As the ATS, CTS, and CT6 all demonstrate, Cadillac can build brilliant-driving sedans. But the brand's SUVs lack the same magic. Built on a new platform, the Cadillac XT5 is a descendant of the SRX but it’s neither here nor there. Battling a field of worthy competitors, the XT5 isn't as rewarding to drive as a German compact luxury SUV, nor does it pamper you like a Lexus RX.
Alerts
There is 1 recall on this vehicle. Learn More.

Reliability

Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey, our reliability history charts give you a rundown on how used vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system.

Overall Reliability
Most Common Trouble Spots
Common Trouble Spot
Common Trouble Spot
The 2017 Cadillac XT5 has been recalled 1 time by NHTSA. View Recalls
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Overall Reliability Verdict
POTENTIAL TROUBLE SPOTS
Engine Major
Engine Minor
Engine Cooling
Transmission Major
Transmission Minor
Drive System
Fuel System
Electric System
Climate System
Suspension
Brakes
Exhaust
Paint/Trim
Body Integrity
Body Hardware
Power Equipment
In-car Electronics
Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead. These charts provide the most comprehensive reliability information available to consumers. Based on information received from our latest subscriber survey for about 420,000 vehicles, our reliability history charts give you a rundown on how 2000 through 2019 vehicles are holding up in 17 potential trouble spots, ranging from the engine, transmission, and brakes to power equipment and the electrical system. NA indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.

Learn more about car Reliability.

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2017 Cadillac XT5 owners. The owner comments describe problems respondents experienced with this vehicle.

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Apple CarPlay

"apple carplay connects about half the time, I get a message that the key fob I cannot be detected about once a month requiring that I remove everything from the center consul to place the fob in the holder to start the car, the car alarm also goes off when I unlock the door on the passenger side....I have taken the car in 5 times and have basically been told there is nothing they can find/fix as the problem is probably caused by interference from my toll tag."

Richard T., TX (2017 Cadillac XT5 Luxury 3.6-L V6)

"The system is intermittent. Sometimes it connects and other times not. I have tried switching out cables, but all of them fail eventually."

Robert H., IL (2017 Cadillac XT5 Luxury 3.6-L V6)
Backup or other camera/sensors

"Lane alignment on the screen is off. If it's used w/o using the mirrors you end up being parked between 2 spaces."

Anonymous, MA (2017 Cadillac XT5 Platinum 3.6-L V6)

"One sensor failed shortly after purchase and was replaced by dealership"

Anonymous, CA (2017 Cadillac XT5 Premium 3.6-L V6)
Display screen freezes up

"The display would come up black when starting the car and would not respond to the touch interface. It was fixed by my Cadillac dealer. They did a software upgrade and I believe may also have replaced the display unit."

Richard S., OH (2017 Cadillac XT5 Luxury 3.6-L V6)
Display screen goes blank

"The CUE system stopped working and generated an error message on the screen. The dealership corrected the issue."

Keith Z., IN (2017 Cadillac XT5 Luxury 3.6-L V6)
External music device interface (e.g., smart phone, MP3 player)

"The CUE system will randomly change what song is playing from a USB device. After you turn off the car and turn it back on the song/album will be different and you usually can only correct it by switching to a radio station and then coming back into the USB media. The system has been flashed a couple of times but the problem continues to come back."

Keith Z., IN (2017 Cadillac XT5 Luxury 3.6-L V6)

"It either shows no device or it shows the device but doesn't play anything. They've blamed it on the memory sticks, but it's done it with two different ones."

Anonymous, MO (2017 Cadillac XT5 3.6-L V6)
In-dash navigation system (GPS)

"GPS give incorrect directions ie myhouse to the airport it takes way into Indiana each time. It also has me to exit and get back on the express way at a particular exit. Directions to Melbourne ky took me to Columbus oh. Dealer was not able to duplicate or resolve issue. They said sometime direction via google map/Apple map up load incorrectly"

Anonymous, OH (2017 Cadillac XT5 Luxury 3.6-L V6)

"1. Screen brightness at night is too dark. 2. Have to confirm which navigation system I'm using: Cadillac CUE; OnStar; Google Maps (from Android Auto) or Waze -- confusing. Note that Cadillac CUE is not up to date - apparently a new release for $189 if I want."

