By definition, large sedans are meant to be easygoing road-trip companions that provide plenty of quiet, room, and comfort, yet don’t command the premium price associated with an elite luxury brand. That pretty much sums the traditional definition of Buick, and it is one that the LaCrosse large sedan fits perfectly.
Alerts
There are 2 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit.
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.
Fuel Economy & Emissions
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Greenhouse Gas Greenhouse Gas The Greenhouse Gas Rating represents the amount of carbon dioxide the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).
Smog Rating Smog Rating The Smog Rating represents the amount of health-damaging and smog-forming airborne pollutants the vehicle emits compared to other vehicles of the same model year. This score from the EPA ranges from 1 (worst) to 10 (best).

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
NA
2019
NA
2020
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
NA
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
NA
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
NA
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
NA
Transmission Minor Transmission Minor Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.
NA
Drive System Drive System Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.
NA
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
2005
2006
2007
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
2019
2020
Driving Experience Driving Experience Includes acceleration and handling
NA
Comfort Comfort Includes seats, climate control, noise, and ride
NA
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
NA
Safety Equipment
ABS standard. Front side air bags standard from 2010. Head protection air bags standard from 2007. ESC standard from 2010.
Road Test

By definition, large sedans are meant to be easygoing road-trip companions that provide plenty of quiet, room, and comfort, yet don’t command the premium price associated with an elite luxury brand. That pretty much sums the traditional definition of Buick, and it is one that the LaCrosse large sedan fits perfectly. As promised, Buick's flagship LaCrosse has a hushed cabin, a well-trimmed interior with a roomy rear seat, and a cushy ride. Add in a powerful and economical V6 engine, up-to-date electronics, and available all-wheel-drive, and the LaCrosse provides a compelling entry in the large sedan segment.

But don't think that the LaCrosse is trapped by tradition; it's not a heavy gas-guzzling road yacht of yesteryear. The 2017 redesign made the car lighter, even though it's now longer and wider than before. These weight savings combined with a new eight-speed automatic help improve fuel economy to a respectable 24 mpg overall. Power is ample, making for stress-free merging.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty
Coverage varies among versions of this vehicle

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 8-speed Automatic
Engines Available
  • 3.6-liter V6 (310 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Buick LaCrosse owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Goes into M drive on own. Also, shitting to neutral requires special double shift. Reported to dealer and they said they could not duplicate. In first year occurrence at least 50 times. Nearly had accident twice."

Anonymous, IN (2017 Buick LaCrosse Premium 3.6-L V6)

"Sometimes going from Drive to neutral not accomplished. Took multiple actions to accomplish"

Anonymous, IN (2017 Buick LaCrosse Premium 3.6-L V6)
Rough shifting

"The transmission jerks when I slow down to make a turn and then accelerate. It jerks at different times. When I slow down going down a hill it down shifts and jerks. When I start up from dead still when the auto stop has the engine stopped it jerks when the engine starts up again. I do not like the auto stop feature."

Hall W., MS (2017 Buick LaCrosse Base 3.6-L V6)

"Shifting is occasionally rough at low speeds."

Anonymous, FL (2017 Buick LaCrosse Premium 3.6-L V6)

"See previous comments"

Anonymous, IN (2017 Buick LaCrosse Premium 3.6-L V6)

"8 speed trans always in a gear under 35mph. rough ride auto stop always jerked when stopped. was told its normal. Its not as i drive for a rental co and the other gm cars do not jerk. Gear shift was confusing"

Anonymous, IL (2017 Buick LaCrosse Essence 3.6-L V6)

"When you would accelerate to go on a highway it was just a little, very little jerky one time. I took it in for regular service and they said they had something from GM to fix it even though i said nothing about it.I don't know a lot about cars but i thought it didn't seem quite right. they did a good job"

Anonymous, RI (2017 Buick LaCrosse Premium 3.6-L V6)

"The transmission down shifts when driving downhill. I manage this by putting it in the manual position when going down hill. The transmission jerks when shifting. I noticed this problem shortly after I purchased the car. Otherwise I like the car but the transmission is really irritating. The car rides good and is comfortable so I just live with the problems mentioned previously."

