By definition, large sedans are meant to be easygoing road-trip companions that provide plenty of quiet, room, and comfort, yet don’t command the premium price associated with an elite luxury brand. That pretty much sums the traditional definition of Buick, and it is one that the LaCrosse large sedan fits perfectly.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Buick LaCrosse has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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Overall Reliability Verdict
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
Engine Minor
NA
NA
NA
Engine Cooling
NA
NA
NA
Transmission Major
NA
NA
NA
Transmission Minor
NA
NA
NA
Drive System
NA
NA
NA
Fuel System
NA
NA
NA
Electric System
NA
NA
NA
Climate System
NA
NA
NA
Suspension
NA
NA
NA
Brakes
NA
NA
NA
Exhaust
NA
NA
NA
Paint/Trim
NA
NA
NA
Body Integrity
NA
NA
NA
Body Hardware
NA
NA
NA
Power Equipment
NA
NA
NA
In-car Electronics
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Buick LaCrosse owners. The owner comments describe problems respondents experienced with this vehicle.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Goes into M drive on own. Also, shitting to neutral requires special double shift. Reported to dealer and they said they could not duplicate. In first year occurrence at least 50 times. Nearly had accident twice."

Anonymous, IN (2017 Buick LaCrosse Premium 3.6-L V6)

"Sometimes going from Drive to neutral not accomplished. Took multiple actions to accomplish"

Anonymous, IN (2017 Buick LaCrosse Premium 3.6-L V6)
Rough shifting

"The transmission jerks when I slow down to make a turn and then accelerate. It jerks at different times. When I slow down going down a hill it down shifts and jerks. When I start up from dead still when the auto stop has the engine stopped it jerks when the engine starts up again. I do not like the auto stop feature."

Hall W., MS (2017 Buick LaCrosse Base 3.6-L V6)

"Shifting is occasionally rough at low speeds."

Anonymous, FL (2017 Buick LaCrosse Premium 3.6-L V6)

"See previous comments"

Anonymous, IN (2017 Buick LaCrosse Premium 3.6-L V6)

"8 speed trans always in a gear under 35mph. rough ride auto stop always jerked when stopped. was told its normal. Its not as i drive for a rental co and the other gm cars do not jerk. Gear shift was confusing"

Anonymous, IL (2017 Buick LaCrosse Essence 3.6-L V6)

"When you would accelerate to go on a highway it was just a little, very little jerky one time. I took it in for regular service and they said they had something from GM to fix it even though i said nothing about it.I don't know a lot about cars but i thought it didn't seem quite right. they did a good job"

Anonymous, RI (2017 Buick LaCrosse Premium 3.6-L V6)

"1st of all this veh at highway speed is a great cruiser but in stop and go traffic the trans changes our sometimes rough and the fact that this motor stops does not help when you reduce your speed enough to change gears at the slowest speeds and then have to re accelerate the change of gears can be rough then if you stop completely the engine stop function comes on most of the time which is a function I would deactivate if I could and sometimes do by putting it in manual mode and then drive mode as I start off,when the engine stops on corners the veh may even start rolling if you release the brakes just enough while on a hill before or during the engine restart the feeling of starting to roll backwards when you were going forward is never a good one, for the transmission rough gear changes the veh was brought back to GM last time it was in for a scheduled oil change the transmission computer it seems was readjusted but it still does it occasionnaly we'll see what the future will bring."

Denis C., QC (2017 Buick LaCrosse 3.6-L V6)
Slipping transmission

"It seems that transmission slips a lot. But, Buick dealership could not find the problem. So, i continue to drive it."

Anonymous, PA (2017 Buick LaCrosse Premium 3.6-L V6)

"On different occasions when put either in reverse or drive there is a jump or jerk in transmission."

Anonymous, NC (2017 Buick LaCrosse Essence 3.6-L V6)

"I took the car into the dealer because from time to time the car seems to be in first gear.If I put the car in the park then in drive again it seems to be ok.The dealer says they cannot find any problem."

Anonymous, NJ (2017 Buick LaCrosse 3.6-L V6)
Transmission computer

"Would not shift gears. Dealer reset computer and was fine."

Anonymous, GA (2017 Buick LaCrosse 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"repaired under warranty to my satisfaction"

Anonymous, SC (2017 Buick LaCrosse Prefered 3.6-L V6)
Squeaks or rattles

"Rear deck speaker grilles would rattle on bumpy roads"

David R., MI (2017 Buick LaCrosse Essence 3.6-L V6)

"rattle in the rear center brake light. that caused the headliner to be replaced. it has taken more that two months and it is still not fixed right yet. Also so the backup camera at night is so bright that it washes out the picture and interferes with your night vision."

