At this point, we'd determined the unimpressive Chevrolet Impala was overdue for a redesign. Its short list of good points included simple radio controls and a large trunk. Although a large sedan, the cabin is less roomy and comfortable than many smaller offerings. Handling is clumsy and powertrain refinement falls short. The rear seat is skimpy for a car this size and the car's fit and finish are second-rate.
Alerts
There are 4 recalls on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Driver-only side air bag available until 2005. Head protection air bags standard from 2006. ESC available from 2008, standard from 2010.
Road Test

At this point, we'd determined the unimpressive Chevrolet Impala was overdue for a redesign. Its short list of good points included simple radio controls and a large trunk. Although a large sedan, the cabin is less roomy and comfortable than many smaller offerings. Handling is clumsy and powertrain refinement falls short. The rear seat is skimpy for a car this size and the car's fit and finish are second-rate. A more powerful V6 engine and a new six-speed automatic transmission debuted for 2012, but the redesign that this car really needed didn't come until 2014.

Seating
3 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 4-speed Automatic
Engines Available
  • 3.5-liter V6 (211 hp)
  • 3.9-liter V6 (230 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2010 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

What Owners Say

Antilock system (ABS)

“Needed new brakes”

Tom M., AZ (2010 Chevrolet Impala LT 3.5-L V6)

“its the same problem with traction control”

Howard A., PA (2010 Chevrolet Impala LS 3.5-L V6)

“Brake pads required replacement early, based on my previous experience. Shortly after replacing the brakes and having had the rotors turned I experienced squealing and pulsation (approx. 1000 mile). The rotors had warped and needed replacement,”

Anonymous, CT (2010 Chevrolet Impala LT 3.5-L V6)

“brakes feel like they are not heavy duty enough for the car. and wear out to qucikly”

Melanie S., MN (2010 Chevrolet Impala LS 3.5-L V6)

“When they fixed the brakes they replaced two of the rotors”

Robert R., MI (2010 Chevrolet Impala LTZ 3.9-L V6)
Squeaking

“Brake linings had worn to the point of failure. Problem was mostly because my hearing isn't good enough to notice the beginning "clues" to the excessive wear. Replaced all rotors, all pads”

Anonymous, NY (2010 Chevrolet Impala LS Unsure)
Normal routine brake wear

“Brake peddle was getting close to the floor. Once the brakes were fixed, the problem was taken care of!”

Robert R., MI (2010 Chevrolet Impala LTZ 3.9-L V6)

“new rear rotors and pads, normal wear”

Anonymous, ON (2010 Chevrolet Impala LS 3.5-L V6)

“Replaced break pads, rotors and calipers”

James E., NY (2010 Chevrolet Impala LS 3.5-L V6)
Parking brake

“Parking brake stopped holding on incline. Pads had to be replaced”

Anonymous, NV (2010 Chevrolet Impala LS 3.5-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

“Air Injection Solenoid, this is the 3rd one to go out on this vehicle. Air injection Reactor pump, evap vent solenoid, canister vent valve & Throttle body all needed to be replaced this year as well”

Don N., MI (2010 Chevrolet Impala LT 3.5-L V6)

“secondary air system malfunction,still diagnosing”

Dale E., NY (2010 Chevrolet Impala LT 3.5-L V6)

“Bad fuel vent solenoid”

Anonymous, ON (2010 Chevrolet Impala LT 3.5-L V6)

“Replaced the CPC and S Valve which I was told is the whole emissions unit for the car. The cost was $604. Three prior to that the Air Pump was replaced and CPC cleaned for $365. Six months previous a VAC Pump Check Valve was replaced for $425”

R E., PA (2010 Chevrolet Impala LT 3.5-L V6)

“Air injection solenoid has failed twice on this car. 1st time at 46000 miles and then again at 71000. Cost me almost $500 each time. Not covered under Federal Emission Warranty. Does not make any sense to me”

Anonymous, MI (2010 Chevrolet Impala LS 3.5-L V6)

“Vehical Computer Diagnositic Circuit Test. Codes found P2440 and P041. Needs new Air Pump and Diverter Valve”

Shaun C., PA (2010 Chevrolet Impala LS 3.5-L V6)

“Sensor at gas filler failed”

Anonymous, TX (2010 Chevrolet Impala LS 3.5-L V6)

“Engine light keeps coming on for emissions”

Anonymous, NJ (2010 Chevrolet Impala LT 3.5-L V6)

“the sensor light came on , reset, and still come on and is on continually”

K M., KS (2010 Chevrolet Impala LS 3.5-L V6)

“the fuel tank vent becomes clogged with dust and won't accept fuel. We had repaired once for about $300 and now it started doing it again. Attributed to dusty roads mainly”

Anonymous, NE (2010 Chevrolet Impala LT 3.5-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Automatic climate control

