Product Reviews

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This edition of the Chevrolet Impala was way overdue for a redesign. Although it received a new powertrain for 2012, this car relies on a platform that dates back to 1988. The short list of good points begins and ends with its large trunk. The Impala lacks agility and too much noise makes it into the cabin. Interior fit and finish are low rent.
Alerts
There is 1 recall on this vehicle. Learn More.

Road Test Results

Performance
Acceleration Acceleration Acceleration tests are conducted on a smooth, flat pavement straightaway at the track. Time, speed, and distance measurements are taken with a precise GPS-based device that’s hooked to a data-logging computer.
0 to 60 mph 0 to 60 mph (sec.) The time in seconds that a vehicle takes to reach 60 mph from a standstill with the engine idling.
Transmission Transmission Transmission performance is determined by shifting smoothness, response, shifter action, and clutch actuation for manual transmissions.
Fuel Economy Fuel Economy We perform our own fuel-economy tests, independent of the government's often-quoted EPA figures and the manufacturers' claims. Using a precise fuel-flow measuring device spliced into the fuel line, we run two separate circuits to represent city and highway consumption.
CR's Overall Mileage CR's Overall Mileage CR's overall mileage is a composite of measured fuel usage on a prescribed city course and highway cruising; and CR's 150-mile test trip of mixed driving, if tested. In recent road tests, we've discontinued the 150-mile trip test.
CR's City Mileage CR's City Mileage Measured fuel usage on a prescribed city course.
CR's Highway Mileage CR's Highway Mileage Measured fuel usage on a prescribed highway cruising.
Annual Fuel Cost Annual Fuel Cost The cost and amount of fuel used in 12,000 miles and is calculated from CR's overall mileage.
Braking Braking The braking rating is a composite of wet and dry stopping distances and pedal feel. Braking distance is from 60 mph, with no wheels locked.
Emergency Handling Emergency Handling Several factors go into the rating, including the avoidance maneuver speed and confidence, as well as how the vehicle behaves when pushed to its limit,
Comfort / Convenience
Ride Ride Our expert judgment of how well the suspension isolates and absorbs road imperfections and how steady it keeps the body on various road surfaces.
Noise Noise Our expert judgment of the vehicle's interior noise level in everyday driving.
Front Seat Comfort Front Seat Comfort Our judgment of how comfortable the front seat is for drivers of various heights.
Rear Seat Comfort Rear Seat Comfort Our judgment of how comfortable the rear seat is for two passengers to sit across.
Interior Fit and Finish Interior Fit and Finish An expert evaluation of the interior quality and craftsmanship.
Trunk/Cargo Area Trunk/Cargo Area Our rating is based on the amount of luggage or cargo space that a vehicle has in the trunk or cargo area.

Owner Reports

Worse Better
Reliability History Reliability History The reliability charts are based on responses on hundreds of thousands of vehicles from our latest Annual Auto Survey. Consumer Reports subscribers reported on any serious problems they had with their vehicles during the past 12 months that they considered serious because of cost, failure, safety, or downtime, in any of the trouble spots included in the table below. The results are presented relative to the average model that year. Extra weight is given to the more serious areas such as major engine or transmission problems. Based on this data and further analysis, we predict reliability for the latest year. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
NA
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Reliability Trouble Spots
Engine Major Engine Major Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.
Engine Minor Engine Minor Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.
Engine Cooling Engine Cooling Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.
Transmission Major Transmission Major Transmission rebuild or replacement, torque converter, clutch replacement.
Owner Satisfaction Owner Satisfaction To learn about satisfaction, CR has collected survey data from our annual survey on more than half a million vehicles. Our subscribers provide great insights into their satisfaction by answering one simple question: If they had it to do all over again, would they definitely buy or lease the same model? In addition, respondents also rate their cars in six categories: driving experience, comfort, value, styling, audio, and climate systems. N/A indicates that we did not receive a large enough sample size to provide data for a specific year. An X indicates that the vehicle was not manufactured for a specific year.
2000
NA
2001
NA
2002
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
2015
2016
2017
2018
Driving Experience Driving Experience Includes acceleration and handling
Comfort Comfort Includes seats, climate control, noise, and ride
Value Value Did you get what you wanted relative to the price you paid?
NA
Styling Styling How it looks inside and out
Safety Equipment
ABS standard. Driver-only side air bag available until 2005. Head protection air bags standard from 2006. ESC available from 2008, standard from 2010.
Road Test