Anonymous, IL (2017 Buick LaCrosse Premium 3.6-L V6)

"A squeak and/or rattle developed shortly after purchase while driving to Tucson, AZ. in January 2017. When driving on a less than smooth roadway, I detected a noise/rattle I thought was at the base of the driver side pillar located between the driver's side front and rear doors emanating from what I thought was at the base of the pillar"

James M., FL (2017 Buick LaCrosse Essence 3.6-L V6)

"Its like riding on a horse and buggy. Road noise and wind noise when driving...not at all a silent ride as advertised. Hear every bump in the road."

Anonymous, NC (2017 Buick LaCrosse Essence 3.6-L V6)
Wind noise

"when you roll down the back windows, you can not here anyone talking."

Anonymous, SC (2017 Buick LaCrosse Prefered 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Display screen goes blank

"radio, gps and screen all failed at the same time"

Anonymous, KY (2017 Buick LaCrosse Premium 3.6-L V6)
In-dash navigation system (GPS)

"navigation, radio and blank screen all failed at the same time"

Anonymous, KY (2017 Buick LaCrosse Premium 3.6-L V6)
Phone pairing (e.g., Bluetooth)

"Will not stay paired"

Anonymous, MB (2017 Buick LaCrosse Premium 3.6-L V6)
Steering wheel controls

"The shift flippers on steeting wheel are too sensitive, often engaging when you don't with them to. It cn cause the dar to excellerate in low gear when you come onto a highway where you need to accelerate quickly."

O N., NV (2017 Buick LaCrosse Premium 3.6-L V6)
Voice control commands

"The voice control is very hard of hearing. Often have to repeat. Is inflexible, e.g. it asks you correct? after each command and if you answer correct it doesn't accept taht. Must say yes. Often asks you to repeat something it didn't hear."

O N., NV (2017 Buick LaCrosse Premium 3.6-L V6)

"The voice inputting feature always gives me a message on the Driver Information Center that Bluetooth speech currently unavailable. I've informed the Buick service department of this on each of the vehicles last two semi-annual service visits. Each time, I was informed that the voice inputting feature for inputting addresses to the navigation system was now working. However, it hasn't worked for me for over a year."

Anonymous, CO (2017 Buick LaCrosse 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Outside temp 85* - no cool air from the system. Will take it to the dealer May 1, 2019 with appointment"

Lisbeth R., VA (2017 Buick LaCrosse Essence 3.6-L V6)
Automatic climate control

"AC is file but if one puts the heat higher than 74 it triggers cold air. Dealer said this is how car works"

Barbara H., MA (2017 Buick LaCrosse Premium 3.6-L V6)

"Does not keep temperature at setting"

Anonymous, FL (2017 Buick LaCrosse Premium 3.6-L V6)
Heater system

"Cold outside at 31* - heat never got very warm. Will be checked at the same time the AC us checked, May 1, 2019."

Lisbeth R., VA (2017 Buick LaCrosse Essence 3.6-L V6)
Refrigerant leaks

"An A/C hose broke."

Harold K., NE (2017 Buick LaCrosse Premium 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Rear turn signal light bulb burned out"

Robert H., CA (2017 Buick LaCrosse Premium 3.6-L V6)

"A left rear turn signal failed around March 15, 2017 while in Tucson, AZ"

James M., FL (2017 Buick LaCrosse Essence 3.6-L V6)
Headlights

"Left front head light worked but did not rotate back and forth to assist driving on turns. Fixed many times at the dealer, before the warnings stopped appearing on the dash board. Very annoying"

Anonymous, PA (2017 Buick LaCrosse Essence 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"On a road trip in W VA, the 1st indication was a noise, obviously exhaust. I looked under the car and saw where the converter and pipe were separating. Took it to a dealer in Charleston who said to leave it: wasn't safe to drive. They provided me with an identical loaner. Fixed it the next day. That was the best experience I've ever had with any dealer!"

P B., AL (2017 Buick LaCrosse 3.6-L V6)
Other/unsure

"blind spot warning does not work in the rain. Dealer told us we would have to pay for service if they could not see the problem."

Anonymous, FL (2017 Buick LaCrosse Premium 3.6-L V6)

"System stopped operating on drive side. Problem diagnosed as something blocking sensor on that side."

Anonymous, TX (2017 Buick LaCrosse Preferred 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Lever on vent broke off"

Robert H., CA (2017 Buick LaCrosse Premium 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel gauge/sender

"Replaced under warranty"

Anonymous, AR (2017 Buick LaCrosse Premium 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Starter

"I don't like that the engine shuts off every time the car comes to a stop. Then the car jerks when the break is released."

Robert K., IN (2017 Buick LaCrosse Premium 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"i have already talked about this"

Anonymous, IL (2017 Buick LaCrosse Essence 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
SUSPENSION:REAR
Apr 21 2017
If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.
Summary:
General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.
What should you do:
GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V267000
Potential Number of Units Affected: 11246
STEERING:ELECTRIC POWER ASSIST SYSTEM
Feb 23 2017
A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.
What should you do:
GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 17V116000
Potential Number of Units Affected: 2085
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