Stylish, agile, and quiet, the Cadillac SRX is a competitive choice among upscale compact SUVs. The interior is richly appointed and nicely detailed. Updated for 2012 with a more powerful V6 that replaced both previously offered engines, this version of the SRX delivered slightly improved acceleration and fuel economy.
Alerts
There are 3 recalls on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2012 Cadillac SRX has been recalled 3 times by NHTSA. View Recalls
Research Years * Redesign year
Worse Better
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01
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05
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10*
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13
14
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17
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Overall Reliability Verdict
NA
NA
NA
NA
NA
NA
NA
NA
POTENTIAL TROUBLE SPOTS
Engine Major
NA
NA
NA
NA
NA
NA
NA
NA
Engine Minor
NA
NA
NA
NA
NA
NA
NA
NA
Engine Cooling
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Major
NA
NA
NA
NA
NA
NA
NA
NA
Transmission Minor
NA
NA
NA
NA
NA
NA
NA
NA
Drive System
NA
NA
NA
NA
NA
NA
NA
NA
Fuel System
NA
NA
NA
NA
NA
NA
NA
NA
Electric System
NA
NA
NA
NA
NA
NA
NA
NA
Climate System
NA
NA
NA
NA
NA
NA
NA
NA
Suspension
NA
NA
NA
NA
NA
NA
NA
NA
Brakes
NA
NA
NA
NA
NA
NA
NA
NA
Exhaust
NA
NA
NA
NA
NA
NA
NA
NA
Paint/Trim
NA
NA
NA
NA
NA
NA
NA
NA
Body Integrity
NA
NA
NA
NA
NA
NA
NA
NA
Body Hardware
NA
NA
NA
NA
NA
NA
NA
NA
Power Equipment
NA
NA
NA
NA
NA
NA
NA
NA
In-car Electronics
NA
NA
NA
NA
NA
NA
NA
NA
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for over 300,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2021 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2012 Cadillac SRX owners. The owner comments describe problems respondents experienced with this vehicle.

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

12V power plug

"The car would not start"

Anonymous, (2012 Cadillac SRX None 3.6-L V6)
Clock

"Stop working. Unable to reset"

Fred G., TX (2012 Cadillac SRX None 3.6-L V6)
Gauges

"I have taken this car in for repairs three times to fix the outside temperature gauge. I doesn't read properly. It can be 65 outside and the darn thing sticks at 42 or whatever number it decides to stay on. Annoying"

Anonymous, OR (2012 Cadillac SRX None 3.6-L V6)
Headlights

"headlamps developed condensation on the inside of covers resulting in replacement of both"

Anonymous, FL (2012 Cadillac SRX None 3.6-L V6)

"Headlights became increasingly dim. Replaced both headlights at Cadillac. Still have NOT received reimbursement from GM"

Anonymous, CA (2012 Cadillac SRX None 3.6-L V6)

"Condensation inside to see your headlights replacement cost $1800 each. At the dealership."

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

"Both headlights became quite dim. Tried replacing with brighter bulb to no effect. The problem was that the lens that sits in front of the bulb on both sides of the vehicle had become clouded/obscured. Dealer told me that this was known problem on 2011-2012 SRX vehicles. GM doesn't sell a replacement lens by itself. We had to replace the entire headlight assembly on both sides of the car to the tune of about $1,400. Extended warranty (GM Protection Plan) did not cover the repairs"

Stephen M., TX (2012 Cadillac SRX None 3.6-L V6)

"I installed HID headlights due to the poor nature of the Halogens as equipped. Shame on Cadillac for being so cheap on a premium car. Why sell it as a Cadillac if you aren't going to make it a premium vehicle with the customer service also to back it up"

Steven M., PA (2012 Cadillac SRX None 3.6-L V6)

"The headlights were part of a recall. The plastic deteriorated which caused the lights to be less visible"

Anonymous, (2012 Cadillac SRX None 3.6-L V6)

"Moisture getting into light enclosure causing reflective material to break down lights go dim. Resolved in 2019."

Anonymous, LA (2012 Cadillac SRX None 3.6-L V6)

"GM notice lights fog over. Replaced for $1600 & await refund from GM"

Anonymous, NC (2012 Cadillac SRX None 3.6-L V6)

"Had to have the plastic light lens replaced"

Anonymous, GA (2012 Cadillac SRX None 3.6-L V6)

"Low beam headlights became very dim. Needed to use high beam at night to see the road."