This edition of the Chevrolet Impala was way overdue for a redesign. Although it received a new powertrain for 2012, this car relies on a platform that dates back to 1988. The short list of good points begins and ends with its large trunk. The Impala lacks agility and too much noise makes it into the cabin. Interior fit and finish are low rent. Ultimately, this version of the Impala is outclassed, waiting for its impressive 2014 redesign.

Seating
3 front, 3 rear
Drive Wheels
Front
Warranty

In most cases, automotive warranties are based on the vehicle identification number (VIN), and the warranty will be valid regardless of ownership. The dealership can tell you exactly how much warranty is left.

Read more about extended warranties
Body Styles
sedan
Transmissions Available
  • 6-speed Automatic
Engines Available
  • 3.6-liter V6 (302 hp)

Owner Reported Trouble Spots

The Reliability score is based on our latest subscriber survey of 2013 Chevrolet Impala owners. The owner comments describe problems respondents experienced with this vehicle.

Body Integrity

Squeaks, rattles, wind noises, loose or cracked seals and/or weather-stripping, air and water leaks.

What Owners Say

Seals and/or weather-stripping

“Weather stripping coming off in several areas in hood and door areas”

Anonymous, IA (2013 Chevrolet Impala LTZ 3.6-L V6)
Squeaks or rattles

“i have a squeak in the passenger side thst the dealer tried to fix but it is making noise again”

Michael S., PA (2013 Chevrolet Impala LTZ 3.6-L V6)

“When going over speed bumps rattling accures”

Anonymous, CA (2013 Chevrolet Impala LTZ 3.6-L V6)

“Annoying rattle up under the dash area, difficult to investigate without removing entire dashboard”

Anonymous, IA (2013 Chevrolet Impala LTZ 3.6-L V6)

“Loud rattle in front. Dealer replaced wheel hub, then secondary air filter, for total cost of over $900. Still made noise. Dealer then gave me sheet from corporate saying many folks had experienced this noise & it is normal. Not happy. Not recommending this dealer to anyone”

E T., IN (2013 Chevrolet Impala LTZ 3.6-L V6)

“Bought from Carmax with 30 day guarantee. Serious rattle under the rear end which they fixed by replacing a bent sway bar”

Anonymous, TN (2013 Chevrolet Impala LT 3.6-L V6)

“Annoying rattle behind center console, need major removal of dash to locate, so live with it since removal likely to make worse”

Anonymous, IA (2013 Chevrolet Impala LTZ 3.6-L V6)

“The noise is connected with the strut problem described earlier”

Guy S., AB (2013 Chevrolet Impala LT 3.6-L V6)

“irritating dash squeak”

Anonymous, NC (2013 Chevrolet Impala LTZ 3.6-L V6)

Drive System

Driveshaft or axle, CV joint, differential, transfer case, 4WD/AWD components, driveline vibration, traction control, electronic stability control (ESC), electrical failure.

