Like many previous Buicks, the Lucerne's primary attributes are its cushy ride, along with a roomy and mostly quiet interior. While the model also has a steadier ride and better fit and finish than the LeSabre and Park Avenue models it replaced, the Buick didn't rival the best competition. Its 197-horsepower, 3.8-liter V6 engine is responsive, but sounds coarse and doesn't have outstanding acceleration or fuel economy.
Alerts
There are 2 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2011 Buick Lucerne has been recalled 2 times by NHTSA. View Recalls
Research Years * Redesign year
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Overall Reliability Verdict
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
Engine Minor
NA
NA
Engine Cooling
NA
NA
Transmission Major
NA
NA
Transmission Minor
NA
NA
Drive System
NA
NA
Fuel System
NA
NA
Electric System
NA
NA
Climate System
NA
NA
Suspension
NA
NA
Brakes
NA
NA
Exhaust
NA
NA
Paint/Trim
NA
NA
Body Integrity
NA
NA
Body Hardware
NA
NA
Power Equipment
NA
NA
In-car Electronics
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 329,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2020 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2011 Buick Lucerne owners. The owner comments describe problems respondents experienced with this vehicle.

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine mounts

"The front engine mount failed and had to be replaced at 71,000 miles"

Anonymous, TX (2011 Buick Lucerne CXL 3.9-L V6)

"engine mount leaked fluid"

Anonymous, NJ (2011 Buick Lucerne CXL 3.9-L V6)

"2d Time engine mounts broke which caused the transmission to start slipping. Had to take engine out to replace the mounts."

Daniel R., VA (2011 Buick Lucerne 3.9-L V6)

"motor vibration, replaced mounts"

Alfred V., AZ (2011 Buick Lucerne CXL 3.9-L V6)

"I have had to replace the engine mounts (at least one) three times--all covered by warranty"

Neil T., FL (2011 Buick Lucerne CXL 3.9-L V6)

"Front mount broke and has came loose two more times"

Anonymous, MO (2011 Buick Lucerne CXL 3.9-L V6)
Oil leaks

"replace oil pan gasket"

Anonymous, KY (2011 Buick Lucerne CXL 3.9-L V6)

"Both the oil pan gasket and the crankshaft seal leaked and had to be replaced. This happened at 71,000 miles"

Anonymous, TX (2011 Buick Lucerne CXL 3.9-L V6)

"Since i purchased the car, I have experienced 3 oil leaks. 2 were the seal. 1 was the oil pan itself. all work was done under warranty"

Anonymous, AZ (2011 Buick Lucerne CXL 3.9-L V6)

"oil pan gasket"

Anonymous, MB (2011 Buick Lucerne CXL 3.9-L V6)

"There was an oil leak and warrantee covered it"

George K., AZ (2011 Buick Lucerne 3.9-L V6)

"Had oil pan replaced twice, drive shaft seal replaced four times, transmission cooling line to radiator replaced once"

Anonymous, MI (2011 Buick Lucerne CXL 4.6-L V8)

"Need under warranty; Intake manifold gasket Oil pan Oil pan gasket"

Anonymous, ON (2011 Buick Lucerne CXL 3.9-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

"line was put in wrong place at factory and rubbed a hole in it. Took a long time to happen though"

Anonymous, IL (2011 Buick Lucerne CXL 3.9-L V6)

"The tubing used to power steering fluid corroded to a point where all the fluids were lost, causing a loss of power assist"

Anonymous, NY (2011 Buick Lucerne CXL 3.9-L V6)
Power steering pumps and hoses

"Hoses or tubing corroded away"

Anonymous, NY (2011 Buick Lucerne CXL 3.9-L V6)
Shocks or struts

"For some reason I keep going through shock mounts. This is the 3rd time I have replaced them."

D G., KS (2011 Buick Lucerne CXL 3.9-L V6)

"spring failure replaced with Monroe quick struts which includes spring"

Anonymous, NJ (2011 Buick Lucerne CX 3.9-L V6)
Springs or torsion bars

"spring failure replaced with Monroe quickstruts which includes strut"

Anonymous, NJ (2011 Buick Lucerne CX 3.9-L V6)
Steering linkage (includes rack and pinion)

"Steering gear leaking a small amount. Replaced at no cost under warranty"

Marlene L., AB (2011 Buick Lucerne CXL 3.9-L V6)
Tie rods

"Noticed rumbling low level noise when cornering. Took in to dealer and his guy took car out and could not find any problem. Two weeks later I made appointment for his front end guy to ride with me. He had no problem finding or identifying problem.. I"

Anonymous, OH (2011 Buick Lucerne CXL 3.9-L V6)
Wheel balance

"balance with each oil change wall mart life of tire balance"

Hbert H., TN (2011 Buick Lucerne CXL 3.9-L V6)
Wheel bearings

"Noise right side"

Hbert H., TN (2011 Buick Lucerne CXL 3.9-L V6)

"Wheel hub replacement due to plastic film wrapping around the hub while driving"

C M., CA (2011 Buick Lucerne CXL 3.9-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"AC malfunction caused water to fill floor, left rear, multiple times. Not until personal research were we able to show the dealer repair how to fix what was wrong based on history from others with same problem."