“a/c vent actuator failed”

Don B., FL (2010 Chevrolet Impala LTZ 3.9-L V6)

“Gates to control airflow have plastic gears that teeth broke off. Passanger side $300 Drivers side $800 because entire dash had to b e removed. Cheap materials and expensive design”

Albert P., MO (2010 Chevrolet Impala LS 3.5-L V6)

“Wouldn't turn off”

Anonymous, TX (2010 Chevrolet Impala LT 3.5-L V6)

“The fan motor blew ok,the system made a loud clicking noise trying to change from outside air to air conditioning. The plastic gears striped”

Thomas S., TX (2010 Chevrolet Impala LT 3.5-L V6)

“complete electrical failure. Car wont start. If you wait for 30 min, then maybe it will start. Been to dealer 4 times, They can find nothing wrong! I now carry a emergency start battery with me at all times>”

Anonymous, AZ (2010 Chevrolet Impala LT 3.5-L V6)

“Climate system depends on several electrical actuators to control fresh vs recycled air. These are now making noise whenever getting in or starting the car. Quoted up to $500 to replace them. Search on line shows this is a well known issue!”

Anonymous, VA (2010 Chevrolet Impala LT 3.5-L V6)
Heater system

“Some type of vacuum control or relay that routes the heating/cooling ducting. There are several of these in the system, and when they malfunction it sounds like a machine gun firing. Had to replace two of these. Right now periodically, the passenger's side heating blows cold air while the driver's side blows heat”

Robert K., MD (2010 Chevrolet Impala LT 3.5-L V6)

“Heater works when car ran a few moments. Problem still no corrected after numerous trips to dealer. Could find no other place for following-Since Day I ignition key won't turn, only by jiggling wheel each time. Many trips to fix. Chevy,"nothing wron”

Joseph T., NJ (2010 Chevrolet Impala LTZ 3.9-L V6)

“Vent door actuaters have failed 6 times”

Anonymous, AZ (2010 Chevrolet Impala LT 3.5-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

“Loose connection ... repaired, system flushed and refilled”

Stephen C., NY (2010 Chevrolet Impala LS 3.5-L V6)
Power steering pumps and hoses

“Original Pump came from secondary supplier. Failed / Replaced twice immediately after each other..defective out of the box. Called GM got part number for primary supplier. It worked. Rack and Pinion failed twice”

Albert P., MO (2010 Chevrolet Impala LS 3.5-L V6)

“Pump failed / replaced 3 times before getting one from dealer that was what should have been original. Other pumps were replacements for what was in the car and was a back up pump at the factory for when the primary supply was unavailable”

Albert P., MO (2010 Chevrolet Impala LS 3.5-L V6)

“Replaced power steering pump”

Anonymous, IL (2010 Chevrolet Impala LT 3.5-L V6)

“Defective power steering pumps (3) introduced metal shavings into the Rack and Pinion requiring that it to be replaced”

Albert P., MO (2010 Chevrolet Impala LS 3.5-L V6)
Tire wear is uneven

“Brought to dealership because car pulls to right when accelerating from stop. Dealership found no problem. When tires were rotated it was obvious that wear was uneven. Rotations seems to have resolved the pull problem, but 2 tires need to be replaced”

William G., NY (2010 Chevrolet Impala LS 3.5-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Driveshaft or axle

“cv joint making noise,replaced axle”

Dale E., NY (2010 Chevrolet Impala LT 3.5-L V6)

“Solenoid, EVAP vent solenoid, accelerator pedal position unit ??? $800. Repair shop said they found this a common problem with this car and wondered why it was not a recall. I almost got killed in Virginia when my car stalled out in the middle lan”

Anonymous, ON (2010 Chevrolet Impala LT 3.5-L V6)

“theres a cracked solder joint on the brake pedal pcb and the car thinks its slipping so it bogs down and traction control kicks in”

Howard A., PA (2010 Chevrolet Impala LS 3.5-L V6)
Driveline vibration

“at 99,000 miles (still under warranty), vibration began and noted with dealer. At 102,000 vibration got worse and dealer kindly repaired under warranty”

George F., NC (2010 Chevrolet Impala LS 3.5-L V6)
Electrical failure

“Driving home car drops in speed. Had to stop and restart. Took to dealer, sensor in gas peddle defective. Replaces. 11 months later same issue, only we had to replace whole system. NOT HAPPY! Was 1000 mile pass the 12000/1 year warranty”

Anonymous, IL (2010 Chevrolet Impala LT 3.5-L V6)
Differential

“I wasn't having any issues they told me during an inspection I had a hub and differential problem”

Anonymous, PA (2010 Chevrolet Impala LTZ 3.9-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

Loose exterior trim or moldings

“Trim was fixed twice by dealer”

Anonymous, MA (2010 Chevrolet Impala LT 3.9-L V6)
Paint (fading, chalking, cracking, or peeling)

“The bottom inside edges of all four doors show some rust discoloration, but no actually pitting yet”

Anonymous, IN (2010 Chevrolet Impala LT 3.5-L V6)

“Fading paint. Interior trim and seat color wears off”

Ken V., MI (2010 Chevrolet Impala LT 3.5-L V6)
Rust

“A small rust blister appeared on the roof”

Anonymous, IN (2010 Chevrolet Impala LT 3.5-L V6)

“rust forming on the bottom part of passenger door”

Anonymous, NY (2010 Chevrolet Impala LT 3.5-L V6)

Transmission Major

Transmission rebuild or replacement, torque converter, clutch replacement.

