Product Reviews

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The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. However, the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access. The 2.4-liter four-cylinder is mated to a light hybrid system.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2013 Buick LaCrosse has been recalled 2 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
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01
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05*
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Overall Reliability Verdict
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 500,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2018 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Buick LaCrosse owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

“It would blank out for weeks then start to work. It eventually failed when the Buick service could see and repair”

Anonymous, CA (2013 Buick LaCrosse None 3.6-L V6)

“When first purchased the car the backup camera was very very dim. Couldn't see at all at night. Another time I make several trips to a dealer and was told "it was all in my mind" and all the cameras were the same. After complaining to the manager of the dealership the camera was finally changed and the problem was fixed. SEEMS that dealerships in general don't want to fix problems until the customer screams and yells loud enough for them to do something about the problem. In the case of the”

Milton K., NY (2013 Buick LaCrosse None 3.6-L V6)

“The CD player refused to eject a new CD. The dealer said they had to replace the whole center electronics console since they could not repair/replace the CD player. It took more than 2 months for the new part to come in and the only way we knew is that we were calling them weekly”

Anonymous, MD (2013 Buick LaCrosse None 2.4-L 4 Cyl)

“Cd sticks, if you don't get it out each time it drains the battery”

Anonymous, MN (2013 Buick LaCrosse None 3.6-L V6)

“Service department had to update software - took 6 hours!!!”

Anonymous, WI (2013 Buick LaCrosse None 3.6-L V6)
Display screen goes blank

“For no apparent reason, on a cross-country trip, the display screen has gone blank, disabling the radio, bluetooth, and climate display. It resets after turning the car off, then back on. Dealership was unable to identify or duplicate the problem”

Donna C., MD (2013 Buick LaCrosse None 3.6-L V6)

“The display went blank. Radio, backup camera, GPS didn't work. The entire unit had to be replaced - under warranty”

Michael P., TX (2013 Buick LaCrosse None 3.6-L V6)

“The computer display with radio and other systems would go fuzzy and then go off. They finally fixed it”

Anonymous, TX (2013 Buick LaCrosse None 3.6-L V6)
In-dash navigation system (GPS)

“The GPS location was stuck at some point in Detroit even though we never been there. GM had car for eight days to fix. They were able to resolve issue”

Shawn R., IN (2013 Buick LaCrosse None 3.6-L V6)

“My phone has Bluetooth checked, car says no bluetooth”

Anonymous, MN (2013 Buick LaCrosse None 3.6-L V6)
Radio

“XM/Sirius reception is very poor compared to that in car #2”

Theresa W., VA (2013 Buick LaCrosse None 3.6-L V6)

“Radio data has never displayed consistently on the HUD. USB port does not detect a plug-in unit until the unit is removed and reinserted while ingnition is on”

John L., CA (2013 Buick LaCrosse None 3.6-L V6)
Display screen difficult to see

“Very often the display screen goes into night mode or stays in night mode for a long time. And will go into night mode sometimes when in a shadow even though it is a bright day. Therefore very dim. Have taken it to a dealer three times for the problem, but they always say nothing is wrong. This was also a problem with my last Buick until if finally totally broke after 60000 mls”

Milton K., NY (2013 Buick LaCrosse None 3.6-L V6)

“I can see fine what's on the screen. Then the screen goes dark and it's difficult if not impossible to see and read. That is only a problem during the daytime, not at night”

Charles F., OH (2013 Buick LaCrosse None 3.6-L V6)

“Takes many minutes to go from night screen to day screen. Changes immediately after driving under bridge, tunnel but takes a good 5 minutes to change back to day view. This makes the GPS unusable until it returns to day view. Many times missed turn, etc because I can't see screen”

Anonymous, AZ (2013 Buick LaCrosse None 3.6-L V6)
Voice control commands

“The system drives me crazy. Sometimes it wants my directive to come first. Other times it is after i have spoken the name of the person to whom I wish to speak”

Charles F., OH (2013 Buick LaCrosse None 3.6-L V6)

“Only works correctly when stopped. Otherwise useless”

Anonymous, AZ (2013 Buick LaCrosse None 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

“The unit quit controlling and was repaired o my request”

Roger W., TN (2013 Buick LaCrosse None 3.6-L V6)

“Heat comes out of the vents on the top of the dashboard when the system is totally turned. The Buick dealer cannot find or fix the problem. This has gone on for several years”

