This sedan is wonderfully luxurious, with a spacious, well-appointed cabin and a roomy trunk. But the car lacks the silky ride you'd expect from a big Caddy, and though it handles well for its size, it doesn't have the finesse or brawn of the better German and Asian competitors. A 3.6-liter V6 engine mated to a six-speed automatic transmission comprises the powertrain.
There are 4 recalls on this vehicle. Learn More.

Overall Owner Satisfaction

Consumer Reports’ Annual Owner Satisfaction Survey can improve the chances of finding a compatible car match. How? Our survey data reveals whether, all things considered, owners would buy the same car again. The answer to that question is what determines our owner-satisfaction rating, which is a powerful piece of intel because it predicts how well a particular model will satisfy other owners.

Overall Owner Satisfaction

Owner Satisfaction with:

Driving Experience

Includes acceleration and handling

What Owners Say

"Acceleration is slow. Very noticeable when passing the car in front of me and entering highways. I get a little nervous if I'm entering a busy highway with fast-moving vehicles."

Elaine M., MA (2014 Cadillac XTS)

"Excellent acceleration with v6 engine and a smooth ride you would expect with Cadillac."

Anonymous, GA (2014 Cadillac XTS)

"The air ride failed and the ride back to Cadillac was terrible. Transmission started rough shifting with loud "clunk" sounds and jerks. Cadillac said it was designed to do that and was working as designed. If that is true, the design is a flop and I would never buy another Cadillac."

Anonymous, IN (2014 Cadillac XTS)


John T., PA (2014 Cadillac XTS)

"Excellent mileage on highway for front driver seat is not very confortable."

Irving M., SC (2014 Cadillac XTS)

"Great drive, readily responsive, typical Cadillac feel"

Anonymous, NY (2014 Cadillac XTS)

"Have an XTS Platinum AWD with twin-turbo 410 HP Engine with lots of acceleration."

Anonymous, MD (2014 Cadillac XTS)

"Excellent acceleration and ride."

Walter V., TN (2014 Cadillac XTS)

"Handiling is acceptable, acceleration is good once u get used to turbo lag"

Anonymous, PA (2014 Cadillac XTS)

"Acceleration is unbelievable with the V-sport option; handling is excellent, although the factory standard Bridgestone tires leave a little to be desired in snow."

Anonymous, OH (2014 Cadillac XTS)

"The cruise control systems is outstanding. Controls both speed and safe distance between other vehicles, without driver intervention."

William H., WA (2014 Cadillac XTS)

"acceleration is adequate, motor and transmission respond well to demands. Handling is soft and mushy."

Anonymous, TX (2014 Cadillac XTS)

"for a luxury car to get 31mpg on trips and that's what it's used for and be so comfortable during and after trips is amazing!"

A M., TX (2014 Cadillac XTS)

"Value of the adaptive cruise control. On an extended road trip through some of the extremely congested in city freeway diving from north of Sacramento, CA to south of Stockton, CA. With the adaptive cruise control set for 65 MPH the entire trip was accomplished with the cruise control engaged and without every applying the break. Throughout that segment of the trip and whenever the cruise control was engaged the XTS automatically maintained a safe distance from any vehicle in front of the XTS"

WILLIAM H., WA (2014 Cadillac XTS)

"Rougher ride that previous 1998 Cadi DeVille, too many failures requiring shop service, complicated CUE system, especially Navigation / GPS. Like power, many accessories, rear camera, HUD displays."

Anonymous, MD (2014 Cadillac XTS)

"Has exceptional acceleration and handling; good all around daily driver."

Anonymous, OH (2014 Cadillac XTS)

"love the car"

KEN B., CA (2014 Cadillac XTS)

"Handling is superb. The engine could have better acceleration"

Anonymous, IN (2014 Cadillac XTS)


Karsten B., MN (2014 Cadillac XTS)

"Fabulous ride-warranty- comfort-handling is great,for a large sedan. V6 has plenty of power. I flout like a Bird"

Robert S., OH (2014 Cadillac XTS)


Includes seats, climate control, noise, and ride

What Owners Say

"Driver's seat is what caused me to purchase the Cadillac. I have a back problem and this was the perfect seat."

Anonymous, MA (2014 Cadillac XTS)

"road noise with 2o inch wheels 2nd episode of dash rattle"

Anonymous, FL (2014 Cadillac XTS)

"I would not buy another XTS due to the road noise. The seats are very comfortable"

Jean L., AR (2014 Cadillac XTS)


John T., PA (2014 Cadillac XTS)

"Seats are wide enough as well as comfortable, noise level good, driving position is ok but I have a difficult time seeing the hood on passenger side"

Anonymous, PA (2014 Cadillac XTS)

"Smooth ride and lots of rear seat lleg room."

J E., TX (2014 Cadillac XTS)

"Passenger seat not good for longer rides. Very uncomfortable"

Chris P., NY (2014 Cadillac XTS)

"very comfortable driving car, enjoy taking it on long trips; seats are a bit too firm."

