In-car Electronics
Infotainment system (audio, GPS, phone), rear entertainment system, backup or other camera/sensors, head-up display.
What Owners Say
""During the summer heat, the display developed spider web cracks. Took it to the dealer who said Cadillac would not fix it. About 6 months later the whole screen froze up and the system had to be replaced.""
Anonymous, TX (2015 Cadillac SRX None 3.6-L V6)"Freeze began in July 2025. The screen of the CUE began to crack three years ago and is so bad now that the right side of the screen causes the CUE display to be totally obscured. The price of replacing/repairing is very high. The problem has not been resolved."
Anonymous, MO (2015 Cadillac SRX None 3.6-L V6)"Cant use the entertainment system. It is frozen. Needs to be replaced but would cost too much. Use our phone system instead."
Anonymous A., TX (2015 Cadillac SRX None 3.6-L V6)"The display screen froze. We can't use it. Now we have to plug our phone into the system to have Sirius XM, Pandora, etc."
Anonymous A., TX (2015 Cadillac SRX None 3.6-L V6)"Display screen stopped working. Replaced with 3rd party display"
Anonymous, LA (2015 Cadillac SRX None 3.6-L V6)"Telematics module developed a battery draw even when off."
Anonymous A., NC (2015 Cadillac SRX None 3.6-L V6)"Screen crazing. Still working, but this is third screen in this car. First replacement GM replaced. Next cost $1200."
Anonymous A., SC (2015 Cadillac SRX None 3.6-L V6)
"The infotainment/gps system screen delaminated to the point where it was not functioning. No mfr warranty covered this item."
Anonymous, CA (2015 Cadillac SRX None 3.6-L V6)