Michael C., FL (2017 Cadillac XT5 Platinum 3.6-L V6)

"Went blank many times ( service visits) before corrected."

Anonymous, FL (2017 Cadillac XT5 Premium 3.6-L V6)

"Does not give accurate directions particularly when driving to another state"

Anonymous, OH (2017 Cadillac XT5 Luxury 3.6-L V6)

"This has been an on going problem until I contacted the Better Business Bureau. Two days latter I heard fro GM. Now my car will be repurchased and I will get a new car by a contract between me, GM and BBB. However, now I am having trouble connecting back to GM to inform them of the next step which they told me I needed to do, I have been at my wits end with this company. My dealership has been supportive during this fiasco, but getting in touch with someone from GM, as I have been instructed by"

Anonymous, MI (2017 Cadillac XT5 Luxury 3.6-L V6)
Phone pairing (e.g., Bluetooth)

"The engine is supposed to cu out when sopped for a traffic light. After doing this a few times, this feature stopped working. Also note: A few other features stopped working after a few weeks: Lange change warnings, both front seats warmers.cell phone paring"

Anonymous, SC (2017 Cadillac XT5 Luxury 3.6-L V6)
Radio

"Hmi module needed replacement"

Michael M., ON (2017 Cadillac XT5 Luxury 3.6-L V6)

"Satelite radio fades out frequently for more than 30 seconds in open space with clear skys"

Anonymous, TX (2017 Cadillac XT5 Luxury 3.6-L V6)
Software update fixes

"Car was running with a lot of vibration and then just would not go. Many warning lights appeared from the engine light to the parking brake light. Both the engine and transmission computer had software updates to resolve, but it was a scary situation on a busy highway. Third time the transmission computer needed an update."

Ken R., OH (2017 Cadillac XT5 Luxury 3.6-L V6)
Steering wheel controls

"Lane Keeping Assist works correctly to right but does not sound alarm when crossing line to left."

Anonymous, VA (2017 Cadillac XT5 Luxury 3.6-L V6)
Voice control commands

"Nearly always get a response: Do not understand and the auto repeat of voice instructions - very frustrating"

Michael C., FL (2017 Cadillac XT5 Platinum 3.6-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

"It was difficult to get the service to admit they hear the wind noise until a high tech mechanic sat in the passenger side and heard the wind noise."

Anonymous, CA (2017 Cadillac XT5 Base 3.6-L V6)

"The car was parked in a driving rain storm. Upon entering the vehicle I noticed a pool of water on the passenger side floor matt. The windshield was not sealed properly at the factory. The water also ran inside the dash board creating an electrical issue. This should not happen in the days of robotics in car manufacturing."

Ken R., OH (2017 Cadillac XT5 Luxury 3.6-L V6)
Squeaks or rattles

"The problem is correct. The mecanic fix it"

Jacques L., QC (2017 Cadillac XT5 Base 3.6-L V6)

"Driver side window squeals when operating in wet weather. Dealer can not correct problem."

John Z., FL (2017 Cadillac XT5 Luxury 3.6-L V6)

"We were surprised that this very nice Cadillac suffered from so many fit and finish problems. The worst was a very irritating rattle/squeek from the rear passenger seat railing and solid foam rubbing on metal braces. Others have had the same problem. There are other irritating rattles as well. One in the dash, and one in the top seatbelt attachment point (automatic tightener)."

Todd N., AZ (2017 Cadillac XT5 Platinum 3.6-L V6)

"Annoying noise from inside the rear door. Two trips to dealership to fix."

Anonymous, LA (2017 Cadillac XT5 Platinum 3.6-L V6)

"The back seat fold down latching system had to be repaired"

Timothy P., MI (2017 Cadillac XT5 Premium 3.6-L V6)

"Rattles in rear passenger door, was repaired."