Anonymous, NC (2012 Cadillac SRX None 3.6-L V6)

"Over time the low-beam headlights got dimmer and dimmer to the point where driving at night felt dangerous. GM had a program for fixing it [a class action suit was underway.] I opted to get it done so the car would be safe sooner. I had to pay [$1400] and I will get it refunded in about 3 months. I am not happy that they wouldn't just cover the cost at the time the lights were replaced."

Anonymous, MI (2012 Cadillac SRX None 3.6-L V6)
Heated or cooled seats

"I had problems with the drivers seat from the beginning. It would go into a position on its own. Service kept telling me there was nothing wrong, nothing showed up on the diagnostics. Finally about 6 months ago the seat doesn’t move. The mother needs replacing, $1500."

Kathleen H., FL (2012 Cadillac SRX None 3.6-L V6)
Keyless entry

"The car locked with the keys in it and I was unable to open the door. I had to call a locksmith. This occurred about 4times"

Kathleen H., FL (2012 Cadillac SRX None 3.6-L V6)

"unreliable. Sometimes it works and sometimes it does not"

Anonymous, OH (2012 Cadillac SRX None 3.6-L V6)

"The key fob was not operating at long distances from the car. The distance kept getting shorter to be effective. Battery was replaced to no avail. Again, the computer circuit board was the root cause"

Anonymous, NJ (2012 Cadillac SRX None 3.6-L V6)

"Both keys were left in the car while in the garage and the car locked and couldn't open the doors. Kept getting message that said "no remote""

Anonymous, FL (2012 Cadillac SRX None 3.6-L V6)

"would not recognize the remote. had to dealership and they could not figure out why either"

Anonymous, OH (2012 Cadillac SRX None 3.6-L V6)
Tire pressure monitor

"still dealing with the problem. Replace batteries in key remote, but problem keeps recurring"

Damon G., MD (2012 Cadillac SRX None 3.6-L V6)

"Monitors were replaced twice. The real problem was the computer circuit board. It took 3 visits to determine this"

Anonymous, NJ (2012 Cadillac SRX None 3.6-L V6)
Wiper motor or washer

"Automatic rain sensor ran fast in low rain and too slow in a heavy rain"

Anonymous, MN (2012 Cadillac SRX None 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Air or water leaks

"water in the trunk area, casing the power lift gate hydraulic motor to fail"

Robert M., AB (2012 Cadillac SRX None 3.6-L V6)

"water leaked into the passenger compartment it was a defective part that was not covered under warranty they had a recall but unfortunenatly for me it had expired had to pay $450.00 to get it fixed"

James V., MI (2012 Cadillac SRX None 3.6-L V6)

"Leak in drivers side panel near windshield. Rear window sprayed water above glass and heavy stream shooting down the bumper"

Anonymous, NC (2012 Cadillac SRX None 3.6-L V6)

"Water leaks through faulty engineering caused flooding inside car which caused gross damage to electronics systems-"

Anonymous, LA (2012 Cadillac SRX None 3.6-L V6)

"Sunroof leaking water. Left side seal to channel away water needed to be replaced."

Anonymous, MI (2012 Cadillac SRX None 3.6-L V6)

"Water leaking from clogged drains in the sunroof"

Anonymous, NY (2012 Cadillac SRX None 3.6-L V6)

"sunroof drain leaked water inside vehicle"

Anonymous, NC (2012 Cadillac SRX None 3.6-L V6)

"Kinked drain hose from sun roof caused flood in rear compartment shorting hatch lift mechanism to fail. This required replacement"

Anonymous, ON (2012 Cadillac SRX None 3.6-L V6)

"Tires seem to have slow leak and you have to go to dealer to get them filled with nitrogen"

Anonymous, IL (2012 Cadillac SRX None 3.6-L V6)
Seals and/or weather-stripping

"rear lift gate seal does not fit properly, (as if the one piece seal was to small)"

Robert M., AB (2012 Cadillac SRX None 3.6-L V6)

"Drainage tubes associated with the sunroof become clogged and this creates an internal leak within the car, which shows up in the rear cargo compartment of the vehicle."

