In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"Since Day 1, I have told the dealer that the back-up camera is the WORST I have every seen....It looks like a blurry haze most of the time.....Almost like I'm in a dust storm!....washed out and BAD!....They take a little rag and say it must be dust on the camera...I am FUSSY with my cars and it has NO Dust and after they do their FAKE WIPEOFF, it is NO different....Buick needs to pick up the pace on electronics....EVERY OTHER CAR I'VE HAD has great backup cameras....Even the cheaper foreign cars"
Anonymous, OR (2016 Buick Encore None 1.4-L 4 Cyl turbo)"The in-dash screen has very poor contrast. In daylight you can barely see the area behind vehicle. At night you can not clearly see objects. The backup light are not very bright but if they were bright like my pickup you would still have a problem because of the poor contrast. Took car into to dealer, the second time we complained about the contrast they changed out the camera but still lacks the contract needed"
Anonymous, TX (2016 Buick Encore None 1.4-L 4 Cyl turbo)"this was repaired by the dealer who updated the software"
Charles S., WI (2016 Buick Encore None 1.4-L 4 Cyl turbo)"The display is blank. Anything to do with the display (Radio, mp3, CD, bluetooth handsfree etc does not work."
Anonymous, FL (2016 Buick Encore None 1.4-L 4 Cyl turbo)"Back up display goes dim so you can’t see objects behind you. Light adjustments not able to correct. One must manually turn off head lights, running lights, so brightness of display is adequate. (then you must remember to turn them back on) program change is needed to allow the brightness to be adequate with out turning the running / head lights on."
Tom D., NC (2016 Buick Encore None 1.4-L 4 Cyl turbo)"Screen sometimes doesn't light up or goes dark while driving or when starting"
Anonymous, AZ (2016 Buick Encore None 1.4-L 4 Cyl turbo)"It does not work. I entire a city and address in NJ and I get an address in California"
Donald B., NJ (2016 Buick Encore None 1.4-L 4 Cyl turbo)"After the battery went dead, the radio would not come back on. Also, the Bluetooth would not work and I missed some phone calls. The radio was replaced under warranty, but it took three days for the dealer to get a new radio programmed for a Buick."
Anonymous, IL (2016 Buick Encore None 1.4-L 4 Cyl turbo)"this is not a defect. It is a design problem. While it understands very simple commands like tuning to a radio station trying to use voice control for navigation is impossible. We have an amazon Echo Dot and use voice command on the android cell phone frequently. Voice control in the Buick is very naive compared to these others."
Charles S., WI (2016 Buick Encore None 1.4-L 4 Cyl turbo)"Totally worthless, doesn't understand commands"
Anonymous, NJ (2016 Buick Encore None 1.4-L 4 Cyl turbo)"Voice command simply does not work. It's very difficult for the system to understand most common commands"
Robin Z., IL (2016 Buick Encore None 1.4-L 4 Cyl turbo)
"This car had the worst backup camera I have every seen in a car....So dim/blurry that it was hard to even SEE what was there...I complained several times, and the guy would wipe off the lenz and say it was good to go...It never was...I compare it to my cameras in my other vehicles and even cheap Kias and toyotas and this car's camera is THE WORST and GM's handling of the complaint was very annoying....frustrating..."
Anonymous, OR (2016 Buick Encore None 1.4-L 4 Cyl turbo)