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The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. However, the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Front side air bags available, standard from 2010; rear available from 2010. Head protection air bags available from 2005, standard from 2007. ESC available from 2006, standard from 2010.
Road Test

The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. However, the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 2.4-liter 4 (182 hp)
  • 3.6-liter V6 (280 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Buick LaCrosse owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

“loses station and when turn car on, it always goes to one particular station. Buick fixed that”

Anonymous, BC (2011 Buick LaCrosse CXS 3.6-L V6)

“Screen was dark and hard to see even in daylight”

Anonymous, ON (2011 Buick LaCrosse CXL 3.6-L V6)
Display screen goes blank

“GM just did a free recall to reprogram the console, so far so good. Recall was done 2 weeks ago. The system would just go blank during use and come back on a few minutes later, it applied to the center console and at different times affected the ba”

Anonymous, CA (2011 Buick LaCrosse CXL 3.6-L V6)

“Went blank while driving once has since been in for factory recall repair”

Anonymous, AB (2011 Buick LaCrosse CXS 3.6-L V6)
In-dash navigation system (GPS)

“Navigation would not take inputs. Dealer indicated it was a software problem which caused all the problems. Previously it was a low battery”

Anonymous, CT (2011 Buick LaCrosse CXL 3.6-L V6)

“the hour digit would not keep time. When repaired the ambient temp. would not work. Also several reprogramings of moon roof operation”

Anonymous, FL (2011 Buick LaCrosse CXS 3.6-L V6)

“Lost its programming”

Anonymous, MT (2011 Buick LaCrosse CXL 3.6-L V6)

“GPS system, as well as clock/time zone; would not retain memory settings”

Lincoln M., AZ (2011 Buick LaCrosse CXL 3.6-L V6)

“had recall and was repaired”

Gerald S., CA (2011 Buick LaCrosse CXS 3.6-L V6)
Phone pairing (e.g., Bluetooth)

“may have been problem with Apple iphone”

Gerald S., CA (2011 Buick LaCrosse CXS 3.6-L V6)
Voice control commands

“The voice control feature has never worked to my satisfaction. I can not get it to work like in the commercials”

Anonymous, CA (2011 Buick LaCrosse CXL 3.6-L V6)

“Only quirk with this vehicle is the voice control commands are terrible. Don't even use them”

Bridgette R., AB (2011 Buick LaCrosse CXS 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

“Headlights did not switch to high beam during daylight hours”

Richard K., WI (2011 Buick LaCrosse CXS 3.6-L V6)

“I just had the right running light replaced at the dealership for a high cost only two weeks ago, and now the left running light has gone out. I don't want to take it back to the dealership to pay a whopping $42 to replace a light bulb that probably”

Anonymous, TX (2011 Buick LaCrosse CXL 3.6-L V6)
Keyless entry

“Driver door lock didn't work”

Anonymous, OH (2011 Buick LaCrosse CXL 2.4-L 4 Cyl)

“I could not enter my Buick when it had a dead battery--absolutely absurd. Three dealers said I didn't know how to drive a keyless system, all three called back and apologized after reading "their" manual. Worst car I ever owned I will never buy anoth”

Richard B., WA (2011 Buick LaCrosse Unsure 3.6-L V6)

“The clock would not hold a change when daylight savings time rolled around , but under warranty the dealer replaced it at no cost, Since then there was a recall for this same problem”

Anonymous, TX (2011 Buick LaCrosse CXL 3.6-L V6)
Exterior lights (other than headlights)

“Turn signal lights mounted on mirrors both failed”

Anonymous, NJ (2011 Buick LaCrosse CXL 3.6-L V6)
Heated or cooled seats

“Seats didn't always cool”

Anonymous, CT (2011 Buick LaCrosse CXL 3.6-L V6)

“sometimes worked, then would fail to work --eratic”

Karen J., OH (2011 Buick LaCrosse CXL 3.6-L V6)
Remote engine starter

“Entire computer system of the car needed to be replaced”

Anonymous, MD (2011 Buick LaCrosse Unsure 3.6-L V6)

“I have had theses lights come on at seeingly random times”