Anonymous, AR (2011 Buick Lucerne CXL 3.9-L V6)

"Ports around windshield become blocked from debris and need to be taken apart and cleaned manually every 1-2 years - at owner's cost. Obvious defect in design not willing to be addressed by GM."

William T., IL (2011 Buick Lucerne CXL 4.6-L V8)
Seals and/or weather-stripping

"Seals around windows and doors have leaked slightly since date of delivery. Weatherstripping around doors is falling apart - dealer claims normal wear and tear."

William T., IL (2011 Buick Lucerne CXL 4.6-L V8)
Squeaks or rattles

"Clicking noise when engine is running. Also, rattles inside front of dash area."

R B., CA (2011 Buick Lucerne CXL 3.9-L V6)

"Sunroof leaked air and rattled, as well as defective retraction mechanism. Replaced and it still rattles"

William T., IL (2011 Buick Lucerne CXL 4.6-L V8)
Wind noise

"Car would often have a loud high pitched squeal when driven 55 mph or faster."

Anonymous, IN (2011 Buick Lucerne CXL 3.9-L V6)

"Several side windows have air leaks which can't be detected/fixed by dealer"

William T., IL (2011 Buick Lucerne CXL 4.6-L V8)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"Wheel hub and ABS harness replaced due to corrosion"

Gerald E., DE (2011 Buick Lucerne CXL 3.9-L V6)
Regular brake failure

"metal brake line rusted through causing pedal to floor I was lucky I was stopped when failure occurred"

Anonymous, NJ (2011 Buick Lucerne CX 3.9-L V6)
Rotors

"Rotor warp caused vibration upon braking. Replaced rotors to correct problem"

Anonymous, WV (2011 Buick Lucerne CXL 3.9-L V6)

"bad rotors, replaced"

Alfred V., AZ (2011 Buick Lucerne CXL 3.9-L V6)

"Warped"

Anonymous, OH (2011 Buick Lucerne CXL 3.9-L V6)

"Front rotors warped at approximately 22,000 miles. Dealer turned but would replace. Warped again at 35,000. Dealer replaced front rotors this time"

Anonymous, PA (2011 Buick Lucerne CXL 3.9-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"The lane departure signal only works intermittently"

Edwin K., NE (2011 Buick Lucerne CXL)

"Lane departure system did not work. Fixed by dealer after delivery"

Anonymous, MN (2011 Buick Lucerne CXL 3.9-L V6)

"lane change avoidance system"

Anonymous, CA (2011 Buick Lucerne CXL 3.9-L V6)
In-dash navigation system (GPS)

"The GPS quit working. It was repaired under the extended warrantee that I purchased when I bought the car new. They had to replace the entire radio area of the dash."

D H., ND (2011 Buick Lucerne CXL 3.9-L V6)
Speakers

"Speakers on the drivers side of the vehicle have been cutting in and out over the past 10 months. often speakers are out for several days at a time."

Anonymous, MO (2011 Buick Lucerne CXL 3.9-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Exterior lights (other than headlights)

"Right rear signal lamp failed"

Don B., ON (2011 Buick Lucerne CX 3.9-L V6)

"Right rear tail light bulb failed"

Don B., ON (2011 Buick Lucerne 3.9-L V6)
Heated or cooled seats

"Heated seats do not stay heated on passenger side."

Anonymous, AR (2011 Buick Lucerne CXL 3.9-L V6)

"Front pass heating mech was replaced 3 times - twice in 2 weeks. No one seemed to know what the problem was until it was brought to the attn of the service mgr - very frustrating"

Anonymous, AZ (2011 Buick Lucerne CXL 3.9-L V6)
Tire pressure monitor

"Had the tires rotated as usual with the normal oil change - it took 3 different guys to get the problem solved and I had to return the car 3 times to get it done right"

Anonymous, AZ (2011 Buick Lucerne CXL 3.9-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Heated or cooled seat controls

"The seat heater does not work. It was replaced once and worked for a few weeks. Then it broke again"

Anonymous, MN (2011 Buick Lucerne CXL)
Seat controls - temperature

"Will cost lots of money to have the front passenger seat warmer repaired. Thus, however, is one of the many annoying problems with this vehicle."

Anonymous, AR (2011 Buick Lucerne CXL 3.9-L V6)

"Heated seats were a must for our current Buick in order for me to travel. Obvious there is a short or something that works only spasmodically. This and the interior wind noise are bad. Time to buy a new car. A Buick?"

Anonymous, AR (2011 Buick Lucerne CXL 3.9-L V6)
Sunroof

"New unit installed but dealership unable to correctly re-install control panel cover after 3 separate attempts."