Anonymous, (2012 Cadillac SRX None 3.6-L V6)
Squeaks or rattles

"rear passenger area rfattle"

Robert M., AB (2012 Cadillac SRX None 3.6-L V6)

"annoying"

Anonymous, OH (2012 Cadillac SRX None 3.6-L V6)

"repeated noise in the rear axle"

Gary B., WV (2012 Cadillac SRX None 3.6-L V6)

"There was a recall for a rear end squeak. It was taken to the dealer for repair but has to go back because it has gotten worse. It is still under warranty"

P A., OH (2012 Cadillac SRX None 3.6-L V6)

"just about the 3 year mark, the vehicle has been riddled with Squeaks, moans and groans, coming from the rear, front during normal driving and the steering CV boots are making noises while turning"

Anonymous, MA (2012 Cadillac SRX None 3.6-L V6)
Wind noise

"Wind/road noise is so loud it is had to hear from the back seat to the front seat."

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

"when temperature drops below -4 C, wind noise from top of rear hatch"

Robert M., AB (2012 Cadillac SRX None 3.6-L V6)

"when temperature is -4 C or colder howling noise from rear tailgate with speeds over 15 kmh"

Robert M., AB (2012 Cadillac SRX None 3.6-L V6)

"For a luxury car, it is very noisy. Very loud on engine acceleration"

Anonymous, OH (2012 Cadillac SRX None 3.6-L V6)

"Driving on expressway there's loud noise that sounds like a window is cracked open but everything is closed including the sunroof"

Anonymous, IL (2012 Cadillac SRX None 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"When the steering became misaligned it caused the the power steering to suddenly stop working. I was making a low speed turn at the time and it was dangerous."

Anonymous, GA (2012 Cadillac SRX None 3.6-L V6)

"Front and rear alignment needed work"

James G., FL (2012 Cadillac SRX None 3.6-L V6)
Ball joints

"Several faulty parts associated with the front passenger side wheel and axle in which the wheel nearly broke off while driving under 45mph. We were fortunate to stop and get the car towed when we heard unusual noise and had difficulty steering."

Anonymous, NJ (2012 Cadillac SRX None 3.6-L V6)
Bushings

"Front right bearing became defective...had to be replaced"

Tom F., NH (2012 Cadillac SRX None 3.6-L V6)

"Bushing in front end of vehicle went bad after only 20,000 miles. Caused a loud clunking noise"

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

"replaced upper front strut bushings making a noise in cold weather while turning steering wheel. Cadillac repaired them under warranty, no further action required"

Gale B., IL (2012 Cadillac SRX None 3.6-L V6)
Power steering pumps and hoses

"a grinding noise when stationary and turning the steering wheel"

Robert M., AB (2012 Cadillac SRX None 3.6-L V6)

"power steering started to groan and jerk when turning the steering wheel. Dealer said it was pump failure and replaced it under warranty. Dealer broke mounting bracket during repair and did not notify us. I found it when checking their work. Dealer replaced bracket"

Anonymous, OH (2012 Cadillac SRX None 3.6-L V6)

"pump needed to be replaced at 124,000 miles"

Anonymous, (2012 Cadillac SRX None 3.6-L V6)
Shocks or struts

"Turning the steering wheel produced a 'whir' sound'. Under warranty, the Cadillac dealer replaced some suspension components"

Anonymous, NC (2012 Cadillac SRX None 3.6-L V6)
Springs or torsion bars

"the ride was very ruff"

Anonymous, NJ (2012 Cadillac SRX None 3.6-L V6)
Steering linkage (includes rack and pinion)

"Had to have some work on ball joints... at 122,000 miles ..."

Anonymous, (2012 Cadillac SRX None 3.6-L V6)
Tire wear is uneven

"The Michelin tires only have 30000 miles on them and have to be replaced"

Anonymous, NJ (2012 Cadillac SRX None 3.6-L V6)
Wheel bearings

"Noisy Right Rear wheel bearing required replacement. The noise was increasing slowly to the point where it was quite noticeable."

Anonymous, OH (2012 Cadillac SRX None 3.6-L V6)

"Noise from one rear bearing."