What Owners Say

Stability control (ESC)

“Related to the broken wire affecting the traction control”

Joseph D., NV (2013 Chevrolet Impala LTZ 3.6-L V6)

“Control cable for the stability control”

Anonymous, IN (2013 Chevrolet Impala LTZ 3.6-L V6)

“traction control service light comes on with stability control light. Does that mean I have no stability control.moisture sensor in gas tank has been replaced twice(engine light kept coming on, and service dept didn't believe me, and gas tank was not”

Anonymous, NY (2013 Chevrolet Impala LT 3.6-L V6)
Traction control

“When turning sharply right with the steering wheel almost locked, the traction control will engage at low speed and modulate the brakes. This causes a sudden sharp decrease in speed for approximately half a second. The dashboard warning light flashes”

Christopher E., CA (2013 Chevrolet Impala LT 3.6-L V6)

“Traction control light kept coming on and we had to turn the control off so the car would operate properly. Our mechanic spent hours trying to find the problem and found a broken wire in the front harness to the wheel hub. Wires were extremely thin so replaced with stronger harness. GM not recognizing this common problem with this model so no responsibility but could be very dangerous”

Joseph D., NV (2013 Chevrolet Impala LTZ 3.6-L V6)

“wheel bearing was bad”

Pete J., CO (2013 Chevrolet Impala LTZ 3.6-L V6)

Fuel System

Check engine light, sensors (includes O2 or oxygen sensor), emission control devices (includes EGR), engine computer, engine computer, fuel cap, fuel gauge/sender, fuel injection system, fuel pump, fuel leaks, stalling or hesitation.

What Owners Say

Emission control devices (includes EGR)

“the sensor in the exhaust system went bad and had to be replaced”

Michael S., PA (2013 Chevrolet Impala LTZ 3.6-L V6)

“Emission light is on. Have an an appointment in 3 days to resolve”

Anonymous, TX (2013 Chevrolet Impala LT 3.6-L V6)

“Problem covered during a single visit by GM 100K mile warranty”

Anonymous, OH (2013 Chevrolet Impala LT 3.6-L V6)
Sensors (includes O2 or oxygen sensor)

“Fuel sensor intermittently failed during colder/rainy weather. This was a recognized, admitted problem and notified by GM to owners of the series of Impalas having the problem. After one Chevy dealer essentially ignored the promise of GM to fix it, another small town dealer gladly did the work, at no charge on warranty, as called for, in one hour flat. Fixed, done”

A S., NY (2013 Chevrolet Impala LT 3.6-L V6)

“The engine light came on, took to dealer, the system had detected moisture in system, had to do with how the system was calibrated, the calibration was adjusted, no problem with engine light coming on now, so there was really no substantive problem,”

Joe F., IA (2013 Chevrolet Impala LT 3.6-L V6)

Suspension

Shocks or struts, ball joints, tie rods, wheel bearings, alignment, steering linkage (includes rack and pinion), power steering (pumps and hoses, leaks), wheel balance, springs or torsion bars, bushings, electronic or air suspension.

What Owners Say

Power steering leaks

“They told me my steering wheel bearing were gone and I spend 2000.00 dollars to fix them at the local Dealer”

Anonymous, MB (2013 Chevrolet Impala LS 3.6-L V6)

“Slight leak developed in power steering at about 70,000 miles; cost to repair about $1500 and not covered under warranty; first car that I have ever had a problem with power steering leaks”

Anonymous, IL (2013 Chevrolet Impala LT 3.6-L V6)

“Leaking rear strut; Problem with front strut which makes a noise when steering is at full left lock (Chevrolet has a service bulletin on this problem)”

Guy S., AB (2013 Chevrolet Impala LT 3.6-L V6)

Transmission Minor

Gear selector or linkage, leaks, transmission computer, transmission sensor or solenoid, clutch adjustment, rough shifting, slipping transmission.