Anonymous, AL (2017 Cadillac XT5 Premium 3.6-L V6)

"both come and go with no apparent reason"

Anonymous, NJ (2017 Cadillac XT5 Platinum 3.6-L V6)

"Dashboard squeak"

Anonymous, AZ (2017 Cadillac XT5 Luxury 3.6-L V6)

"trim on top of rear cargo hatch squeaks and rattles. they say they are all like that"

Thomas F., FL (2017 Cadillac XT5 Luxury 3.6-L V6)

"Rattle in the rear seat on the passenger side of the car"

Anonymous, IA (2017 Cadillac XT5 Platinum 3.6-L V6)

"The dealer worked hard with factor support and resolved these problems"

Anonymous, TX (2017 Cadillac XT5 Luxury 3.6-L V6)
Wind noise

"Traveling on freeway a wind noise on passengers side of window was very annoying to the passenger."

Anonymous, CA (2017 Cadillac XT5 Base 3.6-L V6)

"At any speed over 45, while driving on grooved pavement it is virtually impossible to carry on a normal conversation or listen to music"

Richard T., TX (2017 Cadillac XT5 Luxury 3.6-L V6)

"This vehicle has terrible road noise!"

Joan D., VA (2017 Cadillac XT5 3.6-L V6)

"Rubber around the sunroof was puckered and stuck in the car body"

Eric Y., IN (2017 Cadillac XT5 Luxury 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Body control module

"Drivers door switch failed and the control module couldn't tell if the vehicle was occupied or not. Radio and lights remained on until they timed out after 20 minutes or so"

Anonymous, MI (2017 Cadillac XT5 Platinum 3.6-L V6)
Headlights

"The bright headlights were to dim automatically when an oncoming car approaches but they did not. The service man fixed them. The car is just too big, too dark, and uncomfortable, poor visibility."

Anonymous, GA (2017 Cadillac XT5 Luxury 3.6-L V6)
Heated or cooled seats

"programmable driver seat gears were grinding. (lack of lubrication?) Motor drive mechanism replaced under warranty."

Anonymous, NC (2017 Cadillac XT5 Premium 3.6-L V6)
Keyless entry

"The battery, of this new car, went dead and I couldn't gain entry to the vehicle. I called Cadillac roadside assistance and they came out and fixed it."

Anonymous, CA (2017 Cadillac XT5 Luxury 3.6-L V6)

"Keyless entry would not always work"

Anonymous, NJ (2017 Cadillac XT5 Premium 3.6-L V6)

"went to open right side door with key fob in pocket alarms went off .door would not open. car would not start once I got doors open, air would only blow warm air. car would not recognize key fob"

Thomas F., FL (2017 Cadillac XT5 Luxury 3.6-L V6)
Remote engine starter

"Remote start no longer works"

Anonymous, FL (2017 Cadillac XT5 Base 3.6-L V6)

"The car would not start with the key FOB and the sensor in the car had to be replace car was totally dead and on star would not work"

Anonymous, GA (2017 Cadillac XT5 3.6-L V6)
Warning lights

"Different warning lights kept lighting up indicating a series of problems. Didn’t want to drive it while it was acting strange. I took it to the dealership where they diagnosed it with a faulty module that was causing the other modules to show faults. They replaced the module and it fixed the problem. My son has the same exact 2017 Cadillac XT5 and his did the same thing."

Richard K., MI (2017 Cadillac XT5 Luxury 3.6-L V6)

"Park Assist was not working on car delivery.Was repaired by dealer. Lane departure warning has not activated since received car. Forward Collision Alert also had not activated since received car 3 1/2 months ago"

Anonymous, SC (2017 Cadillac XT5 Premium 3.6-L V6)

"False indications from warning lights. Indicating a problem when there was none"

Anonymous, NJ (2017 Cadillac XT5 Premium 3.6-L V6)
Wiper motor or washer

"Wipers are supposed to come on automatically when rain hits the windshield. This only happened occasionally. The service man fixed it. Our biggest complaint was the CUE (.?) digital system. You had to stop to change anything or run off the road. Radio, GPS,a/c, heater, volume control, etc. too difficult for a driver to operate."

Anonymous, GA (2017 Cadillac XT5 Luxury 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Gear selector or linkage

"Faulty gear selector prevented car from starting. Also, battery failed after 18months, preventing car from starting."

