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Cadillac's SRX luxury SUV’s handling is fairly agile and its ride balances tautness with suppleness. The extremely well appointed cabin features very supportive front seats. But significant problems cut into the appeal. Driver visibility is difficult, thanks to thick windshield pillars and a small rear window.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
NA
2005
NA
2006
NA
2007
NA
2008
NA
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
2001
2002
2003
2004
NA
2005
NA
2006
NA
2007
NA
2008
2009
NA
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
Styling Styling How it looks inside and out
Safety Equipment
ABS and ESC standard. Side and head protection air bags standard.
Road Test

Cadillac's SRX luxury SUV’s handling is fairly agile and its ride balances tautness with suppleness. The extremely well appointed cabin features very supportive front seats.

But significant problems cut into the appeal. Driver visibility is difficult, thanks to thick windshield pillars and a small rear window. Added for 2013, the CUE controls are complicated, confounding, and confusing, substituting a finicky touchscreen and flush touch surfaces for most normal knobs and buttons. The rear seat is also fairly snug.

Seating
2 front, 3 rear
Drive Wheels
AWD , Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
4-door SUV
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 3.6-liter V6 (308 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2014 Cadillac SRX owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

“See previous comment”

Ron W., TN (2014 Cadillac SRX None 3.6-L V6)

“climate contol system would not work correctly. fan options quit working on display screen. problem was fixed under warranty”

Anonymous, NC (2014 Cadillac SRX None 3.6-L V6)

“The dealer replaced the component with the wrong one, had to make two trips in to repair”

Robert P., WA (2014 Cadillac SRX None 3.6-L V6)
Display screen goes blank

“everything goes blank and a/c and heating does not work”

Frank T., NY (2014 Cadillac SRX None 3.6-L V6)
In-dash navigation system (GPS)

“Very inaccurate in selecting routes. Attempts to send you on roads that will significantly increase travel time, or in directions that make no sense whatsoever”

Anonymous, AL (2014 Cadillac SRX None 3.6-L V6)

“SOFTWARE FAILED DUE TO FLOODING FROM AN A/C DRAIN LINE LEFT UNCONNECTED BY THE FACTORY”

Donald H., AZ (2014 Cadillac SRX None 3.6-L V6)
Phone pairing (e.g., Bluetooth)

“voice activation has never worked properly. displays numerous numbers for each contact and gets confused and then cancels call”

Anonymous, CO (2014 Cadillac SRX None 3.6-L V6)
Steering wheel controls

“Not user-friendly (and I'm very tech savvy). Must go through several steps to select an option (ie. Trip meter)”

Sandra B., TX (2014 Cadillac SRX None 3.6-L V6)

“system would go dead. No response”

Anonymous, NJ (2014 Cadillac SRX None 3.6-L V6)

“Unable to use voice command for any CUE functions”

Sandra B., TX (2014 Cadillac SRX None 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Squeaks or rattles

“There was a noise from the rear passenger side near the sunroof”

Anonymous, WI (2014 Cadillac SRX None 3.6-L V6)

“Rear hatch had sueaks”

Anonymous, IL (2014 Cadillac SRX None 3.6-L V6)

“The dashboard had a squeak sound and was repaired completly”

Michael F., AZ (2014 Cadillac SRX None 3.6-L V6)

“UPHOLSTERED PAD ON CENTER CONSOLE ARMREST MAKES A RATTLE SOUND WHEN LEANING ON IT, OR GOING OVER ROAD BUMPS”

Victor K., NY (2014 Cadillac SRX None 3.6-L V6)

“CENTER CONSOLE RATTLES WHEN GOING OVER ROAD BUMPS OR LEANING ON ARMREST”

Victor K., NY (2014 Cadillac SRX None 3.6-L V6)

“This car is not very quiet. Lots of road noise”

Phil U., TX (2014 Cadillac SRX None 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

“not intuitive; frozen screen issue, too”

Robert G., PA (2014 Cadillac SRX None 3.6-L V6)

“Primary and consistent problems are with CUE Navigation. It consistently provides wrong and erroneous directions”

Anonymous, TX (2014 Cadillac SRX None 3.6-L V6)

“FACTORY ASSEMBLY ERROR, I HAVE HAD NO PROBLEMS. I FIND THE CUE SYSTEM VERY USEFUL AND CONVENIENT, CONTRARY TO CONSUMER REPORTS PUBLISHED CRITIQUES”

Donald H., AZ (2014 Cadillac SRX None 3.6-L V6)

“Lower screen was not working.,no lights and wouldn't make adjustments, when tapped”

Ron W., TN (2014 Cadillac SRX None 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Shocks or struts

“Strut was leaking oil. Covered by warranty and repaired by dealer”

Donald K., NM (2014 Cadillac SRX None 3.6-L V6)
Wheel balance

“Vibration in front end at higher speeds (55+). Dealership States tire load balancing is off. To date, the tires were replaced by the dealership, multiple times. Yet, the vibration persists”

Anonymous, FL (2014 Cadillac SRX None 3.6-L V6)
Wheel bearings

“left front wheel bearing hub was replaced had a loud noise after a road trip. Under warranty”

Anonymous, FL (2014 Cadillac SRX None 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

“Twice the system has defaulted to Defrost and the blower was very loud, we were unable to get the system off defrost. After a day or so and several restarts the system begins to function normally. We have not had it to the dealer yet as it is too int”

Anonymous, FL (2014 Cadillac SRX None 3.6-L V6)
Blower (fan) motor

“noisy”

Anonymous, ON (2014 Cadillac SRX None 3.6-L V6)
Heated or cooled seat controls

“they either did not work or they would turn on by themselves and would not turn off”

Anonymous, LA (2014 Cadillac SRX None 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Engine computer

“A connection from manufacturing was loose...required tightening”

Anonymous, MD (2014 Cadillac SRX None 3.6-L V6)

“module went and vehicle went to safe mode”

Allan W., SK (2014 Cadillac SRX None 3.6-L V6)

“Dealer made quick diagnosis with no appointment, arranged for a free rental vehicle and I was on my way. Vehicle was repaired as promised”

Robert P., WA (2014 Cadillac SRX None 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Transfer case

“Front seal on front transfer case had a leak. Entire transfer case was replaced by the dealer at no charge”

Bob F., NV (2014 Cadillac SRX None 3.6-L V6)

“whine noise in transmission. Dealer installed new replacement”

Anonymous, FL (2014 Cadillac SRX None 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

“Rear hatch motor was malfunctioning”

Anonymous, MI (2014 Cadillac SRX None 3.6-L V6)
Heated or cooled seats

“Warning vibration failed to function”

Anonymous, MI (2014 Cadillac SRX None 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“Warning light kept coming on”

Anonymous, NJ (2014 Cadillac SRX None 3.6-L V6)

“Brakes are hard to engage”

Harry Q., FL (2014 Cadillac SRX None 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Electronic ignition

“car would not start, towed twice. replaced main fuse panel and wires”

Anonymous, NY (2014 Cadillac SRX None 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Mirrors

“Driver side exterior mirror developed a rusty coating on the glass”

Anonymous, AL (2014 Cadillac SRX None 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

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