The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. However, the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access. The 2.4-liter four-cylinder is mated to a light hybrid system.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
NA
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Front side air bags available, standard from 2010; rear available from 2010. Head protection air bags available from 2005, standard from 2007. ESC available from 2006, standard from 2010.
Road Test

The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. However, the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access.

The 2.4-liter four-cylinder is mated to a light hybrid system. This has good acceleration, while returning an impressive 26 mpg overall. The refined 3.6-liter V6 is smooth and delivers plenty of power.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 2.4-liter 4 (182 hp)
  • 3.6-liter V6 (303 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Buick LaCrosse owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"It would blank out for weeks then start to work. It eventually failed when the Buick service could see and repair"

Anonymous, CA (2013 Buick LaCrosse None 3.6-L V6)

"When first purchased the car the backup camera was very very dim. Couldn't see at all at night. Another time I make several trips to a dealer and was told "it was all in my mind" and all the cameras were the same. After complaining to the manager of the dealership the camera was finally changed and the problem was fixed. SEEMS that dealerships in general don't want to fix problems until the customer screams and yells loud enough for them to do something about the problem. In the case of the"

Milton K., NY (2013 Buick LaCrosse None 3.6-L V6)

"The CD player refused to eject a new CD. The dealer said they had to replace the whole center electronics console since they could not repair/replace the CD player. It took more than 2 months for the new part to come in and the only way we knew is that we were calling them weekly"

Anonymous, MD (2013 Buick LaCrosse None 2.4-L 4 Cyl)

"Cd sticks, if you don't get it out each time it drains the battery"

Anonymous, MN (2013 Buick LaCrosse None 3.6-L V6)

"Service department had to update software - took 6 hours!!!"

Anonymous, WI (2013 Buick LaCrosse None 3.6-L V6)
Display screen goes blank

"For no apparent reason, on a cross-country trip, the display screen has gone blank, disabling the radio, bluetooth, and climate display. It resets after turning the car off, then back on. Dealership was unable to identify or duplicate the problem"

Donna C., MD (2013 Buick LaCrosse None 3.6-L V6)

"The display went blank. Radio, backup camera, GPS didn't work. The entire unit had to be replaced - under warranty"

Michael P., TX (2013 Buick LaCrosse None 3.6-L V6)

"The computer display with radio and other systems would go fuzzy and then go off. They finally fixed it"

Anonymous, TX (2013 Buick LaCrosse None 3.6-L V6)
In-dash navigation system (GPS)

"The GPS location was stuck at some point in Detroit even though we never been there. GM had car for eight days to fix. They were able to resolve issue"

Shawn R., IN (2013 Buick LaCrosse None 3.6-L V6)

"My phone has Bluetooth checked, car says no bluetooth"

Anonymous, MN (2013 Buick LaCrosse None 3.6-L V6)
Radio

"XM/Sirius reception is very poor compared to that in car #2"

Theresa W., VA (2013 Buick LaCrosse None 3.6-L V6)

"Radio data has never displayed consistently on the HUD. USB port does not detect a plug-in unit until the unit is removed and reinserted while ingnition is on"

John L., CA (2013 Buick LaCrosse None 3.6-L V6)
Display screen difficult to see

"Very often the display screen goes into night mode or stays in night mode for a long time. And will go into night mode sometimes when in a shadow even though it is a bright day. Therefore very dim. Have taken it to a dealer three times for the problem, but they always say nothing is wrong. This was also a problem with my last Buick until if finally totally broke after 60000 mls"

Milton K., NY (2013 Buick LaCrosse None 3.6-L V6)

"I can see fine what's on the screen. Then the screen goes dark and it's difficult if not impossible to see and read. That is only a problem during the daytime, not at night"

Charles F., OH (2013 Buick LaCrosse None 3.6-L V6)

"Takes many minutes to go from night screen to day screen. Changes immediately after driving under bridge, tunnel but takes a good 5 minutes to change back to day view. This makes the GPS unusable until it returns to day view. Many times missed turn, etc because I can't see screen"

Anonymous, AZ (2013 Buick LaCrosse None 3.6-L V6)
Voice control commands

"The system drives me crazy. Sometimes it wants my directive to come first. Other times it is after i have spoken the name of the person to whom I wish to speak"

Charles F., OH (2013 Buick LaCrosse None 3.6-L V6)

"Only works correctly when stopped. Otherwise useless"

Anonymous, AZ (2013 Buick LaCrosse None 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"The unit quit controlling and was repaired o my request"

Roger W., TN (2013 Buick LaCrosse None 3.6-L V6)

"Heat comes out of the vents on the top of the dashboard when the system is totally turned. The Buick dealer cannot find or fix the problem. This has gone on for several years"

Anonymous, NJ (2013 Buick LaCrosse None 3.6-L V6)
Evaporator

"Air conditioner hose kinked and stuck, resulting in steamed windows when defroster was being used"

Anonymous, OH (2013 Buick LaCrosse None Unsure)
A/C compressor

"Stopped functioning. This was the second time. Now on my 3rd AC"

James D., FL (2013 Buick LaCrosse None 2.4-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Gauges

"Digitall speedomer and radio monitor bkack out intermittly"

Edward C., MI (2013 Buick LaCrosse None 3.6-L V6)
Headlights

"right headlight quit working and gave fault messages"

Stephen K., FL (2013 Buick LaCrosse None 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

"Cam shaft sender"

Gerald S., UT (2013 Buick LaCrosse None 3.6-L V6)
Oil leaks

"minor - dealer repaired first time"

Ruth J., MI (2013 Buick LaCrosse None 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

"Heated seat comes on by itself"

Anonymous, NJ (2013 Buick LaCrosse None 3.6-L V6)

"drivers seat motor did not allow full lowering and backing up seat"

Steven S., MI (2013 Buick LaCrosse None 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"ABS warning lite comes on every two or three months after repairs"

G B., IL (2013 Buick LaCrosse None 2.4-L 4 Cyl)

"ONE WHEEL SPEED SENSOR FAILED"

Bradley P., MI (2013 Buick LaCrosse None 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"Right front door leaks water into the floor board when raining"

Tabler W., OK (2013 Buick LaCrosse None 3.6-L V6)
Wind noise

"rides like a buck board \ unable to carry on a conversion when driving on toll roads"

Richard M., IL (2013 Buick LaCrosse None 2.4-L 4 Cyl)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Coolers and lines

"Noted slow shifting from reverse to drive. Took to dealer. Transmission cooler line leak. Had to replace line. Not covered under warranty"

Hal W., CA (2013 Buick LaCrosse None 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"Car would not start - service department found the engine full of carbon. GM replaced at no cost!"

Anonymous, WI (2013 Buick LaCrosse None 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"right rear bearing required replacement"

Anonymous, CA (2013 Buick LaCrosse None 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"I had the vehicle's breaks checked and was told that the rear shocks were ready to replace. I had noticed that the ride was not as smooth as previously. After the repair the ride was great"

Dale C., CA (2013 Buick LaCrosse None 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"Dealer said Camshaft sensor replaced"

Mark H., MN (2013 Buick LaCrosse None 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"Spent Fuel coming from seal between pipe and convertor"

Anonymous, CA (2013 Buick LaCrosse None 2.4-L 4 Cyl)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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