Anonymous, FL (2017 Cadillac XT5 Luxury 3.6-L V6)

"Twice they had to change the transmission control chip/panel"

Anonymous, FL (2017 Cadillac XT5 Luxury 3.6-L V6)

"transmission mount was broken and corrected via warranty"

Anonymous, PA (2017 Cadillac XT5 Premium 3.6-L V6)

"Transmission warning due to loose connection"

Anonymous, TX (2017 Cadillac XT5 Luxury 3.6-L V6)
Hydraulics (clutch master or slave cylinder)

"My 2017 Cadillac XT5 has a shudder from the drive line (transmission) Cadillac did produce Service Bulletins referring to this shudder, but I was told by Cadillac Dealer that my vehicle had a different transmission and shouldn't be experiencing this issue. A Cadillac Technician did test my vehicle and thought he felt a shudder, but after checking further it was determined that was not the case. Unfortunately, the shudder is real and is still there."

Alfred T., MA (2017 Cadillac XT5 Luxury 3.6-L V6)
Rough shifting

"Returned to the dealer 5 times before they were able to correct the problem. They claimed during most visits that it was operating correctly, until they found the problem."

Anonymous, NJ (2017 Cadillac XT5 Premium 3.6-L V6)
Transmission computer

"Transmission computer required a software upgrade to improve shifting. It took a few minutes during normal service at the dealer."

Anonymous, FL (2017 Cadillac XT5 Premium 3.6-L V6)
Transmission sensor or solenoid

"Dash indicated Transmission Service. Unsure what this could be so parked car, called dealer. Told bring car in. Since it was driveable, took it in. After a day's time, mechanic told me it was a computer malfunction. Fixed."

Paula O., VA (2017 Cadillac XT5 Platinum 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

"Intermited problems"

Kenneth S., FL (2017 Cadillac XT5 Luxury 3.6-L V6)
Blower (fan) motor

"Blower motor quit and could not get heat on one of coldest days of year."

Sandra R., VA (2017 Cadillac XT5 Luxury 3.6-L V6)
Heater system

"Was not blowing warm air"

Robert B., AR (2017 Cadillac XT5 Premium 3.6-L V6)

"Floor outlet on drivers side did not open"

Neal M., MI (2017 Cadillac XT5 Luxury 3.6-L V6)
Refrigerant leaks

"Rapidly fixed by service department"

F Z., OH (2017 Cadillac XT5 Luxury 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Master cylinder

"Loss of brakes entirely. Car towed to dealership for master cylinder replacement under warranty."

David E., ON (2017 Cadillac XT5 Platinum 3.6-L V6)
Parking brake

"The parking brake warning lite came on indicating a malfunction. After much discussion they had me drive the car to the dealership for repair"

Anonymous, OH (2017 Cadillac XT5 Luxury 3.6-L V6)

"parking actuator, rear, cant remember if it was left or right. actuator replaced under warranty. Second issue arose and per Cadillac it was some lose connection with one of the actuators. Could have been with the one replaced but was not told and did not pursue issue."

Jimmie G., TX (2017 Cadillac XT5 Premium 3.6-L V6)

"Warning message indicated problem with electronic parking brake. When an attempt was made to use the parking brake it did not engage. Problem was fixed in one visit with a software update."

Anonymous, NC (2017 Cadillac XT5 Premium 3.6-L V6)

"The electronic parking brake ceased to operate after a warning message appeared in the dashboard display. Restarting the vehicle did not correct the problem."

Brian B., (2017 Cadillac XT5 Premium 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Alignment

"I didn't know it was a problem until I went to the dealership for the covered oil change. The wheel alignment is always checked when the car comes in for service. The XT5 had been driven a lot las summer on a pot-holed, bumpy dirt road, so the alignment got skewed."

Anonymous, OH (2017 Cadillac XT5 Platinum 3.6-L V6)
Electronic or air suspension

"A cord wore in tow that held suspension together, still has a rougher ride even after being fixed."

Mindy S., AR (2017 Cadillac XT5 Luxury 3.6-L V6)
Shocks or struts

"I feel the bumps when I’m driving. I’ve had a Cadillac before and never had this problem."

Phyllis N., ON (2017 Cadillac XT5 Luxury 3.6-L V6)
Springs or torsion bars

"Bad road noise. Too large of a turning radius. Rough ride. Hard to see well while pulling into a parking space."