What Owners Say

“Downshifting rough, usually causing engine hesitation. GM 6 speed is not a smooth refined transmission, they can do better”

Anonymous, IA (2013 Chevrolet Impala LTZ 3.6-L V6)
Slipping transmission

“When stopping after backing up on a sloop, then putting it into drive, the car continued rolling backward for several feet before transmission grabbed & it went forward. Nearly backed into objects. Very dangerous in my opinion. Had to go to two dealers. first said they all do it. Second found it on second try. Vacuum pump”

E T., IN (2013 Chevrolet Impala LTZ 3.6-L V6)

Power Equipment

Cruise control, clock, warning lights, body control module, keyless entry, wiper motor or washer, tire pressure monitor, interior or exterior lights, horn, gauges, 12V power plug, remote engine start, alarm or security system

What Owners Say

Battery (not hybrid or electric)

“All trucks should have keys to open them. They have latches so if you are kidnapped and locked inside you can get out. Why not a key? I had a plug in jumper kit in the trunk. The trunk would not open with a dead battery”

Anonymous, WI (2013 Chevrolet Impala LS 3.6-L V6)
Coil

“Cold Misfire Bulletin PIP4059D. Faulty coil 6. Flashing check engine light. the dealership treated me very well and made it right. I still love my car I just hope that it loves me back”

Anonymous, WI (2013 Chevrolet Impala LS 3.6-L V6)

Climate System

Blower (fan) motor, A/C compressor, condenser, evaporator, heater system, automatic climate control, refrigerant leakage, electrical failure.

What Owners Say

Blower (fan) motor

“Unable to control selection of air flow and speed of air flow”

Anonymous, WI (2013 Chevrolet Impala LTZ 3.6-L V6)

Electric System

Alternator, starter, hybrid battery and related systems, regular battery, battery cables, engine harness, coil, ignition switch, electronic ignition, distributor or rotor failure, spark plugs and wires failure.

What Owners Say

Interior lights

“Some times the dash lights come on bright at other times they're so dim you can read the gages”

Karen C., OH (2013 Chevrolet Impala LTZ 3.6-L V6)

Engine Minor

Accessory belts and pulleys, engine computer, engine mounts, engine knock or ping, oil leaks.

What Owners Say

Oil leaks

“Oil leak from gasket on front of engine; will be repaired under warranty; leak from power steering not covered by warranty and will cost about $1500 to repair/replace”

Anonymous, IL (2013 Chevrolet Impala LT 3.6-L V6)

Paint/Trim

Paint (fading, chalking, cracking, or peeling), loose interior and exterior trim or moldings, rust.

What Owners Say

“The body behind the rear wheels was sand-blasted from the sand used on the roads during the winter. The dealer repainted the area”

Anonymous, NY (2013 Chevrolet Impala LS 3.6-L V6)

Exhaust

Muffler, pipes, catalytic converter, exhaust manifold, leaks.

What Owners Say

“The Impala on cold start makes a loud rattle inside the exhaust system. The rattle goes away after full warm-up except under heavy acceleration. G.M. has a bulletin out informing dealers this is normal operating function of this car. The noise is lou”

Anonymous, AR (2013 Chevrolet Impala LT 3.6-L V6)

In-car Electronics

CD or DVD players, radio, speakers, GPS, communication system (e.g., OnStar), display screen freezes or goes blank, phone pairing (e.g. Bluetooth), voice control commands, steering wheel controls, portable music device interface (e.g., iPod/MP3 player), backup or other camera/sensors.

What Owners Say

CD player

“It wouldn't eject the CD back out. Had to be replaced”

Ken T., MO (2013 Chevrolet Impala LT 3.6-L V6)

Engine Cooling

Radiator, cooling fan, antifreeze leaks, water pump, thermostat, overheating.

What Owners Say

Thermostat

“Was misdiagnosed and thought to be low on antifreeze. Later it was discovered it was the thermostat which was under warranty”

Anonymous, IN (2013 Chevrolet Impala LTZ 3.6-L V6)

Brakes

Antilock system (ABS), parking brake, master cylinder, calipers, rotors, pulsation or vibration, squeaking, brake failure or wear.

Body Hardware

Power or manual windows, locks and latches, tailgate, hatch or trunk, doors or sliding doors, mirrors, seat controls, safety belts, sunroof, convertible top.

Engine Major

Engine rebuild or replacement, cylinder head, head gasket, turbo or supercharger, timing chain or timing belt.

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