Gerald D., OH (2012 Cadillac SRX None 3.6-L V6)

"Left rear wheel bearing started to hum and was replaced correcting the problem"

Glenn I., FL (2012 Cadillac SRX None 3.6-L V6)

"car had roaring noise when purchased. dealer said it was tires, found not to be the case"

Joseph G., FL (2012 Cadillac SRX None 3.6-L V6)

"Worn wheel bearing in driver's side front wheel had to be replaced"

Anonymous, FL (2012 Cadillac SRX None 3.6-L V6)

"Rear wheel bearing failure. loud rumble noise. Dealer replaced right rear 2 years ago. Replaced left rear this year. This is not an isolated case, my sister SRX did same"

Anonymous, OH (2012 Cadillac SRX None 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

4WD/AWD components

"Problem with rear"

Anonymous, NJ (2012 Cadillac SRX None 3.6-L V6)

"A known failure in SRX is the rear differential that will fail with messages on the console. It's a 1000 $ fix to repair the pump in there. Very expensive repair for a known issue from the online forums (others noting failures too) Also, the halogen headlights are known for water intrusion also a known failure with no remedy other than 750 $ replacement costs. Terrible customer service from Cadillac. Not recommended by me !"

Steven M., PA (2012 Cadillac SRX None 3.6-L V6)

"AWD clutch failed, no 4wdrive, fixed by dealer under warranty"

Doug M., MI (2012 Cadillac SRX None 3.6-L V6)

"stayed in 2 wheel drive"

Anonymous, WI (2012 Cadillac SRX None 3.6-L V6)

"AWD stopped working, but it was still under warranty, so dealer took care of it for no charge"

Anonymous, MI (2012 Cadillac SRX None 3.6-L V6)
Differential

"Indicator light showed problem in real axle area. Dealer felt real axle should be taken apart to view and/or repair. Repair cost was $1,200."

Tom F., NH (2012 Cadillac SRX None 3.6-L V6)

"Oil leak in rear end lead to a complete tear down"

Clinton B., NY (2012 Cadillac SRX None 3.6-L V6)

"This car has a clunking sound every time you accelerate or decelerate. Dealer told me this is normal."

Anonymous, MO (2012 Cadillac SRX None 3.6-L V6)

"Dash light said rear axle needed service. Repaired under warranty by dealer"

Lee W., MD (2012 Cadillac SRX None 3.6-L V6)
Driveshaft or axle

"First time I’ve ever had a rear bearing go out within the first four years. No warranty."

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

"Noise in the rear axle. Noise comfirmed by Cadillac tech. Been to the Cadillac dealership 7 times for attempted repair. Still not repaired"

Gary B., WV (2012 Cadillac SRX None 3.6-L V6)

"needed rear awd unit replaced. replaced it under recall"

Anonymous, OH (2012 Cadillac SRX None 3.6-L V6)

"One of the annoying issues with this car is the low-end groan of the drive-train. I thought it was the power steering but it is just the way the darn thing is.You don't hear it all the time, but it definitely has a groan to it"

Anonymous, OR (2012 Cadillac SRX None 3.6-L V6)
Electrical failure

"Auto would not start and kept saying to shift to park even though it was already in park"

John S., WA (2012 Cadillac SRX None 3.6-L V6)
Stability control (ESC)

"I don't know what part broke, but it became un-drivable & nearly caused a crash. It was a recall item"

Anonymous, MI (2012 Cadillac SRX None 3.6-L V6)
Transfer case

"not sure of details but the dash indicated a problem that Cadillac fixed under warranty"

Anonymous, PA (2012 Cadillac SRX None 3.6-L V6)

"Cracked Transfer Case leaking fluid on garage floor."

Anonymous, MI (2012 Cadillac SRX None 3.6-L V6)

"Leaking Fluid. First attempt was replacing the seal. Still leaking. Found Cracked Transfer Case, Had to be replaced My cost was 880.00 plus 200 for attempt at seal repair. Total cost 2,400.00 without discount."

Anonymous, MI (2012 Cadillac SRX None 3.6-L V6)

"Couldn't shift into park"

John S., WA (2012 Cadillac SRX None 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Backup or other camera/sensors

"Service Module went out"

John P., GA (2012 Cadillac SRX None 3.6-L V6)

"backup camera quit working within a week of warranty expiration. Have not had repaired yet"

Wesley S., TX (2012 Cadillac SRX None 3.6-L V6)

"Camera takes a long time to engage when putting in reverse, and stays on even when shifting into drive"

Anonymous, NY (2012 Cadillac SRX None 3.6-L V6)
CD player

"Inconsistently reads CDs"

Michael B., OK (2012 Cadillac SRX None 3.6-L V6)
Display screen freezes up

"Unable to navigate to other options. Need to turn car off to reset"

Fred G., TX (2012 Cadillac SRX None 3.6-L V6)
Display screen goes blank

"Entire display for the entertainment system and navigation system would go blank."

