The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. However, the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access. The 2.4-liter four-cylinder is mated to a light hybrid system.
Alerts
There are 5 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2014 Buick LaCrosse has been recalled 5 times by NHTSA. View Recalls
Research Years *Redesign year
Worse Better
00
01
02
03
04
05*
06
07
08
09
10*
11
12
13
14
15
16
17*
18
19
Overall Reliability Verdict
NA
NA
NA
Potential Trouble Spots
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Buick LaCrosse owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

"Very occasionally the display will be blank. The Intellilink unit was replaced under warranty (reported: internal short circuit). This fixed the problem"

Anonymous, CA (2014 Buick LaCrosse None 3.6-L V6)

"Display screen goes blank and the only way to get it back is by putting the shift in reverse. This is very annoying as I cant get it back if I'm driving. Have to wait to stop to fix the problem"

Anonymous, NJ (2014 Buick LaCrosse None 3.6-L V6)

"When I shift from reverse to drive it goes blank. Also is bank sometimes when I start it"

Anonymous, OH (2014 Buick LaCrosse None 3.6-L V6)

"when first starting the car screen did not go on or would go blank"

Anonymous, WI (2014 Buick LaCrosse None 3.6-L V6)

"The dashboard display goes blank and resets while driving, randomly"

Anonymous, NY (2014 Buick LaCrosse None 2.4-L 4 Cyl)
External music device interface (e.g., smart phone, MP3 player)

"System has hard time with voice commands for names, music and navigation., especially on addresses on navigation commands"

Anonymous, OK (2014 Buick LaCrosse None 3.6-L V6)

"System does NOT use or take the shortest route to locations. You are unable to program into GPS the route you desire"

Anonymous, FL (2014 Buick LaCrosse None 3.6-L V6)

"Sometimes gives wrong directions. Also it often can not cancel directions, even with a live operator's assistance"

Anonymous, IL (2014 Buick LaCrosse None 3.6-L V6)

"Minor Glitches"

Frank P., MI (2014 Buick LaCrosse None 2.4-L 4 Cyl)
Phone pairing (e.g., Bluetooth)

"Bluetooth works sporadically. Will be able to take or make a call one minute, but not the next. Drops calls. Often need to unpair and repair to make it work, which cannot do while driving"

Anonymous, MO (2014 Buick LaCrosse None 3.6-L V6)
Steering wheel controls

"Heated steering wheel failed and had to be replaced"

Gary B., FL (2014 Buick LaCrosse None 3.6-L V6)

"Driver has to look down @ the steering wheel to find correct button. Controls are not illuminated at night to identify which is which"

Anonymous, FL (2014 Buick LaCrosse None 3.6-L V6)
Voice control commands

"Inconsistent connection with smartphone Voice recognition on navigation system extremely poor and very frustrating"

Anonymous, OK (2014 Buick LaCrosse None 3.6-L V6)

"The Voice Recognition system in this car is terrible - I still have not been able to use it for anything in the navigation system successfully"

Milton B., TX (2014 Buick LaCrosse None 3.6-L V6)
Display screen difficult to see

"When the sun is glaring, it's hard to see the screen"

Anonymous, NJ (2014 Buick LaCrosse None 3.6-L V6)

"fuzzy"

Anonymous, WI (2014 Buick LaCrosse None 3.6-L V6)
Radio

"I listen to satellite radio all of the time. This system will only work if you receive a strong signal when the intellink system boots up - otherwise there is no satellite radio audio - even though the system shows the channel and music that should"

Milton B., TX (2014 Buick LaCrosse None 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"The rear seat outlet kept "bowing" when we used our portable oxygen generator while traveling. It was "repaired" several times and the dealership could not figure out the problem. I contacted GM, but didn't get any serious help. We now use the outlet in the compartment between the front seats since it has proven reliable. The rear outlet has been "repaired" again, but we don't use it because we cannot be sure the problem has been resolved. It is inconvenient to use the one we now use, but w"

G L., NC (2014 Buick LaCrosse None 2.4-L 4 Cyl)
Body control module

"Software problem caused multiple dash features to malfunction in minor ways. An updated program load for the BCM resolved the various issues"

Gary B., FL (2014 Buick LaCrosse None 3.6-L V6)
Clock

"It reset automatically on a trip out west but coming back wouldn't reset. I set it manually but it reset the next day twice??? Should be a simple fix"