Anonymous, MA (2014 Cadillac XTS)

"The seats are both ergonomically and comfortable, the ride is very smooth and the noise level is still super quiet after 3.5 years of driving."

Albert W., IL (2014 Cadillac XTS)

"Not what I expected from a Cadillac"

Anonymous, CO (2014 Cadillac XTS)

"The ride is a bit harsh."

WALTER L., NY (2014 Cadillac XTS)

"The car handles extremely well but it is not as cushioned from the road as my former Lexus 460"

GERALD K., FL (2014 Cadillac XTS)

"Driver seat is not very comfortable for long rides. Tends to hurt by right leg."

I M., NJ (2014 Cadillac XTS)

"Ride is worse than the Toyota. Too bumpy. Lots of cabin noise"

Anonymous, GA (2014 Cadillac XTS)

"Tires make a lot of noise."

DONALD C., WA (2014 Cadillac XTS)

"Front seats: The front seats have a very narrow side cushion or bolster or what ever they call them, that push ones butt together and become very uncomfortable on long drives. Complaints to Cadillac got only a token call from some very bored woman. Nothing else.."

Anonymous, TN (2014 Cadillac XTS)

"In dash controls very complicated .Can be dangerous while driving. Too much road noise on asphalt."

Anonymous, GA (2014 Cadillac XTS)

"Very comfortable seats and ride"

Anonymous, FL (2014 Cadillac XTS)

"More road noise than expected"

RICHARD K., TX (2014 Cadillac XTS)

"Heat radiates from the roof indicating not enough insulation between sun roof and interior. Seat bottoms have ridges running left to right that are uncomfortable. Air vents in dash are too small and don't allow enough directional adjustment. Car rides like a mid size Chevrolet or Ford. Poor example of a so called luxury car."

M H., FL (2014 Cadillac XTS)

"Front seats are too hard on the sides and it makes entrance and exiting the seat very uncomfortable and difficult for a Senior. Road noise in the cabin is unbearable--can not hear a person in the rear seat talking to a person in the front seat at speeds of 30 mph and higher."

WILLIAM T., FL (2014 Cadillac XTS)

"A great cruiser. I can drive long distances without tiring."

CLARENCE W., FL (2014 Cadillac XTS)


Did you get what you wanted relative to the price you paid?

What Owners Say

"depreciates too much, too fast"

Charles J., FL (2014 Cadillac XTS)

"The used value offered on the Cadillac XTS is like no other. For the money I have the features, comfort, and the looks that turns heads without emptying my wallet. Besides the features the VSport model plus all wheel drive can put 400+ horsepower down like no other cars this size."

NORM C., OH (2014 Cadillac XTS)

"I think for the price of the Cadillac they should be able to fix the blind side detector which fails between 5 and 10 percent of the time."

G B., OH (2014 Cadillac XTS)

"This car is very poor value for money."

M H., FL (2014 Cadillac XTS)

"Ride and driving are superb."

Karsten B., MN (2014 Cadillac XTS)


How it looks inside and out

What Owners Say

"it apples to me"

Anonymous, OH (2014 Cadillac XTS)

"Absolutely love this car! Great styling! Exterior and interior beautiful."

Anonymous, MI (2014 Cadillac XTS)

"Received numerous comments about how beautiful the car is. It is a topnotch traveler and comfort are wonderful. Also, it is very economical to drive. Maintenance on the car up to 6 yrs or 60,000 is included as a bonus."

ROBERT B., AR (2014 Cadillac XTS)

"Great styling. Many complements. Would love to see a New model based on the past Eldorado"

Anonymous, FL (2014 Cadillac XTS)

"Love the interior and exterior styling"

Anonymous, OH (2014 Cadillac XTS)

"Center console is a disaster! The gear shift handle comes to close to the front panel causing the front lower center hidden pocket to open ever time the gear shift is move to the most forward position. Using the cup holders leaves no room even to lay a glass case on the center console area."

WILLIAM T., FL (2014 Cadillac XTS)

"The front seat head rest tilt your head forward making it uncomfortable. Turning them around is very difficult & the back side is hard."

MICHAEL P., AR (2014 Cadillac XTS)

"The styling is one of best attributes of the Cadillac XTS. No other car looks like it on the road. Even it's cousins sharing similar platforms, Impala and LaCrosse, do not have the same presence out on the road."

NORM C., OH (2014 Cadillac XTS)

Would you buy this car again?

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Percentage of owners who would definitely purchase that same vehicle again. Owner-satisfaction Ratings are determined by the percentage of those who answered "definitely yes" to the question asked by the Consumer Reports Annual Auto Survey "Considering all factors (price, performance, reliability, comfort, enjoyment, etc.), would you get this car if you had to do it all over again?". If we don’t have sufficient data, a similar model might be used to form the owner-satisfaction score.
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