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)
In-dash navigation system (GPS)

"It costs $200 to update. It doesnt give good directions, i.e. take a left when it should be a right"

Anonymous, MN (2012 Cadillac SRX None 3.6-L V6)

"It would lose its memory of previous destinations"

Anonymous, FL (2012 Cadillac SRX None 3.6-L V6)
Radio

"Antenna was damaged causing mediocre sound"

Anonymous, MD (2012 Cadillac SRX None 3.6-L V6)
Speakers

"speakers were not working in the rear of the car, they were not connected"

Anonymous, FL (2012 Cadillac SRX None 3.6-L V6)
Steering wheel controls

"Audio controls via steering wheel sometimes work, sometimes don't and when they do work are very sluggish to respond"

Anonymous, NY (2012 Cadillac SRX None 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

"The problem was with the exhaust cam solenoid switch. Caused the check engine light to come on. Fixed by dealer under the extended warranty"

Lloyd N., NV (2012 Cadillac SRX None 3.6-L V6)
Engine knock or ping

"Service engine warning light and engine running a little rough.. Dealer serviced valves"

William M., PA (2012 Cadillac SRX None 3.6-L V6)
Engine mounts

"Recall, we did not have any problem. Serviced free"

Glen G., AZ (2012 Cadillac SRX None 3.6-L V6)
Oil leaks

"gear oil leaked from rear differential/awd line"

Anonymous, IL (2012 Cadillac SRX None 3.6-L V6)

"Oil engine seal leak which cost approx. $2000 to repair"

Anonymous, MO (2012 Cadillac SRX None 3.6-L V6)

"One small oil leak turned into a $3500 repair."

Anonymous, FL (2012 Cadillac SRX None 3.6-L V6)

"Just started"

Glenn M., WI (2012 Cadillac SRX None 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

A/C compressor

"Have to set AC at 68 degrees in order to cool enough for Texas summers."

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

"Compressor went and refrigerant all leaked out"

Frederick K., MD (2012 Cadillac SRX None 3.6-L V6)

"replaced the compressor... the new replacment compressor did not work properly and the shop replaced that one. The car was in the shop three days."

Anonymous, NY (2012 Cadillac SRX None 3.6-L V6)

"Air conditioning does not stay cool enough, even though all the fluids are filled"

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

"Compressor stopped working - car is in the dealership and the compressor is being replaced"

Anonymous, GA (2012 Cadillac SRX None 3.6-L V6)
Blower (fan) motor

"The 2nd day I had the car the blower was stuck in a middle position between the defroster and a/c positions. Whole system never worked right since then and dealer never fixed right"

Anonymous, FL (2012 Cadillac SRX None 3.6-L V6)
Condenser

"System had a "slow" leak in the condenser. I'm sure it was there during the bumper-to-bumper warranty that expired at 50,000 - I reported the issue at 60,000. Repair cost was approx. $480 - now, the best it's operated!"

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"Headlight lenses became severely clouded even though assembly seals were never broken. It was to the point where the headlights were so dim at night that it was difficult to see much in front of the vehicle. Had to replace the entire assembly and lenses for both headlights. Not covered under GM Protection Plan."

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)
Seat controls - movement

"It seems that no one knows how to properly adjust the drivers seat which is not completely automatic anyway."

Hershall B., NC (2012 Cadillac SRX None 3.6-L V6)

"From day one seat controls and mirrors do not return automatically to the computer setting when getting into vehicle"

Anonymous, SK (2012 Cadillac SRX None 3.6-L V6)
Sunroof

"Auto purchased new, after several months floor mats were found totally wet with rain. Numerous service calls later sunroof drain was determined to be too short and replaced."

Hershall B., NC (2012 Cadillac SRX None 3.6-L V6)
Tailgate, hatch or trunk

"hydraulic lift assist began leaking. Dealer recommends replacing both lift assists and something on the inside of the hatch. Better advice would have been to wait for total failure and fix it then"

Wesley S., TX (2012 Cadillac SRX None 3.6-L V6)

"one strut failing; have not yet repaired, but will soon"

Wesley S., TX (2012 Cadillac SRX None 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

"When applying normal breaking, it always feels like the ABS is gripping/releasing/gripping."