Anonymous, TN (2011 Buick LaCrosse CXL 2.4-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“water pump had to be replaced”

N M., FL (2011 Buick LaCrosse CXS 3.6-L V6)

“Improper installation of a roof drainage system resulted in the trunk becoming soaked in a rain storm”

Ruth B., VA (2011 Buick LaCrosse CXS 3.6-L V6)

“Broken water pump”

Anonymous, PA (2011 Buick LaCrosse CXS 3.6-L V6)

“Water pump failed while under extended warranty and was replaced at dealership. 9 months later hoses to water pump failed and were not covered by warranty”

Gerald G., MI (2011 Buick LaCrosse CXS 3.6-L V6)
Wind noise

“Sun roof needs to be adjusted because it doesn't close tight”

Anonymous, MN (2011 Buick LaCrosse CXL 3.6-L V6)

“The sun roof would not close completely creating loud wind noise. the show kept the car for several weeks, totally replaced the sunroof with another sunroof system, but it's still not sealing completely”

Grant M., AR (2011 Buick LaCrosse CXS 2.4-L 4 Cyl)

“For more than 2 years dealer has been trying to fix air noise on drivers's side. All seals and stripping replaced. Window crank mechanism replaced. Front air dam secured. Still a problem at speeds greater than 40 mph”

Anonymous, FL (2011 Buick LaCrosse CXL 3.6-L V6)
Seals and/or weather-stripping

“Rear taillight missing seals resulting in water accumulation in trunk”

Anonymous, NC (2011 Buick LaCrosse CXS 3.6-L V6)
Squeaks or rattles

“rattle in dr door 2 times”

Anonymous, NY (2011 Buick LaCrosse)

“an intermittent clacking or taping noise in the pillar to the left of the drivers head. It is most noticeable at very low speeds on irregular or bumpy surfaces. The dealership has been unable to fix after at least 3 attempts”

Anonymous, TX (2011 Buick LaCrosse CXL 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

“LF Wheel speed sensor failed”

Anonymous, IN (2011 Buick LaCrosse CXL 3.6-L V6)
Electrical failure

“Acid dripped on wiring and shorted out the system that shut off electrical systems when the car is stopped. Burned out the compressor and drained the battery to the point that it wouldn't hold a charge”

Anonymous, FL (2011 Buick LaCrosse CXS 3.6-L V6)

“Loose battery connection caused the computer to disconnect from the transmission, or so I was told”

Ed W., BC (2011 Buick LaCrosse CXL 3.6-L V6)
Driveshaft or axle

“I had a wheel bearing go out and had to replace the hub for $400 plus”

Ken L., MI (2011 Buick LaCrosse CXL 3.6-L V6)

“had to replace one rear hub”

Anonymous, DE (2011 Buick LaCrosse CXL 3.6-L V6)

“The rear axle problem was connected to the AWD system”

Dario F., NJ (2011 Buick LaCrosse CXS 3.6-L V6)
4WD/AWD components

“The car was returned to the dealership at least 3 times before they succeeded in finding the problem with the AWD system which was in the rear axel. After the repairs were completed the mechanic road tested the car and proceeded to crash the car”

Dario F., NJ (2011 Buick LaCrosse CXS 3.6-L V6)

“Keep getting fault code on drive train. Had it at the dealer twice but they could not find problem. The code came on when it was cold outside not that it is warm do not have the code”

Larry H., TN (2011 Buick LaCrosse CXS 3.6-L V6)
Transfer case

“Due to an oil leak, according to the dealer is was necessary to replace the entire transfer case”

Patrick M., CO (2011 Buick LaCrosse CXL 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

“Had to get a new one. Cost was over $200 for battery and installation”

Anonymous, WV (2011 Buick LaCrosse CXL Unsure)

“Battery died after 60k miles - I have had three previous Buicks and this has never happened Dealer said it was deective”

Douglas M., IL (2011 Buick LaCrosse CXL 3.6-L V6)

“Battery case cracked and allowed electrolyte to leak out, making the battery unUSble. The leak also corroded the battery cables so much that they had to be replaced also”

John S., TX (2011 Buick LaCrosse CXS 3.6-L V6)

“Dead- had to replace”

