In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"The backup camera only works in the daytime. I use the works because although I can see behind me, the camera shows me that the item behind me is about 5' away when it is actually about 5! I can only use it to see if ANYTHING is behind me. Just about worthless!"
Karen A., CA (2014 Buick Encore None 1.4-L 4 Cyl turbo)"Display screen fades in and out. Very difficult to view at times. Dealership replaced/repaired once before, and still having the same problem"
Anonymous, AZ (2014 Buick Encore None 1.4-L 4 Cyl turbo)"Sometimes when the day is cloudy or when I drive into a shadow the car seems to think that it is night and the screen goes so dim that I can't see anything"
Anonymous, IL (2014 Buick Encore None 1.4-L 4 Cyl turbo)"Phone book fails to update"
Anonymous, SC (2014 Buick Encore None 1.4-L 4 Cyl turbo)"GPS thought it was in Dearborn mi"
Anonymous, PA (2014 Buick Encore None 1.4-L 4 Cyl turbo)"Within days of purchasing this Encore new in late Nov 2014, I realized the GPS did not always pick up the satellite. I had it in the dealer 5 or 6 times -- they replaced the antenna, a connector and finally the whole radio/GPS -- and that fixed it"
Anonymous, VA (2014 Buick Encore None 1.4-L 4 Cyl turbo)"It’s not the best. Outdated not as functional as most foreign cars"
Anonymous, FL (2014 Buick Encore None 1.4-L 4 Cyl turbo)"The GPS unit has been back to the dealer at least twelve (12) times. The whole unit has been replaced twice, the antenna once, the coupler once and it had been reprogrammed a number of time. It is better now, but not totally fixed"
Anonymous, VA (2014 Buick Encore None 1.4-L 4 Cyl turbo)"I noticed the problem when the car was only a week old. In the first four years, I took it back to the dealer at least 20 (twenty) times. They replaced various components at different times. They replaced the software a number of times. It is much better, but still occasionally thinks it is up to half a mile off from the road I am driving on. It then goes "crazy" giving all sorts of directions to get back on the programmed road -- when it is on the programmed road all the time. It is much better now than it was in the beginning but still goes nuts from time to time. We made a trip to Texas last October and, again, it lost where it was and gave all kinds of unnecessary instructions. The cursor on the screen is up to a half a mile from where it should be."
Anonymous, VA (2014 Buick Encore None 1.4-L 4 Cyl turbo)"From time to time, the cursor (representing the Encore’s current position) is anywhere from a few hundred feet to maybe a half a mile off. The Buick dealer has worked on it repeatedly in clouding changing the unit, the antenna, etc. and reprogramming the software repeatedly. The unit is MUCH better, but occasionally displays errors and gives erroneous directions."
Anonymous, VA (2014 Buick Encore None 1.4-L 4 Cyl turbo)"I set up pairing but when I leave the car and return it does not automatically resume pairing at times"
Anonymous, IL (2014 Buick Encore None 1.4-L 4 Cyl turbo)"The radio stopped working (don't know why) and did not work for about 6-7 months. My husband took it into the dealer to have it checked out. He was told the whole system would need to be replaced for about $1800. My husband decided to not replace the radio/system. Then for no apparent reason one day when my husband was driving along, the radio popped on. Who knows what caused this? We will probably never know."
Anonymous, TX (2014 Buick Encore None 1.4-L 4 Cyl turbo)"Confusing to use"
Anonymous, NC (2014 Buick Encore None 1.4-L 4 Cyl turbo)"Calls coming in are slow motion and garbled"
Anonymous, FL (2014 Buick Encore None 1.4-L 4 Cyl turbo)"This 2014 model has much worse electronic dashboard than my 2015 General Motors car. The electronic screen is cumbersome to operate and the voice control is very bad - frequently does not understand who you want to call."
Linda J., PA (2014 Buick Encore None 1.4-L 4 Cyl turbo)
"There was a screeching noise when car was put in reverse. The body shop took quite awhile to diagnose that it was a sensor on front bumper covered in dirt"
Anonymous, MN (2014 Buick Encore None 1.4-L 4 Cyl turbo)