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)
Parking brake

"Breaks locked up in the garage and had to get dealer wrecker to take it to the shop for repairs"

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

"Breaks locked while parked in our garage....dealer could not unlock them and had to drag the car onto a wrecker to get it to the dealer for repairs"

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)
Regular brake failure

"Constantly changing break pads"

Anonymous, CA (2012 Cadillac SRX None 3.6-L V6)
Rotors

"Dealer caught it at 85,000 checkup"

Anonymous, AZ (2012 Cadillac SRX None 3.6-L V6)
Squeaking

"Brakes squeak when I am driving at a low speed and press the brakes. Dealership cannot find problem."

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

"front deflector is too low for curbs and ;parking areas tore off lower deflector"

Michael K., PA (2012 Cadillac SRX None 3.6-L V6)
Paint (fading, chalking, cracking, or peeling)

"Chipped paint"

Mary O., CA (2012 Cadillac SRX None 3.6-L V6)

"Hood had to be repainted because of rust bulbs at the front edge,"

Anonymous, MI (2012 Cadillac SRX None 3.6-L V6)

"Paint peeling several places car always garaged"

Anonymous, CA (2012 Cadillac SRX None 3.6-L V6)

"Paint faded in two areas"

Anonymous, FL (2012 Cadillac SRX None 3.6-L V6)
Rust

"Front panel is showing signs of corrosion/rust"

Anonymous, OH (2012 Cadillac SRX None 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Alternator

"On a very warm day we stopped at a shopping center and upon return to make our commute back home the Charging system displayed a warning that the system was not charging the battery. We thought it was because of the very warm temperture outside. Made it to autozone to have the battery checked and the diagnostic indicated the battery was weak. A new battery was not required. We drive home and connected a battery charger to the system to allow it to charge overnight. Next morning, The indicator li"

William D., VA (2012 Cadillac SRX None 3.6-L V6)
Battery (not hybrid or electric)

"The battery lasted less than 4 years. Very cheap"

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

"battery failed on two occasions. It took several trips in for service before it was remedied"

Anonymous, IL (2012 Cadillac SRX None 3.6-L V6)
Electronic ignition

"Th batteries in the key fob quit using. I was never given instructions or clarifications on how to start the car when the key fob is unusable. The instruction manual was very confusing. Finally got car to dealership and the maintenance mechanic didn't know either and went to others for help. Got clarification and new batteries. Don't know why the key in the fob can't also be used to start car in these circumstances"

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)
Spark plugs or wires failure

"Three fuel injectors needed replacing at only 42000 miles as the check engine light came on. Dealer had to consult GM to identify problem as the code was non-specific."

Anonymous, PA (2012 Cadillac SRX None 3.6-L V6)

"Three Fuel injectors malfunctioned causing check engine light to come on. Dealer had to consult with GM to identify the problem and replaced them for about $1,300."

Anonymous, PA (2012 Cadillac SRX None 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Engine rebuild or replacement

"A broken valve spring"

Anonymous, FL (2012 Cadillac SRX None 3.6-L V6)
Head gasket

"This definitely should not have happen with the low mileage on the car and the car is only 6 years old with only 51,000. The issue cost $1900 to repair."

Anonymous, MD (2012 Cadillac SRX None 3.6-L V6)

"Oil was leaking from the head gasket. I thought the oil filter had not been tighten properly from a previous oil change. Car had only about 50.000 miles. I have a 15 year old Toyota Camry that had never had work on the engine other then a tune up at 118,000 miles. Car still runs like new!"

Damon G., MD (2012 Cadillac SRX None 3.6-L V6)
Timing belt or chain

"Timing belt was loose noticed when had the engine apart for head gasket leak. Service said good idea to replace before major problem and labor would be just as much as repairing the head gasket. I called GM because the car was out of warranty and I wanted to see whether there were complaints with this particular model. I did research on internet and found several folks had similar problems with timing chain."

Anonymous, MD (2012 Cadillac SRX None 3.6-L V6)

"Problem discovered during the head gasket repair. The car has dual timing chains. One was loose. Dealership recommended I get repaired while had the engine open for head gasket. I agreed. cost was close to $2800 on a car that had less then 50,000 miles. Very disappointing."

Damon G., MD (2012 Cadillac SRX None 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Exhaust leaks

"This problem was rotted transitions close to the engine and requiring replacement of the catalytic converter as well. Made car shake/unusable."