Anonymous, AZ (2011 Buick LaCrosse CXL 3.6-L V6)
Ignition switch

“I get a reading on the dash"remote not detected", and even though the remote is in the car,the car won't start. The problem is intermittent and the car dealership and GM have not been able to fix the problem so far. After using the remote to lock and unlock the doors, or placing the remote in the pocket , the car starts”

Norman R., MD (2011 Buick LaCrosse CXS 3.6-L V6)
Spark plugs or wires failure

“Car would not start because of flooding due to foul sparkplugs”

Anonymous, MA (2011 Buick LaCrosse CXL 3.6-L V6)
Battery cables

“Cables had to be replaced due to corrosion from an electrolyte leak”

John S., TX (2011 Buick LaCrosse CXS 3.6-L V6)
Electronic ignition

“Plugs and Wires”

Anonymous, NC (2011 Buick LaCrosse CXL 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

“The A/C was taking 4 -5 minutes of driving before it would start blowing cold. A/C system needed a major repair per my Buick dealer. The estimate was $1500+. The vehicle was out of warranty, however, because I had mentioned I was starting to have these issues at my last visit to them just prior to warranty expiration, and because I remembered that the service tech said he was making a note of that in my mtce. record, I asked if they could check my record about this note. As a result, I was only”

Anonymous, FL (2011 Buick LaCrosse CXL 3.6-L V6)

“Bearing in a/c was rumbling at certain speeds”

Cheryl T., FL (2011 Buick LaCrosse CXS 3.6-L V6)

“leaking oil”

Anonymous, DE (2011 Buick LaCrosse CXL 3.6-L V6)
Automatic climate control

“lost accurate temp control”

Anonymous, CT (2011 Buick LaCrosse CXL 3.6-L V6)

“A relay failed”

Anonymous, FL (2011 Buick LaCrosse CXS 3.6-L V6)
Evaporator

“The AC system stinks (moldy smell) when first turned on. Vehicle has been in to dealer three times for this problem, which continues to recur”

Patrick M., CO (2011 Buick LaCrosse CXL 3.6-L V6)
Refrigerant leaks

“Water pump leaks, loss of refrogerant”

Anonymous, NJ (2011 Buick LaCrosse CXL 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“Replaced the sensors on both front braking systems”

Anonymous, MI (2011 Buick LaCrosse CX 2.4-L 4 Cyl)

“This is part & parcel of the wheel sensor problem”

Anonymous, IN (2011 Buick LaCrosse CXL 3.6-L V6)

“The magnet on right front and rear left wheels cracked and fell off. A wheel hub assembly had to be purchased for $400 each for once again poor workmanship”

Thomas P., MA (2011 Buick LaCrosse CXL 3.6-L V6)

“Right rear bearing hub failed causing the ABS warning light and the stabilitrac warning light to come on. No noticeable difference in the the way the car handled or braked”

Ernie H., IL (2011 Buick LaCrosse CXL 3.6-L V6)

“Dash light indicated ABS problem. Required computer update which I had to pay for, and new wheel bearing”

Steven T., MN (2011 Buick LaCrosse CXS 3.6-L V6)

“Applying brakes at 50 mph would cause a pulsation. Dealer turned the rotors and fixed the problem”

Theodore F., MI (2011 Buick LaCrosse CXL 2.4-L 4 Cyl)
Calipers

“At wintertime in Minnesota the brakes froze completely. The car was towed to Buick inside - all was OK again”

Anonymous, IL (2011 Buick LaCrosse CXL 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

“Leakage developed and the pump had to be replaced”

Anonymous, ON (2011 Buick LaCrosse CXL 3.6-L V6)

“Water pump developed major leak and was replaced”

Alan S., TN (2011 Buick LaCrosse CXS 3.6-L V6)

“leaking replaced under warranty”

Marvin K., TX (2011 Buick LaCrosse CXS 3.6-L V6)

“Water pump began leaking and was replaced under warranty”

Anonymous, VA (2011 Buick LaCrosse CXL 3.6-L V6)

“leak--repaired under warrenty”

Anonymous, NM (2011 Buick LaCrosse CXL 3.6-L V6)