Anonymous, NJ (2013 Buick LaCrosse None 3.6-L V6)
Evaporator

“Air conditioner hose kinked and stuck, resulting in steamed windows when defroster was being used”

Anonymous, OH (2013 Buick LaCrosse None Unsure)
A/C compressor

“Stopped functioning. This was the second time. Now on my 3rd AC”

James D., FL (2013 Buick LaCrosse None 2.4-L 4 Cyl)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

“Heated seat comes on by itself”

Anonymous, NJ (2013 Buick LaCrosse None 3.6-L V6)

“drivers seat motor did not allow full lowering and backing up seat”

Steven S., MI (2013 Buick LaCrosse None 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“ABS warning lite comes on every two or three months after repairs”

G B., IL (2013 Buick LaCrosse None 2.4-L 4 Cyl)

“ONE WHEEL SPEED SENSOR FAILED”

Bradley P., MI (2013 Buick LaCrosse None 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

“Cam shaft sender”

Gerald S., UT (2013 Buick LaCrosse None 3.6-L V6)
Oil leaks

“minor - dealer repaired first time”

Ruth J., MI (2013 Buick LaCrosse None 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

“Right front door leaks water into the floor board when raining”

Tabler W., OK (2013 Buick LaCrosse None 3.6-L V6)
Wind noise

“rides like a buck board \ unable to carry on a conversion when driving on toll roads”

Richard M., IL (2013 Buick LaCrosse None 2.4-L 4 Cyl)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Gauges

“Digitall speedomer and radio monitor bkack out intermittly”

Edward C., MI (2013 Buick LaCrosse None 3.6-L V6)
Headlights

“right headlight quit working and gave fault messages”

Stephen K., FL (2013 Buick LaCrosse None 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

“Dealer said Camshaft sensor replaced”

Mark H., MN (2013 Buick LaCrosse None 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

“Spent Fuel coming from seal between pipe and convertor”

Anonymous, CA (2013 Buick LaCrosse None 2.4-L 4 Cyl)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

“I had the vehicle's breaks checked and was told that the rear shocks were ready to replace. I had noticed that the ride was not as smooth as previously. After the repair the ride was great”

Dale C., CA (2013 Buick LaCrosse None 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

“right rear bearing required replacement”

Anonymous, CA (2013 Buick LaCrosse None 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

“Car would not start - service department found the engine full of carbon. GM replaced at no cost!”

Anonymous, WI (2013 Buick LaCrosse None 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Coolers and lines

“Noted slow shifting from reverse to drive. Took to dealer. Transmission cooler line leak. Had to replace line. Not covered under warranty”

Hal W., CA (2013 Buick LaCrosse None 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM
May 06 2013
If the vehicle is continued to be driven, the engine may stall and/or the vehicle may not start. In addition, there may be a burning or melting odor, smoke, and possibly a fire in the trunk.
Summary:
General Motors (GM) is recalling certain model year 2012 and 2013 Buick LaCrosse and Regal, and model year 2013 Chevrolet Malibu Eco vehicles equipped with eAssist. These vehicles may have a condition in which the Generator Control Module (GCM) may not function properly. This could cause a gradual loss of battery charge and the illumination of the malfunction indicator light.
What should you do:
GM will notify owners and dealers will test the GCM and replace it, as necessary, free of charge. The recall began on June 11, 2013. Owners may contact GM at 1-800-521-7300. GM's recall campaign number is 13136.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 13V173000
Potential Number of Units Affected: 42904
POWER TRAIN:AUTOMATIC TRANSMISSION
Mar 15 2013
If engine braking is unexpectedly removed, it may increase the risk of a vehicle crash.
Summary:
General Motors (GM) is recalling certain model year 2013 Buick LaCrosse vehicles, manufactured between April 25, 2012, through March 6, 2013, and model year 2013 Cadillac SRX vehicles, manufactured between May 29, 2012, through February 18, 2013 for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." A software problem may cause the transmission to inadvertently shift to Sport mode removing any transmission-related engine braking effect.
What should you do:
GM will notify owners, and dealers will reprogram the transmission control module free of charge. The recall began on April 3, 2013. Cadillac owners may call 1-866-982-2339. Buick owners may call 1-866-694-6546.
For more information:
General Motors' number for this recall is 13053.Customers may contact the National Highway Traffic Safety Administration's Vehicle Safety Hotline at 1-888-327-4236 (TTY: 1-800-424-9153); or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 13V097000
Potential Number of Units Affected: 26582
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