Anonymous, IL (2012 Cadillac SRX None 3.6-L V6)
Muffler

"The muffler was defective when I purchased it. The dealer made the repair as a part of the warranty"

Morse B., MI (2012 Cadillac SRX None 3.6-L V6)
Pipes

"This was actually the same problem... transitions in exhaust piping."

Anonymous, IL (2012 Cadillac SRX None 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Rough shifting

"Accelerator hesitates when pressed to speed up and system jerks when brake is pressed and even when foot is off brake and I am trying to coast down to a lower speed. Car shudders when I have brake pressed and not moving, like sitting at a red light"

Anonymous, TX (2012 Cadillac SRX None 3.6-L V6)

"When putting car in gear it would not move in rev and drive Would have to goose it to get the srx to move. Sometimes would put in gear and if my foot was not on brake it would take off. Some times it would slip out of gear when trying to get up to speed for interstate. Still has not been resolved"

Anonymous, LA (2012 Cadillac SRX None 3.6-L V6)
Transmission computer

"2012 SRX had a faulty transmission. Erratic shifting, non-responsive in turns & acceleration. Software upgrades did not fix the problem. Dealer would not do more to fix this dangerous problem"

Martin J., IL (2012 Cadillac SRX None 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Fuel injection system

"fuel to air mixture valve was dirty and caused the car to shot down"

Anonymous, IL (2012 Cadillac SRX None 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Compare 2012 Models

Similar Cars
Acura MDX
Buick Enclave
Cadillac SRX
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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
SUSPENSION
Jun 24, 2021
A loose toe link can separate and cause a loss of vehicle control, increasing the risk of a crash.
Summary:
General Motors, LLC (GM) is recalling certain 2010-2016 Cadillac SRX and 2011-2012 Saab 9-4X vehicles. The rear suspension toe link adjuster may not have been tightened properly, which could result in a loose toe link.
What should you do:
Dealers will replace the adjustable toe link with a non-adjustable one, free of charge. Owners are advised to not drive their vehicle if they experience certain Malfunction Indicator Lamp (MIL) warnings or other issues, such as unusual steering behavior, while driving. Please see the Part 573 report for the full list of warnings. Interim owner notification letters were mailed August 6, 2021. Owner notification letters were mailed on October 25, 2021. Cadillac and Saab customers may direct questions to Cadillac customer service at 1-800-333-4223. GM's number for this recall is N212340980.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
NHTSA CAMPAIGN ID Number: 21V473000
Potential Number of Units Affected: 380498
SUSPENSION
Sep 19, 2014
Failure of the toe adjuster link could cause a loss of vehicle control, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2010-2015 Cadillac SRX vehicles manufactured April 14, 2009, to September 1, 2014, and 2011-2012 Saab 9-4X vehicles manufactured February 1, 2011, to September 13, 2011. On the affected vehicles, the jam nut in the rear suspension toe adjuster link may not be torqued to the proper specification. A loose toe adjuster link can cause the vehicle to sway or wander at highway speeds. A loose toe adjuster link may lead to thread damage and eventual failure. Failure of the toe adjuster link will cause an abrupt change in the vehicle's alignment.
What should you do:
GM will notify owners, and dealers will inspect the torque of the left and right rear toe link adjuster lock nuts, and replace the parts if there is evidence of damage or a loose link, free of charge. The The recall began November 11, 2014. Owners may contact Cadillac customer service at 1-800-458-8006 or Saab customer service at 1-800-955-9007. GM's number for this recall is 14457.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V571000
Potential Number of Units Affected: 290241
SEATS
Jul 23, 2014
If the driver's seat unexpectedly drops, the distraction and altered seat position may affect the drivers' control of the vehicle, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2011-2012 Buick LaCrosse, Regal and Chevrolet Camaro, as well as certain 2010-2012 Cadillac SRX, Chevrolet Equinox and GMC Terrain vehicles, equipped with power height adjustable driver and passenger seats. In the affected vehicles, the bolt that secures the driver's and passenger's power front seat height adjuster may fall out causing the seat to drop suddenly to the lowest vertical position.
What should you do:
GM will notify owners, and dealers will replace the height adjuster shoulder bolts, free of charge. The manufacturer distributed interim letters to owners on September 11, 2014. The recall began on December 26, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), or 1-800-462-8782 (GMC). GM's number for this recall is 14271.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 14V447000
Potential Number of Units Affected: 414333
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