“Car was overheating and air cond. was not working.Leaking antifreeze Water pump needed to be replaced and fan assembly might need it”

Anonymous, MD (2011 Buick LaCrosse CXL 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering pumps and hoses

“Steering rumbling and noise when turning”

Cheryl T., FL (2011 Buick LaCrosse CXS 3.6-L V6)

“rear shock failed. I took the buick dealer 6 weeks to replace it”

Paul M., AZ (2011 Buick LaCrosse CXL 3.6-L V6)
Steering linkage (includes rack and pinion)

“rack and pinion unit had to be replaced”

Anonymous, CT (2011 Buick LaCrosse CXL 3.6-L V6)
Alignment

“out of alignment for no reason, have never hit any thing to cause this”

Anonymous, AZ (2011 Buick LaCrosse CXS 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

“The exhaust header pipe with oxygen sensors and catalytic converter broke lose from the engine block and fell into the radiator. Since the car had 101000 miles GM refused to pay for repairs of $450 for poor workmanship”

Thomas P., MA (2011 Buick LaCrosse CXL 3.6-L V6)
Fuel injection system

“Car began to skip and engine light went on. Occurred twice and both times new injectors were needed”

Anonymous, MA (2011 Buick LaCrosse CXL 3.6-L V6)

“Throttle body sensor need to be replaced. Somewhat disconcerting when driving along suddenly reduced power capability”

Anonymous, MA (2011 Buick LaCrosse CXL 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

“The gasket which sealed the cylinder head is cracked. It had to be replaced”

Gary M., TX (2011 Buick LaCrosse CXL 3.6-L V6)

“Had to be replaced. Car barely made it to device center. Cost was about $1000”

Anonymous, WV (2011 Buick LaCrosse CXL Unsure)
Engine rebuild or replacement

“Sudden total engine failure, engine replaced with new engine which also failed. Second new engine has done well. Bought Buick because I had found the V6 to be very reliable in past and did not realize that this engine although V6 was not the same engine”

Paul J., IA (2011 Buick LaCrosse CXL 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

“Had to replace it last week”

Anonymous, SC (2011 Buick LaCrosse Unsure 3.6-L V6)

“This vehicle has 2 catalytic converters. One was replaced under warranty and shortly thereafter the 2nd one had to be replaced but the warranty had expired. I had to pay for the 2nd one to be replaced”

Anonymous, PA (2011 Buick LaCrosse CXS 3.6-L V6)

“So far I have replaced the converter 5 times!”

Richard B., WA (2011 Buick LaCrosse Unsure 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

“The black plastic trim on top of passenger window is now almost white. Dealer wants $600 to replace”

Robert Z., NY (2011 Buick LaCrosse Unsure 3.6-L V6)
Loose interior trim or moldings

“Chorme plating pealed off”

Anonymous, NJ (2011 Buick LaCrosse CXL 3.6-L V6)
Rust

“Rust in the area that the back trim attaches to the trunk”

Gerald G., MI (2011 Buick LaCrosse CXS 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

“Went in for my recommended 30000 mile warranty work and then after the engine kept backfiring and the check engine light kept coming on. Computer systems had to be reset. Works much better now. Again if it isn't broke don't fix it is my motto now”

Anonymous, PA (2011 Buick LaCrosse CXL 3.6-L V6)

“Engine burns hot, and smells. Often leak oil under car. They keep fixing it, but it still smells bad”

Anonymous, PA (2011 Buick LaCrosse CXL 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

“Gear shifter would not stay in park, which alerted a sensor that would not turn off and would drain the battery”

Ruth B., VA (2011 Buick LaCrosse CXS 3.6-L V6)

“Into the dealer shop three times. Partial repairs the first two times. Problem fixed only after a completed rebuild on the third time in the dealer shop”

Lyman S., CA (2011 Buick LaCrosse CX 2.4-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission leaks

“Cooler hoses leaked at crimps”

Anonymous, IL (2011 Buick LaCrosse CXL 3.6-L V6)

“I had a diagnostic test run because my engine lost power in cold weather. Problem was found and fixed on engine. It also showed a leak in the transmission and fixed”

William M., OR (2011 Buick LaCrosse CXS 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

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