Randal J., IA (2014 Buick LaCrosse None 3.6-L V6)
Cruise control

"Cruise would not engage. Turned out to be a problem with the brake system. It was fixed under warranty. Works fine now"

James B., TX (2014 Buick LaCrosse None 3.6-L V6)
Exterior lights (other than headlights)

"Left front running light burned out"

Ern R., ON (2014 Buick LaCrosse None 3.6-L V6)
Interior lights

"dash and camera have been very unreliable . they go off and on making reading speed and all the display difficult to read in daytime and impossible at to see at night. I took it to a dealer for repair . the tried hard to fix it but could not. they told me to bring it back if it continued but so far not fixed. someone should be able find out what to do to fix it . I can't believe I am the only one that has had this problem and cant be fixed"

Brent T., MO (2014 Buick LaCrosse None 3.6-L V6)

"The side traffic warning lights came on at odd times while traveling on various trips we've taken and we can't explain it; neither can the dealership figure it out either"

Randal J., IA (2014 Buick LaCrosse None 3.6-L V6)
Headlights

"Message indicated both headlights malfunctioning. They would not turn on dim or bright. All other lights worked ok. After turning car off and sitting for a while, they worked"

Winfield W., FL (2014 Buick LaCrosse None 2.4-L 4 Cyl)

"one headlight stuck on high beam"

Anonymous, AL (2014 Buick LaCrosse None 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"I have frequent loss of air in tires. Tire repair shop states that corrosion of the aluminum wheels is the problem causing a bad seal between tire and rim. This a nuisance!"

Richard F., MN (2014 Buick LaCrosse None 3.6-L V6)
Squeaks or rattles

"Rear window speakers wore loose. Major rattle. Having trouble replacing them"

Randolph L., CA (2014 Buick LaCrosse None 3.6-L V6)

"When first started there is an exterior noise heard outside the vehicle. Rattle coming from the front, possible under the engine compartment. Heard best while in the garage or next to a wall or barrier. Additionally the Parking Brake or e-brake is el"

Anonymous, MO (2014 Buick LaCrosse None 3.6-L V6)
Seals and/or weather-stripping

"Right front door not sealed, sounds like wind tunnel"

Anonymous, IL (2014 Buick LaCrosse)
Wind noise

"Opening a single window at highway speed, produces a hum or low frequency thumping noise which feels like an explosion within your ear after a while. I really wish I had opened a single window on the test drive"

Anonymous, MO (2014 Buick LaCrosse None 3.6-L V6)

"Right front door not sealed, whistles like a wind tunnel"

Anonymous, IL (2014 Buick LaCrosse)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"digital dash can be set for touring or sport for ether to be permanent but resets itself. there is a update for this but I have not had it done yet"

Anonymous, FL (2014 Buick LaCrosse None 3.6-L V6)

"Very difficult to learn. Station resets on radio disappear from screen. Dealer can not fix. Also when using phone directory, the system can not understand the names I give about a third of the time"

Anonymous, IL (2014 Buick LaCrosse None 3.6-L V6)

"Radio buttons do not highlight all the time. It happens on other lacrosse also, as tested by the dealer"

Anonymous, NY (2014 Buick LaCrosse None 2.4-L 4 Cyl)

"Very slow to boot up, colors on screen fade out in sunlight. Hard to access features, not intuitive at all"

James J., MI (2014 Buick LaCrosse None 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Calipers

"needed to be replaced"

Anonymous, IL (2014 Buick LaCrosse None 3.6-L V6)

"don"t know.n"

Anonymous, SC (2014 Buick LaCrosse None 3.6-L V6)
Premature brake wear

"Brakes were repaired"

Anonymous, MD (2014 Buick LaCrosse None 3.6-L V6)
Squeaking

"Squeaking is squeaking. Problem resulted at dealer"

Anonymous, SC (2014 Buick LaCrosse None 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Seat controls - movement

"driver's seat would not move all the way back or down"

Gerald F., MI (2014 Buick LaCrosse None 3.6-L V6)
Locks and latches

"two occations the unlock mechinism did not work, with door handle button, key fob, or interior unlock button"

Anonymous, MI (2014 Buick LaCrosse None 3.6-L V6)
Sunroof

"It stopped working (shade) after the dealer replaced the overhead console and I'm not sure that they didn't take one from another vehicle instead of ordering a new factory part"

Anonymous, OH (2014 Buick LaCrosse None 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission computer

"See prior page concerning my willingness to submit correction report. I am not skilled enough to discuss further"

Anonymous, AZ (2014 Buick LaCrosse None 3.6-L V6)
Transmission sensor or solenoid

"I have a four page report from the dealer to GM on the problems encountered that primarily relate to the electronic system/transmission system that failed in traffic and took Coulter Cadillac/Buick over two weeks to correct.Would you like a copy?"

