The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. A 2.4-liter four-cylinder is mated to a light hybrid system which has good acceleration while returning an impressive 26 mpg overall. The refined 3.6-liter V6 (which we also tested) is smooth and delivers plenty of power.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
NA
2019
NA
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
NA
Comfort Comfort Includes seats, climate control, noise, and ride
NA
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
NA
Safety Equipment
ABS standard. Front side air bags standard from 2010. Head protection air bags standard from 2007. ESC standard from 2010.
Road Test

The LaCrosse is a sophisticated and thoroughly modern sedan. Quiet, roomy and luxurious, it offers responsive handling and a steady ride, qualities not normally associated with past Buicks. A 2.4-liter four-cylinder is mated to a light hybrid system which has good acceleration while returning an impressive 26 mpg overall. The refined 3.6-liter V6 (which we also tested) is smooth and delivers plenty of power. But the cockpit is a bit narrow, the dashboard is busy, and styling restricts visibility and access.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 2.4-liter 4 (182 hp)
  • 3.6-liter V6 (304 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2016 Buick LaCrosse owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"The first time we took to dealer's and it was fixed. The last time it came on by itself the next time I started the car, didn't need to take in."

Anonymous, OR (2016 Buick LaCrosse None Unsure)
Display screen goes blank

"The display screen went blank. As it was still covered under warranty the screen was replaced without charge to me."

Anonymous, AR (2016 Buick LaCrosse None 3.6-L V6)

"Occasionally the screen goes blank for 3 to 5 seconds. Happens just about every time the vehicle is used. After one event it does not happen again until next driving cycle"

Anonymous, NY (2016 Buick LaCrosse None 3.6-L V6)

"Sometimes when starting the vehicle, the IntelliLink infotainment never powers up / the screen is blank. During these times, system does not respond to any commands - voice or buttons. Usually begins functioning again once the engine has been stopped then restarted"

Anonymous, NC (2016 Buick LaCrosse None 3.6-L V6)

"Had not happened for a while before I installed the Navi update, and hasn't happened since then, either."

Peter M., NC (2016 Buick LaCrosse None 3.6-L V6)
In-dash navigation system (GPS)

"On trips it kept navigating us the long way around. My wife was able to utilize her Google Map that sure enough cut out extra miles and time. Very frustrating, I called customer service and was angle to fix the problem once we got home"

Edith K., FL (2016 Buick LaCrosse None 3.6-L V6)
Steering wheel controls

"interment failure of cruse control"

Bob S., IL (2016 Buick LaCrosse None 3.6-L V6)

"Inadvertently, I lose ability to change the display to show my speed in digital numbers. My display wants to show only which radio station I'm on. If I push the right side directional buttons, it only changes station, not digital display."

Anonymous, MI (2016 Buick LaCrosse)

"The Steering Wheel locked and the car could not be driven as I could not turn the wheel. Seemed to have been a computer glitch. The other issue was that the car did not acknowledge my key and would totally lock everything on the car down. After about 10 minutes the I would try again and everything was ok. The dealer replaced the receiver for the key fob information on the car."

Linda R., GA (2016 Buick LaCrosse None 2.4-L 4 Cyl)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"Passenger compartment much noisier than previously"

Anonymous, FL (2016 Buick LaCrosse None 3.6-L V6)
Squeaks or rattles

"dashboard unattached upholstery"

Anonymous, IL (2016 Buick LaCrosse None 3.6-L V6)

"exhaust rattle when first started for the day"

Ray R., AZ (2016 Buick LaCrosse None 3.6-L V6)
Wind noise

"I selected wind noise of the selections offered as it most accurately describes the noise communicated to the passenger cabin. Tire noise very noticeable."

Anonymous, MD (2016 Buick LaCrosse None 3.6-L V6)

"Appears to be wind noise however could be tire noise."

Anonymous, MD (2016 Buick LaCrosse None 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Driver's seat switch & memory module"

Anonymous, OH (2016 Buick LaCrosse None 3.6-L V6)
Heated or cooled seats

"Stopped working, fixed under warranty"

Anonymous, NJ (2016 Buick LaCrosse None 3.6-L V6)
Keyless entry

"Problem #1 Remote stopped working. Problem #2 Battery died, trapping us in the car with doors locked in security alarm mode, where even the inside door handles failed to operate as well as the windows. Finally read the manual & pressed the start button without the break & doors unlocked. Dealer picked up car & replaced battery free. Still has a 50K mile warrantee. Sometimes smart devices aren't always failsafe & that scared me."

Steve C., SC (2016 Buick LaCrosse None 3.6-L V6)
Tire pressure monitor

"Tire monitor would show pressure low when not--son would check and pressure was fine. Done it twice so far; have had to take into shop."

Colleen C., OR (2016 Buick LaCrosse)
Warning lights

"Frontal crash warning goes off seemingly at random. On average, this occurs about once every 2-or-so months. (If automatic braking were activated by this, it could cause me to get rear-ended when it malfunctions.) Dealership said they would have to keep the car, supposedly to wait for it to act up. But this happens so infrequently that I did not want to leave the car for this."

Peter M., NC (2016 Buick LaCrosse None 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Electronic or air suspension

"Warning message stated :get power steering serviced immediately and simultaneously, the guide lines disappeared in the back up camera view. The fix was to replace a sensor module of some kind that indicated the car was turning to some kind of central control unit. I don't know all the right words. Bottom line: a classic swap & replace."

Anonymous, MD (2016 Buick LaCrosse None 3.6-L V6)
Steering linkage (includes rack and pinion)

"Dealer had difficulty isolating problem. Ultimately found a bad tie rod ending - had to order from remote location, took 36 hours to fix."

Allan M., OK (2016 Buick LaCrosse None 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

"I think they said I had a purge canister problem The check engine light comes on and when you put gas in the tank the vehicle becomes very hard to start, as of was flooded"

Anonymous, (2016 Buick LaCrosse None 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

"Check engine light came on went to the dealer for warranty repair."

Anonymous, IA (2016 Buick LaCrosse None 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Paint (fading, chalking, cracking, or peeling)

"Paint pealing on rooftop from underneath painted surface"

Anonymous, (2016 Buick LaCrosse None 3.6-L V6)

"car paint felt like sandpaper when you ran your hand over it Car came new like that dealer clay barred car to resolve problem but paint seems to stain easily"

D W., NJ (2016 Buick LaCrosse None 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"A/C compressor seal started leaking as evidenced on my garage floor (epoxy paint). Dealer at first dismissed my concerns. Next visit decided compressor needed replacement"

Anonymous, MD (2016 Buick LaCrosse None 3.6-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"Parts broken loose in transmission."

Anonymous, FL (2016 Buick LaCrosse None 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"System continues to have occasional / sporadic false alarms. Dealer said they would have to keep the car for a few days to diagnose, which I don't want to do at this point. Glad that there isn't automatic braking given this problem."

Anonymous, NC (2016 Buick LaCrosse None 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Change Vehicle