Anonymous, (2017 Buick LaCrosse Base 3.6-L V6)

"have to come to complete stop for seconds or else car has very hard jerk shit into low gear"

Anonymous, CA (2017 Buick LaCrosse Essence 3.6-L V6)

"1st of all this veh at highway speed is a great cruiser but in stop and go traffic the trans changes our sometimes rough and the fact that this motor stops does not help when you reduce your speed enough to change gears at the slowest speeds and then have to re accelerate the change of gears can be rough then if you stop completely the engine stop function comes on most of the time which is a function I would deactivate if I could and sometimes do by putting it in manual mode and then drive mode as I start off,when the engine stops on corners the veh may even start rolling if you release the brakes just enough while on a hill before or during the engine restart the feeling of starting to roll backwards when you were going forward is never a good one, for the transmission rough gear changes the veh was brought back to GM last time it was in for a scheduled oil change the transmission computer it seems was readjusted but it still does it occasionnaly we'll see what the future will bring."

Denis C., QC (2017 Buick LaCrosse 3.6-L V6)
Slipping transmission

"It seems that transmission slips a lot. But, Buick dealership could not find the problem. So, i continue to drive it."

Anonymous, PA (2017 Buick LaCrosse Premium 3.6-L V6)

"On different occasions when put either in reverse or drive there is a jump or jerk in transmission."

Anonymous, NC (2017 Buick LaCrosse Essence 3.6-L V6)

"I took the car into the dealer because from time to time the car seems to be in first gear.If I put the car in the park then in drive again it seems to be ok.The dealer says they cannot find any problem."

Anonymous, NJ (2017 Buick LaCrosse 3.6-L V6)
Transmission computer

"Would not shift gears. Dealer reset computer and was fine."

Anonymous, GA (2017 Buick LaCrosse 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

"radio, gps and screen all failed at the same time"

Anonymous, KY (2017 Buick LaCrosse Premium 3.6-L V6)
In-dash navigation system (GPS)

"navigation, radio and blank screen all failed at the same time"

Anonymous, KY (2017 Buick LaCrosse Premium 3.6-L V6)

"poor mapping - incorrect directions"

Anonymous, FL (2017 Buick LaCrosse Essence 3.6-L V6)
Phone pairing (e.g., Bluetooth)

"Will not stay paired"

Anonymous, MB (2017 Buick LaCrosse Premium 3.6-L V6)

"sometimes usb connected phone not recognized, had to disconnect/reconnect phone to other USB port, one time the system claimed was waiting for Software upgrade even though was only trying to connect phone"

Anonymous, CA (2017 Buick LaCrosse Essence 3.6-L V6)
Steering wheel controls

"The shift flippers on steeting wheel are too sensitive, often engaging when you don't with them to. It cn cause the dar to excellerate in low gear when you come onto a highway where you need to accelerate quickly."

O N., NV (2017 Buick LaCrosse Premium 3.6-L V6)
Voice control commands

"The voice control is very hard of hearing. Often have to repeat. Is inflexible, e.g. it asks you correct? after each command and if you answer correct it doesn't accept taht. Must say yes. Often asks you to repeat something it didn't hear."

O N., NV (2017 Buick LaCrosse Premium 3.6-L V6)

"The voice inputting feature always gives me a message on the Driver Information Center that Bluetooth speech currently unavailable. I've informed the Buick service department of this on each of the vehicles last two semi-annual service visits. Each time, I was informed that the voice inputting feature for inputting addresses to the navigation system was now working. However, it hasn't worked for me for over a year."

Anonymous, CO (2017 Buick LaCrosse 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Outside temp 85* - no cool air from the system. Will take it to the dealer May 1, 2019 with appointment"

Lisbeth R., VA (2017 Buick LaCrosse Essence 3.6-L V6)
Automatic climate control

"AC is file but if one puts the heat higher than 74 it triggers cold air. Dealer said this is how car works"

Barbara H., MA (2017 Buick LaCrosse Premium 3.6-L V6)

"Does not keep temperature at setting"

Anonymous, FL (2017 Buick LaCrosse Premium 3.6-L V6)

"Passenger side blew hot air when the air conditioner was on. Needed actuator."

