STRUCTURE:BODY
Oct 16 2019
The detached trim may become a road hazard, increasing the risk of crash.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi SQ5 and 2018-2020 Audi Q5 vehicles. The rear wheel arch cover trim may loosen and detach from the vehicle.
What should you do:
Audi will notify owners, and dealers will replace the four clips securing the forward part of the rear wheel arch trim, free of charge. The recall began November 1, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 66K8.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V737000
Potential Number of Units Affected: 174278
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Jun 19 2019
A damaged frontal air bag may not provide adequate protection, increasing the risk of an injury.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Audi Q5 and SQ5 vehicles. In the event of a crash deploying the passenger's frontal air bag, the instrument panel carrier may break due to incorrect welding. If the carrier breaks, there may be damage to the passenger frontal air bag.
What should you do:
Audi will notify owners, and dealers will replace the instrument panel and the passenger frontal air bag, free of charge. The recall began August 16, 2019. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 90N1.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V473000
Potential Number of Units Affected: 28
WHEELS:HUB
Jun 05 2019
The detached trim may become a road hazard, increasing the risk of crash.
Summary:
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The wheel arch cover trim may loosen and detach.
What should you do:
Volkswagen will notify owners, and dealers will secure the wheel arch trim with an additional screw and nut, free of charge. The recall began July 26, 2019. Owners may contact Volkswagen customer at 1-800-253-2834. Volkswagen's number for this recall is 66K6.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V416000
Potential Number of Units Affected: 126161
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Apr 08 2019
A short casting can cause a sudden loss of brakes, increasing the risk of crash. The electronic parking brake and its emergency brake function are not affected and will still function.
Summary:
Volkswagen Group of America, Inc. (Audi) is recalling certain 2018-2019 Audi Q5 and SQ5 vehicles. The brake master cylinder casting may be too short.
What should you do:
Audi has notified owners, and dealers will inspect the brake master cylinder, replacing it as necessary, free of charge. The recall began May 3, 2019. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 47O9.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 19V277000
Potential Number of Units Affected: 12645
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