Ford and Lincoln SUVs Are Recalled to Fix Backup Camera, Some for the Second Time
The backup camera may display a blue screen instead of an image. A software update will fix the problem.
Ford is recalling over 382,000 newer Ford Explorer, Lincoln Corsair, and Lincoln Aviator SUVs to fix faulty backup camera software. Many of these vehicles were already recalled once in 2021 for a similar problem but will need to go back to the dealership for another free repair.
Only vehicles with surround-view cameras are included in the recall. In some cases, the camera image will be interrupted and the in-car screen will display a solid blue image instead.
There have been 17 crashes and 2,115 warranty claims related to this problem, according to documents Ford provided to the National Highway Traffic Safety Administration (NHTSA)
Learn more about car recalls at CR’s guide to recalls.
The Details
Vehicles Recalled
• 2020-2023 Ford Explorer SUVs manufactured between Oct. 19, 2018, and Jan. 3, 2023.
• 2020-2023 Lincoln Aviator SUVs manufactured between Oct. 19, 2018, and Jan. 3, 2023.
• 2020-2022 Lincoln Corsair SUVs manufactured between Sept. 17, 2019, and Dec. 15, 2022.
The problem: A software error may cause the vehicle’s surround-view backup camera to display a blue screen instead of a video image.
The fix: Ford and Lincoln dealerships will update the image processing module software on affected vehicles, free of charge.
How to contact the manufacturer: Owners can call Ford at 866-436-7332. Ford and Lincoln will start mailing letters to them on Feb. 20, 2023.
NHTSA campaign number: 23V022. Ford’s own number for this recall is 23S02. This recall expands and replaces an earlier recall, which was campaign number 21V735.
Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.
If you plug your car’s 17-digit vehicle identification number (VIN) into NHTSA’s website and a recall doesn’t appear, it means your vehicle doesn’t currently have any open recalls. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly.