Anonymous, FL (2017 Cadillac XT5 Luxury 3.6-L V6)
Steering linkage (includes rack and pinion)

"I’m not sure what it was. Clunking noise when braking. Some kind of rod or bushing. Fixed under warranty in one trip. No problem since"

Stephen A., TX (2017 Cadillac XT5 Luxury 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Other/unsure

"Below 50°, when backing up, brakes would lock up with nothing back there. They fixed it by reprogramming some computer."

Tim C., CA (2017 Cadillac XT5 Luxury 3.6-L V6)

"Generally doesn't give audible warning. When it self corrects for lane drift it puts you out of the lane on the other side."

Anonymous, MA (2017 Cadillac XT5 Platinum 3.6-L V6)

"Just didn’t work and dealers unable to fix despite many service requests. This was not the only problem with similar results. Car was repurchased by Cadillac under Lemon Law!"

Anonymous, FL (2017 Cadillac XT5 Premium 3.6-L V6)

"It just doesn't vibrate the seat like it's supposed to"

Anonymous, MA (2017 Cadillac XT5 Premium 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveline vibration

"Had a Failed transmission mount that caused a knocking sound and vibration. Took three visits to dealership to find the problem."

Anonymous, LA (2017 Cadillac XT5 Luxury 3.6-L V6)

"There is a Engine Design Error. This engine has a 4/6 Cylinder Switch supposed to save gas. However, every time that the engine switches from the 4 cylinder operation to the 6 cylinder operation it VIBRATES very bad. It is very irritating. I took it back to Dealership several times, but they said they could not do anything, it is inherent in the engine design to vibrate and make noise when it switches from 4 to 6 cylinder operation. GM WOULD NOT DO ANYTHING ABOUT IT. THEY SAID "SORRY ABOUT YOUR"

Anonymous, OH (2017 Cadillac XT5 Premium 3.6-L V6)
Electrical failure

"Fuel injection system computer failed"

Anonymous, ON (2017 Cadillac XT5 Platinum 3.6-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

Glass defects

"The windshield tint is too dark and acts as a mirror when the auto is facing the Sun. As a result vents and speaker covers on the dashboard are vividly reflected on the windshield and impair the drivers' view of the road. Cadillac considers this normal. Do not buy the XT5 until they solve this problem"

Neil G., MI (2017 Cadillac XT5 Premium 3.6-L V6)
Heated or cooled seat controls

"Air conditioning didn't cool well"

Anonymous, AZ (2017 Cadillac XT5 Luxury 3.6-L V6)
Seat controls - movement

"Driver's side seat adjuster came loose 3 times in the first 12,000 miles."

Anonymous, FL (2017 Cadillac XT5 Luxury 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

"The oil filter was not seating properly thus leaking oil in my garage."

Anonymous, FL (2017 Cadillac XT5 Platinum 3.6-L V6)

"Oil leak between the head and engine block"

Anonymous, AR (2017 Cadillac XT5 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose interior trim or moldings

"Dash board trim bubbles"

Javier D., FL (2017 Cadillac XT5 Luxury 3.6-L V6)
Paint (fading, chalking, cracking, or peeling)

"Paint on hood was defective. Spots visible under clear coat. Though car was at dealership and body shops for a month issue was never resolved."

Anonymous, LA (2017 Cadillac XT5 Luxury 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Sensors (includes O2 or oxygen sensor)

"problem light lit up - took to dealer and given loaner car. They repaired it the same day"

Ernie A., OH (2017 Cadillac XT5 Luxury 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

"Bad battery...replaced under warrantee"

Paul S., MN (2017 Cadillac XT5 Premium 3.6-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Cylinder head

"Same as already listed"

Anonymous, OH (2017 Cadillac XT5 Premium 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

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This score shows whether the model had more or fewer problems overall than the average model of that year, calculated from the total number of problems reported by subscribers in all 17 trouble spots.
Recalls
PROVIDED BY
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Nov 04 2016
If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
Summary:
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
What should you do:
GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
For more information:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
NHTSA CAMPAIGN ID Number: 16V802000
Potential Number of Units Affected: 1844
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