William T., IL (2011 Buick Lucerne CXL 4.6-L V8)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Catalytic converter

"After driving, it gave off a rotten egg smell. Dealer said they could not find anything wrong but, they finally replaced the catalytic converter. This did not solve the problem. I took it to an ally shop and they said it had 3 bad sensors. Because of"

Donald W., IN (2011 Buick Lucerne CXL 3.9-L V6)

"Converter failed. Replaced under warranty"

Duane H., IL (2011 Buick Lucerne CXL 4.6-L V8)

"Smell outside and also in the cabin during and after driving"

Anonymous, TX (2011 Buick Lucerne CXL 3.9-L V6)
Other/unsure

"Warning light that this program is now working"

Anonymous, FL (2011 Buick Lucerne CXL 3.9-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

"The transmission began shifting hard in low gear upon acceleration and needed a complete rebuild. I believe the clutch plate in the transmission was failing and that was replaced along with seals and bearings."

Anonymous, MO (2011 Buick Lucerne CXL 3.9-L V6)

"Transmission was not shifting properly and stuttering when shifting - especially low gears (4 spd) but all gears affected. Took two trips in and a ride with their transmissions specialist to convince them of problem that I probably had since day of s"

Anonymous, OH (2011 Buick Lucerne CXL 3.9-L V6)

"transmission was slipping on initial acceleration and was repaired under the CPO warranty and has been operating properly since repair over 6 months ago"

Anonymous, NY (2011 Buick Lucerne CXL 3.9-L V6)

"The transmission began to "clunk" when changing gears. So we took it in for repair to a dealership and they repairs the leaks, solenoid, and various other transmission parts"

Robert H., ON (2011 Buick Lucerne 3.9-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

"Right front wheel bearing needed to be replace"

Robert N., AZ (2011 Buick Lucerne CXL 3.9-L V6)

"Leaking seal fixed under warranty"

Anonymous, PA (2011 Buick Lucerne CXL 3.9-L V6)

"Wheel bearing on passenger side failed. Not covered under warranty since 2010. This is a common problem with GM vehicles"

Steve S., ON (2011 Buick Lucerne CXL 3.9-L V6)
Electrical failure

"computer comtroller"

Sandra E., VT (2011 Buick Lucerne CXL 3.9-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"Trim strip between top and door on driver's side has come loose three times"

Anonymous, MI (2011 Buick Lucerne CXL 4.6-L V8)

"Driver side roof strip loose at rear of strip"

Don B., ON (2011 Buick Lucerne 3.9-L V6)
Paint (fading, chalking, cracking, or peeling)

"Paint is an issue. Front bumper was repainted. Trim was replaced. All was done under warranty. Still has paint scratches today, but have not been repaired"

James B., TX (2011 Buick Lucerne CXL 3.9-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Electrical failure

"the A/C stopped working while we were on vacation the wire grounded out and had to be replaced"

Anonymous, NC (2011 Buick Lucerne CXL 3.9-L V6)
Refrigerant leaks

"It was a loss of Freon. The Freon was replaced two months ago and the pressure is still holding as of today"

Anonymous, AZ (2011 Buick Lucerne CXL 3.9-L V6)

"I had a Freon leak, was quickly fixed, no problems since"

Judith W., SD (2011 Buick Lucerne)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel pump

"short in fuel pump wiring and would not shut off. would run battery down. fuel pump is in tank"

Anonymous, IL (2011 Buick Lucerne CXL 3.9-L V6)
Sensors (includes O2 or oxygen sensor)

"I continued to get a "check engine light" on the dash. Finally, I was told that there is a fix being worked out by the mfg and it will be covered at no charge to me. I've had this problem for almost 2 years and it took this long to either find out or tell me about it. I have since moved to a new state and must start over again with a new dealer. Frustrating to say the least!"

Anonymous, FL (2011 Buick Lucerne CXL 3.9-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Water pump

"The shaft seal started leaking. I detected this by the level in the coolant reservoir dropping"

Charles J., TX (2011 Buick Lucerne CXL 3.9-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"engine blew gasket and piston froze"

George C., IL (2011 Buick Lucerne CX 3.9-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Starter

"Starter motor would not function sporadically so car wouldn't start"

Howard M., NE (2011 Buick Lucerne CXL 3.9-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Transmission computer

"False codes were stored in the computer and we got them erased but they kept coming back until the dealership repaired them"

Robert H., ON (2011 Buick Lucerne 3.9-L V6)

Compare 2011 Models

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
ELECTRICAL SYSTEM:IGNITION
Jun 23 2014
If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Summary:
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
What should you do:
GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V355000
Potential Number of Units Affected: 3141731
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Nov 05 2010
A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE COMPARTMENT FIRE.
Summary:
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. IF EITHER THE STARTER OR ALTERNATOR CABLE IS CONTACTING THE POWER STEERING RETURN LINE, THE CABLE COULD WEAR THROUGH THE LINE, CAUSING A POWER STEERING FLUID LEAK.
What should you do:
DEALERS WILL SECURE AND IF NECESSARY REROUTE THE LINES TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 19, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, BUICK AT 1-866-608-8080 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
For more information:
GM SAFETY RECALL NO. 10351.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO <A HREF=HTTP://WWW.SAFERCAR.GOV>HTTP://WWW.SAFERCAR.GOV</A> .
NHTSA CAMPAIGN ID Number: 10V553000
Potential Number of Units Affected: 13780
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