Anonymous, KS (2017 Buick LaCrosse Essence 3.6-L V6)

"can't keep inside windshield chear,happens on rainy days"

Anonymous, VA (2017 Buick LaCrosse Premium 3.6-L V6)
Heater system

"Cold outside at 31* - heat never got very warm. Will be checked at the same time the AC us checked, May 1, 2019."

Lisbeth R., VA (2017 Buick LaCrosse Essence 3.6-L V6)
Refrigerant leaks

"An A/C hose broke."

Harold K., NE (2017 Buick LaCrosse Premium 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"repaired under warranty to my satisfaction"

Anonymous, SC (2017 Buick LaCrosse Prefered 3.6-L V6)
Squeaks or rattles

"Rear deck speaker grilles would rattle on bumpy roads"

David R., MI (2017 Buick LaCrosse Essence 3.6-L V6)

"rattle in the rear center brake light. that caused the headliner to be replaced. it has taken more that two months and it is still not fixed right yet. Also so the backup camera at night is so bright that it washes out the picture and interferes with your night vision."

Anonymous, IL (2017 Buick LaCrosse Premium 3.6-L V6)

"A squeak and/or rattle developed shortly after purchase while driving to Tucson, AZ. in January 2017. When driving on a less than smooth roadway, I detected a noise/rattle I thought was at the base of the driver side pillar located between the driver's side front and rear doors emanating from what I thought was at the base of the pillar"

James M., FL (2017 Buick LaCrosse Essence 3.6-L V6)

"Its like riding on a horse and buggy. Road noise and wind noise when driving...not at all a silent ride as advertised. Hear every bump in the road."

Anonymous, NC (2017 Buick LaCrosse Essence 3.6-L V6)
Wind noise

"when you roll down the back windows, you can not here anyone talking."

Anonymous, SC (2017 Buick LaCrosse Prefered 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"seat changes by itself"

Anonymous, MN (2017 Buick LaCrosse Premium 3.6-L V6)
Exterior lights (other than headlights)

"Rear turn signal light bulb burned out"

Robert H., CA (2017 Buick LaCrosse Premium 3.6-L V6)

"A left rear turn signal failed around March 15, 2017 while in Tucson, AZ"

James M., FL (2017 Buick LaCrosse Essence 3.6-L V6)
Headlights

"Left front head light worked but did not rotate back and forth to assist driving on turns. Fixed many times at the dealer, before the warnings stopped appearing on the dash board. Very annoying"

Anonymous, PA (2017 Buick LaCrosse Essence 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"On a road trip in W VA, the 1st indication was a noise, obviously exhaust. I looked under the car and saw where the converter and pipe were separating. Took it to a dealer in Charleston who said to leave it: wasn't safe to drive. They provided me with an identical loaner. Fixed it the next day. That was the best experience I've ever had with any dealer!"

P B., AL (2017 Buick LaCrosse 3.6-L V6)
Other/unsure

"blind spot warning does not work in the rain. Dealer told us we would have to pay for service if they could not see the problem."

Anonymous, FL (2017 Buick LaCrosse Premium 3.6-L V6)

"System stopped operating on drive side. Problem diagnosed as something blocking sensor on that side."

Anonymous, TX (2017 Buick LaCrosse Preferred 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"i have already talked about this"

Anonymous, IL (2017 Buick LaCrosse Essence 3.6-L V6)
Transfer case

"The motor would not shift into higher gear and RPMs would get very high."

Anonymous, FL (2017 Buick LaCrosse Unsure 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel gauge/sender

"Replaced under warranty"

Anonymous, AR (2017 Buick LaCrosse Premium 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Lever on vent broke off"

Robert H., CA (2017 Buick LaCrosse Premium 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

"strut developed a leak and was replaced under warranty"

Anonymous, CT (2017 Buick LaCrosse Essence 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Master cylinder

"Issue started with the brake pedal being very noisy. The dealer did take care of the noise issue but the brakes became very soft. Ultimately the master cylinder was changed then the problem was solved. Everything was covered under the warranty so all is good."

Anonymous, AZ (2017 Buick LaCrosse Premium 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Starter

"I don't like that the engine shuts off every time the car comes to a stop. Then the car jerks when the break is released."

Robert K., IN (2017 Buick LaCrosse Premium 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

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