Chevrolet Bolt

"Suddenly unable to charge big battery. Under warranty the dealer replaced it at no charge."

"Updated software installed after battery problems were ID'd for our model did find a problem and caused us to be unable to use full power. We were ale to schedule replacement and have it done relatively quickly with our local dealer. The new battery gives us more mileage per charge and reset the warranty; a double win situation for us."

"Software upgrade detected a battery problem. Car would not take additional charge. Shop had it for 3-1/2 weeks to diagnose, and eventually replace, main propulsion battery."

"Software glitch, computer system had to be restarted and upgraded the software to enable full driving control as designed."

"Soon after updating the software, a warning light came on and the battery would not charge. Took the car to the Chevrolet dealer and the battery had to be replaced. It took about a week to get the battery and have installed. New battery works great and does not have charge level restrictions like the old one."

"The dealer installed recall software on my Bolt. After several weeks the software triggered an issue detected in the battery- this caused the A/C to stop running and the car unable to be charged. When I returned to the dealer, they did a further software update. again triggered the software was triggered a few weeks later and I returned with the same issues. After testing my battery they again sent me home only to have me return a few days later with the same issue. Finally they replaced my battery but it took a week in the shop. They did cover a rental car this time."

"We had the batteries replaced due to a recall."

"The dealer called and told me they had my battery recall replacement and they replaced it in one day"

"Was initially part of a recall. At some point they modified the software so that could only charge to 80% and said to keep out of garage. Next software update was said to detect battery failure and after some period of time they said battery was not defective and gave me $1400 for the inconveniance. A few months after that the battery failed, the car stopped and they replaced the battery"

"It looks like CHEVROLET has had to reprogram or update the software on many of their EV and plug-in hybrids. Mine presented as a battery control error warning, requiring me to take it to the dealer. The dealer looked at the message and was about to replace the battery, but then got the word from GM that they could reprogram the powertrain control module and fix it. It seems to have worked. I also got a $1400 rebate from GM, after accepting a 6k miles limitation on the battery charge. The $1400 came as a virtual credit/debit card which is very annoying to deal with. I believe they did this in hopes that most people would never use all of the cash value"

"We were in "wait and see mode" from 2021 to fall 2023. We had to have a software upgrade that prevented us from doing a full charge during that time. Range anxiety was a real thing. We spent money on car rentals and even joined ZipCar. We joined the class action lawsuit regrading the battery problem. This has been a costly and annoying thing to deal."

"electric range indicator is faulty; working with GM to diagnose and fix"

"GM didn't know which of the cars would have batteries with defects. They installed a piece of software that would test the cars while we drove them. During the testing, the range was reduced. If the battery failed, it would be replaced. If the battery passed, the range would be restored. Our battery passed. They offered us about $1000 for the inconvenience."

"The confusion surrounding whether the battery would be replaced or just a software update. It was frustrating to initially be told a few years ago that the battery would be replaced only to be told that a software update would correct it. This was slightly assuaged by the cash payment Chevrolet offered."