Anonymous, AZ (2014 Buick LaCrosse None 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"Had 1st oil change and leak occurred shortly thereafter. Took back to dealer, couldn't find problem of course. Watching right now"

Nancy N., MI (2014 Buick LaCrosse None 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"fan blows cold air before engine warms, temps are irratice"

Anonymous, MI (2014 Buick LaCrosse None 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

"covered under warranty but has occurred more than once"

Anonymous, CA (2014 Buick LaCrosse None 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"When I purchased the Lacrosse the paint around the trunk was very poor: it looked as if the manufacturer didn't care about parts that were not visible. The dealer fixed it but it's still below Buick's standards!"

Anonymous, OH (2014 Buick LaCrosse None 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering pumps and hoses

"Power steering went out"

Anonymous, MS (2014 Buick LaCrosse None 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Starter

"Loose wire on starter caused engine to fail to start"

Anonymous, IA (2014 Buick LaCrosse None 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Traction control

"quit working"

Anonymous, IL (2014 Buick LaCrosse None 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Compare 2014 Models

Similar Cars
Acura TL
Audi A6
BMW 5 Series
Buick LaCrosse
Cadillac CTS
Cadillac XTS
Lexus ES
Lexus GS
Lincoln MKZ
Mercedes-Benz E-Class
This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
AIR BAGS:FRONTAL
Jul 10 2017
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Summary:
General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
What should you do:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V437000
Potential Number of Units Affected: 40683
AIR BAGS:FRONTAL
Sep 08 2016
A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.
Summary:
General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.
What should you do:
GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V651000
Potential Number of Units Affected: 3640162
ELECTRICAL SYSTEM
Jun 12 2014
Without an audible indicator, the driver may not be aware that the driver's door is open while the key is in the ignition, increasing the risk of a vehicle rollaway. If the passenger windows, rear windows, and sunroof can function when the vehicle is turned off and the driver is not in the vehicle, there is an increased risk of injury if an unsupervised occupant operates the power closures.
Summary:
General Motors LLC (GM) is recalling certain model year 2014 Buick LaCrosse vehicles manufactured April 30, 2013, to September 1, 2013. In the affected vehicles, a wiring splice in the driver's door may corrode and break, resulting in the absence of an audible chime to notify the driver if the door is opened while the key is in the ignition. Additionally, the Retained Accessory Power (RAP) module may stay active for ten minutes allowing the operation of the passenger windows, rear windows, and sunroof. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Protection and Rollaway Prevention," and 118, "Power-Operated Window, Partition, and Roof Panel Systems."
What should you do:
GM will notify owners and dealers will inspect the driver door window motor harness, and replace the electrical splice, as necessary, free of charge. The recall began August 2014. Owners may contact Buick customer service at 1-800-521-7300. General Motors number for this recall is 14235.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V317000
Potential Number of Units Affected: 14765
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
May 08 2014
If a brake pad detaches from caliper, there may be a sudden reduction in braking, lengthening the distance required to stop the vehicle and increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2014 Buick Lacrosse vehicles manufactured January 29, 2014, through March 31, 2014 and 2014 Chevrolet Malibu vehicles manufactured February 7, 2014, through March 31, 2014, and equipped with 17 inch front brake rotors. The affected vehicles may have had brake rotors intended for the rear of the car accidentally installed on the front. The rear rotors, while the same diameter, are thinner and may result in a front brake pad detaching from the caliper.
What should you do:
GM will notify owners, and dealers will inspect the front brake rotors, and install the correct rotors with new brake pads, as necessary, free of charge. The recall began on June 20, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick) or 1-800-222-1020 (Chevrolet). GM's number for this recall is 14128.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V240000
Potential Number of Units Affected: 8208
POWER TRAIN:AUTOMATIC TRANSMISSION
Feb 21 2014
If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Summary:
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
What should you do:
General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V092000
Potential Number of Units Affected: 355
Check Vehicle for Unrepaired Recalls
Enter a valid 17-character VIN
Enter a valid 17-character VIN
Change Vehicle