Chevrolet Impala

Name: 2004 Chevrolet Impala
Brand: Chevrolet

EPA MPG: 24 mpg

Owner Reported MPG:

EPA MPG: 24 mpg

Owner Reported MPG:

RECALL ALERT: There are 7 recalls on this vehicle. Learn More.

There are 7 recalls on this vehicle. Learn More.

RECALL ALERT: There are 7 recalls on this vehicle. Learn More.

There are 7 recalls on this vehicle. Learn More.

Reliability Details

Owner Satisfaction Details

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Road Test

This version of the Impala hadn't changed much since its introduction for the 2000 model year. It handles fairly well and provides very good acceleration. But it isn't particularly well-finished. In addition, the ride is unsettled, the interior is noisy, fit and finish are subpar and the seats are uncomfortable.

2004 Sedans & Hatchbacks Reliability

This Car

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Chevrolet Impala

vs. Similar Cars

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Mercury Grand Marquis

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Crash Tests

IIHS Front Moderate Overlap

Good

IIHS Front Small Overlap, Driver

IIHS Side Crash

NHTSA Overall Crash

NHTSA Overall Frontal-Crash

NHTSA Overall Side-Crash

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Owner Reports

Owner Satisfaction

2000

2001

2002

2003

2004

2005

2006

2007

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021

2022

2023

2024

2025

Driving Experience

Comfort

Value

Chevrolet vs. Other New Car Brands

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Crash Tests

IIHS Front Moderate Overlap

Good

IIHS Front Small Overlap, Driver

IIHS Side Crash

NHTSA Overall Crash

NHTSA Overall Frontal-Crash

NHTSA Overall Side-Crash

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Chevrolet vs. Other New Car Brands

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Crash Tests

IIHS Front Moderate Overlap

Good

IIHS Front Small Overlap, Driver

IIHS Side Crash

NHTSA Overall Crash

NHTSA Overall Frontal-Crash

NHTSA Overall Side-Crash

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Chevrolet vs. Other New Car Brands

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2004 Large cars Ratings

2004 Chevrolet Impala

$3,275 - $4,150

EPA MPG 24 mpg

Road test

Reliability

Owner Satisfaction

2004 Ford Crown Victoria

$3,100 - $4,425

EPA MPG NA

Road test

Reliability

Owner Satisfaction

2004 Ford Taurus

$2,900 - $3,150

EPA MPG 23 mpg

Road test

Reliability

Owner Satisfaction

2004 Hyundai XG350

$2,925 - $3,250

EPA MPG NA

Road test

Reliability

Owner Satisfaction

2004 Kia Amanti

$3,100

EPA MPG 20 mpg

Road test

Reliability

Owner Satisfaction

2004 Mercury Grand Marquis

$3,700 - $6,400

EPA MPG 20 mpg

Road test

Reliability

Owner Satisfaction

2004 Mercury Sable

$2,925 - $3,100

EPA MPG NA

Road test

Reliability

Owner Satisfaction

2004 Nissan Maxima

$3,175 - $3,350

EPA MPG 23 mpg

Road test

Reliability

Owner Satisfaction

2004 Pontiac Bonneville

$3,400 - $4,375

EPA MPG NA

Road test

Reliability

Owner Satisfaction

2004 Toyota Avalon

$4,675 - $4,900

EPA MPG 24 mpg

Road test

Reliability

Owner Satisfaction

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Features & Specs

sedan

3 front, 3 rear

Front

3.4-liter V6 (180 hp)
3.8-liter V6 (200 hp)
3.8-liter V6 supercharged (240 hp)

4-speed automatic

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In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

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Model History

2014-2020

2014 Redesign Year

For 2014, the Impala was completely redesigned. With a contemporary interior and powertrain, as well as impressive ride and handling, it became one of our top-rated sedans. The spacious and quiet cabin features generally high-quality materials and trim. Get the 2LT to garner Impala's advanced safety systems. The Convenience package includes the rear-view camera, which is essential, given the Impala's poor rear visibility. The Driver Confidence package adds forward-collision warning, rear cross-traffic alert, blind spot detection and lane departure warning. Changes for 2015 included standard WiFi hotspot capability and the addition of a new start/stop system for the four-cylinder. A compressed natural gas (CNG) version was also offered. Updates for 2016 included Apple CarPlay capability and wireless cell phone charging. 2020 was the last year for the Impala.

2006-2013

2006 Redesign Year

The 2006 freshening brought updated engines. Performance got better while fuel economy stayed at an acceptable 20 mpg. Though ride and handling are sound, they lag behind those of many competitors. On the other hand, the revised interior is comfortable and has logical controls. Still, wind noise is notable and the engine isn't particularly refined. A powerful V8 was optional for a few years. A more potent V6 engine and a new six-speed automatic transmission debuted for 2012.

2000-2005

2000 Redesign Year

While this version of the Impala doesn't stand out against its contemporaries, it seats six with a front bench seat. Its various V6 engines got the job done, but weren't very smooth or refined. Ride and handling are mediocre by modern standards. Front head- and legroom are generous and the front seats are reasonably comfortable. However, the rear bench is uncomfortable and too low.