What Owners Say

Transmission rebuild or replacement

“Car simply stopped moving”

Donald M., PA (2010 Chevrolet Impala LT 3.5-L V6)

“At 68,000 miles the transmission totally failed. Spent two weeks getting it fixed”

Joseph C., CT (2010 Chevrolet Impala LT 3.5-L V6)

“Rebuilt under GM warranty, no further problems”

Anonymous, OH (2010 Chevrolet Impala LTZ 3.9-L V6)
Torque converter

“Torque converter failed resulting in a full mechanical rebuild under manufacturer's warranty”

Anonymous, OH (2010 Chevrolet Impala LTZ 3.9-L V6)

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

“There is a very noticable squeak when turning the steering wheel. The dealer has been unable to fix . Just applied some lubricant but said the problem will not affect the car's drivability just an irritant”

Richard P., ON (2010 Chevrolet Impala LTZ 3.9-L V6)

“Rattles in the rear when I go over a bump. It could be muffler or suspension”

Anonymous, MN (2010 Chevrolet Impala LT 3.5-L V6)

“wind noise around doors and windows”

Anonymous, ON (2010 Chevrolet Impala LS 3.5-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

Coolers and lines

“Leaking transmission cooler lines”

Anonymous, ON (2010 Chevrolet Impala LT 3.5-L V6)
Gear selector or linkage

“shiftier would not move out of park”

Anonymous, FL (2010 Chevrolet Impala LTZ 3.9-L V6)
Transmission leaks

“during oil change service the dealer discovered the problem. Repaired it while under warrantee”

Philip L., NC (2010 Chevrolet Impala LTZ Unsure)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

Muffler

“needed to have a part replaced that had become loose and corroded”

Anonymous, NE (2010 Chevrolet Impala LS 3.5-L V6)

“The muffler is starting to get loud. I never had any of these problems with any other cars of same mileage and years”

Anonymous, MN (2010 Chevrolet Impala LT 3.5-L V6)
Pipes

“It needed a new resonator”

Gloria W., ON (2010 Chevrolet Impala Unsure 3.5-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

“Chevrolet batteries do not last long on either of my Impalas. They last only as long as the original warranty and then die soon after”

Richard L., NJ (2010 Chevrolet Impala LT 3.5-L V6)
Engine harness

“Dashboard engine light came on (Light looks like a car engine). We took it to the dealer who could not fix it on first try. After third visit(3 months), It was determined that the engine harness needed replacement at full cost to me”

Richard L., NJ (2010 Chevrolet Impala LT 3.5-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Headlights

“After being in use for the past two years, the passenger headlight keeps going out. I have replaced it several times in the past few months. It gives no warning, so I must constantly check lights before pulling off at night. Very annoying!!!”

Pamela H., IL (2010 Chevrolet Impala LTZ 3.5-L V6)
Exterior lights (other than headlights)

“Tail light was a problem in the beginning. I finally replaced both with led lights. Last week, I received a notice telling me that the tail light is a major problem and I can take it to a Chevy dealer for repair”

Pamela H., IL (2010 Chevrolet Impala LTZ 3.5-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

“Excessive oil consumption, was out of oil after 3500 kilom. no apparent leaks thought there was a seal issue with engine. Still awaiting to see if the repair haas corrected the problem.”

Richard P., ON (2010 Chevrolet Impala LTZ 3.9-L V6)

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

What Owners Say

Head gasket

“Head Casket leaking. Had to replace”

Anonymous, RI (2010 Chevrolet Impala LT 3.5-L V6)

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

What Owners Say

“Drivers side power seat adjuster assembly failed in the full up position”

Anonymous, KY (2010 Chevrolet Impala LTZ 3.9-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

Phone pairing (e.g., Bluetooth)

“Sometimes OnStar disconnect or looses power. So pairing phone does not work”

Anonymous, AZ (2010 Chevrolet Impala LT 3.5-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Thermostat

“Thermostat failed causing incorrect engine temperature reading; was repaired/replaced under standard powertrain warranty”

Anonymous, NY (2010 Chevrolet Impala LT 3.5-L V6)
Change Vehicle