In-car Electronics
CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.
What Owners Say
"When first purchased the car the backup camera was very very dim. Couldn't see at all at night. Another time I make several trips to a dealer and was told "it was all in my mind" and all the cameras were the same. After complaining to the manager of the dealership the camera was finally changed and the problem was fixed. SEEMS that dealerships in general don't want to fix problems until the customer screams and yells loud enough for them to do something about the problem. In the case of the"
Milton K., NY (2013 Buick LaCrosse None 3.6-L V6)"The CD player refused to eject a new CD. The dealer said they had to replace the whole center electronics console since they could not repair/replace the CD player. It took more than 2 months for the new part to come in and the only way we knew is that we were calling them weekly"
Anonymous, MD (2013 Buick LaCrosse None 2.4-L 4 Cyl)"Cd sticks, if you don't get it out each time it drains the battery"
Anonymous, MN (2013 Buick LaCrosse None 3.6-L V6)"Service department had to update software - took 6 hours!!!"
Anonymous, WI (2013 Buick LaCrosse None 3.6-L V6)"For no apparent reason, on a cross-country trip, the display screen has gone blank, disabling the radio, bluetooth, and climate display. It resets after turning the car off, then back on. Dealership was unable to identify or duplicate the problem"
Donna C., MD (2013 Buick LaCrosse None 3.6-L V6)"The display went blank. Radio, backup camera, GPS didn't work. The entire unit had to be replaced - under warranty"
Michael P., TX (2013 Buick LaCrosse None 3.6-L V6)"The computer display with radio and other systems would go fuzzy and then go off. They finally fixed it"
Anonymous, TX (2013 Buick LaCrosse None 3.6-L V6)"The GPS location was stuck at some point in Detroit even though we never been there. GM had car for eight days to fix. They were able to resolve issue"
Shawn R., IN (2013 Buick LaCrosse None 3.6-L V6)"My phone has Bluetooth checked, car says no bluetooth"
Anonymous, MN (2013 Buick LaCrosse None 3.6-L V6)"XM/Sirius reception is very poor compared to that in car #2"
Theresa W., VA (2013 Buick LaCrosse None 3.6-L V6)"Radio data has never displayed consistently on the HUD. USB port does not detect a plug-in unit until the unit is removed and reinserted while ingnition is on"
John L., CA (2013 Buick LaCrosse None 3.6-L V6)"Very often the display screen goes into night mode or stays in night mode for a long time. And will go into night mode sometimes when in a shadow even though it is a bright day. Therefore very dim. Have taken it to a dealer three times for the problem, but they always say nothing is wrong. This was also a problem with my last Buick until if finally totally broke after 60000 mls"
Milton K., NY (2013 Buick LaCrosse None 3.6-L V6)"I can see fine what's on the screen. Then the screen goes dark and it's difficult if not impossible to see and read. That is only a problem during the daytime, not at night"
Charles F., OH (2013 Buick LaCrosse None 3.6-L V6)"Takes many minutes to go from night screen to day screen. Changes immediately after driving under bridge, tunnel but takes a good 5 minutes to change back to day view. This makes the GPS unusable until it returns to day view. Many times missed turn, etc because I can't see screen"
Anonymous, AZ (2013 Buick LaCrosse None 3.6-L V6)"The system drives me crazy. Sometimes it wants my directive to come first. Other times it is after i have spoken the name of the person to whom I wish to speak"
Charles F., OH (2013 Buick LaCrosse None 3.6-L V6)"Only works correctly when stopped. Otherwise useless"
Anonymous, AZ (2013 Buick LaCrosse None 3.6-L V6)
"It would blank out for weeks then start to work. It eventually failed when the Buick service could see and repair"
Anonymous, CA (2013 Buick LaCrosse None 3.6-L V6)